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5 BR
5 BA
12 Guests

Description

FREE FUN INCLUDED EVERY DAY! We have hand picked a variety of offers from top attractions and given you one of each, for free, for every day of your stay. Attractions include Dollywood, Anakeesta, Soaky Mountain Water Park, Wonderworks, and many more! You can use all or none of these freebies each day; it’s completely up to you. In addition to our FREE activities, we also offer several additional activities at a discounted rate.

One of the first homes on Ski Mountain, this chalet has been redesigned to handle large groups. The location is close to downtown, yet high enough up to offer a breathtaking mountain top view. You will love the authentic hardwood paneling that graces many interior walls and the long hallway and flagstone patio for evening star gazing.
LIVING AREA ON ONE LEVEL - perfect for families with small children or people who have trouble with stairs. When you stay at Trillium Lodge or any of our properties during the summer months you will receive a pass to enjoy 3 pools located here on the mountainside.

Amenities

Accessibility

  • Ederly Friendly - no steps to entry/main floor access

Amenities

  • Accessible

Entertainment

  • DVD Player
  • Pool Table
  • Satellite or Cable
  • Stereo
  • Smart/Streaming TV

Essentials

  • Bed Linens/ Bath Towels
  • Iron & Ironing Board
  • Washer & Dryer
  • High Speed Internet/WiFi
  • Telephone
  • Woodburning Fireplace

Home Safety

  • Fire Extinguisher
  • Smoke Detector

Kitchen

  • Dishes & Silverware
  • Microwave
  • Cookware
  • Automatic Drip Coffeemaker

Outdoor

  • Gas Grill
  • Hot Tub
  • Charcoal Grill
  • Ground Floor Patio

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Location

Reviews

LOVED IT

Reviewed on 2022-08-15 by Carole L. , Willow Springs, IL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We gathered 4 families for an amazing week in the Smokies. We loved Trillium Lodge - amazing mountain view, plenty of parking, easy access to nearby pools, and even got to see a black bear on the property.

Manager's Response

Carole, Trillium Lodge is the perfect spot for family gatherings! Throw in a bear or two and you have the makings of a fun and adventurous remember to lock those car doors. We hope to see you again in the mountains soon.

Family vacation

Reviewed on 2022-07-30 by Pamela C. , Cheektowaga, NY United States
Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
3
Great location, nice views. The house needs to be deep cleaned and air circulation updated. Lots of dust. Cold in bedrooms and hot in family room at one time. The room with pool table smelled very moldy. Similar to other comments- needs 4 slice toaster, pool cues broken, grill ignition broken. But great floor plan for families with large kitchen and table.

Manager's Response

Thanks for the review and we are glad your family enjoyed their time at Trillium Lodge. The thermostat for the central heat and air is located in the hallway, so that does present challenges with the living area. The sun coming through the massive living room areas can quickly overhead the room and the air conditioning cannot keep up. It is best to close the blinds when the sun hits the windows and keep the ceiling fans on at all time. The musty smell in the game room was located in the wall heat/air unit and that has been taken care of by maintenance. The other issues you mentioned have also been addressed and we really appreciate your input. If we can ever assist you while you are here, please do not hesitate to contact the office. We hope to see you again soon.

Family Getaway in the Smoky Mountains

Reviewed on 2022-07-11 by Jeana S. , St. Louis, MO United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This ranch style lodge was perfect for us with 3 generations staying. 3 stairs to rec room with a door that closed to keep little ones off stairs. The place could use some maintenance. The pool table should be replaced along with 2 of 4 cue sticks. A fresh coat of paint would do wonders! We had difficulty with cooling...it was freezing in back bedrooms and sweltering in family room and kitchen. We suggested the fireplace wasn’t closed when we left and hopefully that takes care of issue. The view was absolutely amazing! We visited Ober Gatlinburg and enjoyed it. The 3 pools were very nice. The stairs going down out back need to be cleared for access. We would have enjoyed venturing out on the property, but not accessible. The hot tob was a nice bonus. The kitchen had everything you need. The towel exchange and ability to get additional soaps and garbage bags was a nice feature. The beds were super comfy. The furniture in family room needs to be updated, but it was comfortable.

Manager's Response

Thanks for the review and we are glad your family enjoyed their time in the mountains at Trillium Lodge. The things you mentioned as suggestions for improvements have been passed along to the owner and he is planning to make some changes soon. The heat this summer has been brutal! We have found in houses with large picture windows, it is ideal to leave the blinds closed during the hottest part of the day to reduce the thermal heating in the living room and keep the ceiling fans on at all times. We have spare floor fans available at the office to be loaned out as well. Please let us know if you experience discomfort and we will do what we can to make your stay more comfortable. We look forward to hosting your family in the mountains again soon.

R Family vacation

Reviewed on 2022-06-28 by , Belle Chasse, LA US
Overall
3
Services from rental manager
4
Cleanliness
3
Location
5
Property condition
2
We enjoyed the Smokey Mountains, Gatlinburg and Pigeon Forge very much. The scenery was spectacular and the views from the lodge patio were excellent. There were numerous activities for the entire family, but the mountain trails in Smokey Mountain National Park were the best. However, the Trillium Lodge is in need of a full updating. The kitchen was outdated, the great room was extremely warm (not enough vents in our view), and the carpet is reaching its time to be replaced by hard flooring. We had a great time and certainly plan to love back to the area in the future.

Manager's Response

Thanks for your suggestions and we appreciate your ideas! The owner's of the home are planning another update very soon. The heat waves we experienced this summer presented challenges for the houses that had large walls of windows. Keeping the blinds closed and the ceiling fans on all the time seemed to be the best approach in the living room. We are happy to hear you enjoyed your time in the Smoky Mountains and we look forward to seeing you again soon.

Spring vacation family trip

Reviewed on 2022-04-18 by Mary M. , Bargersville, Indiana United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Overall Trillium Lodge was perfect for our family plus grandparents trip! There was plenty of space to relax, eat together, etc. The beds were comfy. The kitchen was large and very well stocked (except it could use a 4 slot toaster or an additional toaster) . ��.
The view was beautiful and we really enjoyed our time in the game room and the hot tub! We do wish we could have used the fireplace through March as in the past as we definitely had some chilly weather.

Manager's Response

Yes Mary! Trillium Lodge is the perfect space for a large family getaway. This chalet has plenty of space for everyone, while also offering areas to spend quality time with one another, such as the living room, and game room. We agree that they view is simply beautiful, and we are so glad that you enjoyed your stay with us. We hope to see you again soon!

Spring Breaking

Reviewed on 2022-03-21 by Thomas R. , Jacksonville, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Had a fantastic time in the smokies for spring break. Trillium lodge did not disappoint. Check in and check out was a breeze and Ms. Pam was great.

Manager's Response

Yay! We are so glad that you all were able to enjoy your spring break with us here at Mountain Laurel. Mountain Laurel and our employees always want to create the smoothest experience possible for our guests, so we are glad you had a good experience with that! We would love to have you back again soon.

Birthday weekend

Reviewed on 2022-03-16 by Lori B. , Knoxville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
5 couples celebrating 2 birthdays! The rental was very nice and close to Gatlinburg and attractions! Great that it was all on one level. Made easy access for one that had just had leg surgery! We are making plans to stay again next year!!! Highly recommend!

Manager's Response

Yes! We are so glad that you all were able to celebrate your special occasion with us. Family matters here at Mountain Laurel so that is fantastic to hear. Trillium Lodge is in a fantastic location where you can enjoy everything that the city of Gatlinburg has to offer with just a short drive, and then spend the evening relaxing in the lodge. Hoping to see you back again soon!

Great Times With Friends

Reviewed on 2022-03-10 by Lori E. , Ellijay, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Trillium Lodge was the perfect location to celebrate my 60th birthday with girlfriends! Loved sitting outside in the rocking chairs enjoying the beautiful mountain views. It was very clean and the kitchen had everything that we needed.

Manager's Response

It is great to hear that you enjoyed your stay at Trillium Lodge, and that you were able to enjoy it with some of your close friends! It is the perfect place for a large group vacation, with beautiful views. We hope to see you back again at Mountain Laurel soon!

40 + years of Fun,food,fellowship with family friends.

Reviewed on 2022-02-16 by , Thomson, GA United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Pam and Cheryl at Mountain Laurel Chalet are professional, courteous and friendly. Both very helpful with information that we needed and would highly recommend staying at Mountain Laurel Chalet. We have stayed with them off and on over 10 years and will be back.

Manager's Response

Pam and Cheryl are amazing and we are so glad you experience a personal experience with each visit.

Great views, great location, very roomy.

Reviewed on 2022-01-26 by Gary H. , Novi, MI United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
4
We had a great time playing pool, getting in the hot tub, enjoying the wonder view of the mountains from the living room window. Plenty of room to spread out with the four couples that were up for the weekend. On the interior, some signs of normal wear and tear could be seen, but nothing some paint and TLC can't fix. Beds were perfect and the kitchen well stocked (one of two coffee makers did not work, but everything else was fine). Only one issue - the firewood that we bought was likely still part of a tree last week - grass could not be greener. However, Mtn Laurel gave us some replacement packs of wood that were better. Great weekend.

Manager's Response

Gary, yes, Trillium Lodge is a fantastic place to have a relaxing time with other friends, or a large family group! We absolutely love all of the amenities that it offers, especially the fantastic view! It is great to hear that we were able to help you out with your firewood situation because we always love to treat our guests as family and exceed their expectations.

Wilson Family Vacation

Reviewed on 2022-01-06 by Randy W. , Utica, MS United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Our family had a great time. The Chalet was very nice and comfortable. Mountain Laurel staff are friendly, helpful, and treated us like family.

Manager's Response

Thank you Randy for affirming us in our value of treating our customers like family! We pride ourselves in our excellent customer service, and continually want to be good stewards of our guests. We are so glad that you all had a great time, hope to see you back with us soon!

Great place!

Reviewed on 2021-12-31 by , Sanford, NC United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
This is a great place to stay in a great location. A short drive to both Gatlinburg and Pigeon Forge. It is tucked away from other houses, and the view is amazing. The house is very spacious, and the kitchen came stocked with everything we needed to cook with. We even had a bear on the patio! It would be great for a large family. The only complaint I have is it was a little dusty. We were sneezing a lot because there was a lot of dust on surfaces throughout the home.

Manager's Response

Trillium Lodge is the perfect place for a quiet vacation in the mountains. We are glad that you all enjoyed it, and that you got to see a bear! We love our bears here. We are so sorry that it was dusty in the chalet, that is not up to our standards of exceeding expectations, but we are glad that you loved your stay nonetheless. We would love to have you again soon!

Beautiful view

Reviewed on 2021-11-17 by Debbie P. , Louisville , KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This chalet is the total package. The view is amazing and there is plenty of outside area to enjoy it from. We love the single floor plan and that everyone has their own bathroom. Stayed in several chalets in Gatlinburg but this is our favorite.

Manager's Response

It is great to hear that Trillium Lodge was the perfect fit for your stay! The single level floor plan allows for parties of all kind stay in this chalet and enjoy all that it has to offer. We hope to see you again during your next stay in the smokies!

Bears and views

Reviewed on 2021-11-03 by , PLAINFIELD, IN United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
The staff at the office was very friendly and hospitable. The View was fantastic and as advertised we saw Bears very close to the rental. There was some damage to some screens and woodwork, front bedroom windows had foil in them. Overall the rental was fairly clean especially as they were able to get us checked in early. We wish there was recycling. My bed was extremely comfortable. Kitchen was well-equipped with just about everything necessary plenty of pots pans casserole dishes Etc. Wish the hot tub had an awning due to a rainy week.

Manager's Response

Thank you Jennifer! We pride ourselves in our customer service and always try to make our guest experience as smooth as possible. Trillium Lodge is the perfect place for a family vacation, and with a one level plan, it is perfect for all parties. It sounds like you all had a great time, we look forward to your next visit!

Friends Fall Vacation

Reviewed on 2021-10-25 by Barbara S. , Charlotte, TN United States
Overall
3
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
2
Have been renting this location annually 4-5 years; it is now in need of maintenance and upgrades. Living room Furniture is in need of repair or replacement; a couple of the bathroom faucets need replacing; paint in LR is peeling, need dusting in bedrooms. We did rent again for next year hoping it will be upgraded by then; the location and one level is Great.

It's a Great Place for Families to Gather

Reviewed on 2021-10-07 by , Kingston, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We have stayed in this house each fall for several years now. The location is convenient and the view is spectacular. It's the perfect house for our family gathering. The staff always treat us like family as I suspect they do everyone. We will be back next year.

Manager's Response

Thank you James! As you said, Trillium Lodge is the perfect place for a family gathering, especially with the the one level floorplan. We love having you each fall, and we certainly love treating you like family each time. Looking forward to next year!

suggested improvements

Reviewed on 2021-10-05 by Roger K. , Cincinnati, OH United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
Loved the location. Needs fresh coat of paint. Needs better lighting in bedrooms, baths and big front room. Towel bars needed in baths. We would probably rent it again.

2nd stay at Trillium

Reviewed on 2021-09-22 by , Cynthiana, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This is our 2nd stay at Trillium. Love the easy location to the bottom of Ski Mountain Road. Love the layout with 5 BR and 5 BA. Love the flat driveway with ample parking and space for corn hole. Bedrooms and bathrooms are in very good condition. All beds extremely comfortable. Hot tub worked well, a little dark on that side of cabin. Game room nice for kids/teens and watching ballgames from the hot tub. Game room could use fresh carpet and ceiling paint. Our extended family has used this management company for over 20 years and their customer service never disappoints. We had unfortunately left a few expensive items in the cabin, and the management company took the time to find everything and send it to us. Maintenance is very responsive. We put in an electronic ticket for lightbulbs to be replaced our first night and maintenance was there the next morning and fixed everything. This cabin usually books quick. Recommend.

Manager's Response

Thank you Jennifer! We always want to be super responsive with our guests requests, and help them as soon, and as best we can. Trillium Lodge is the perfect place for a large party to stay, the single level floor plan makes it accessible for all types of parties! We would love to have you come back and stay with us again.

BEAUTY

Reviewed on 2021-09-09 by Peter N. , Wapakoneta, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
TRILLIUM LODGE is on of our favorite chalets because of its location, spectacular view and the Lodge itself. It accommodates our family just fine.

Manager's Response

Trillium Lodge is fantastic for a large family vacation, and we are so glad that it suits you all well! We always want to be good stewards of our guests at Mountain Laurel, and we look forward to having you back so we can continue to do that!

Cousin trip

Reviewed on 2021-09-01 by Patty G. , Villa Hills, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Great

Manager's Response

We are so glad that you had a great time during your stay at Trillium Lodge! It is a perfect place for family gatherings such as your own! We hope to see you back soon!

Riders

Reviewed on 2021-08-14 by , Maple Grove, MN Unknown
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The house was awesome, perfect for 10 adults!
We had great time relaxing after a long day of motorcycle riding. We were visited by bears everyday.

Manager's Response

It is good to hear that you and nine of your closest friends were able to relax at Trillium Lodge after a long day! This lodge is perfect for large groups like this, and every is still able to have their own space. We would absolutely love for you to come visit again soon!

Wonderful vacation

Reviewed on 2021-07-22 by Donna K. , Harrisville, WV United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our family had a great vacation. The house is close to everything and the rental staff are awesome. Big enough for everyone. We really enjoyed the stay. The black Bear went by each day no problem we just obeyed the rules and no food in vehicles or to her.

Manager's Response

Thank you Donna for not enticing the bears! They do not need any encouragement. We are so happy you enjoyed Trillium Lodge.

2021 Family Vacation

Reviewed on 2021-07-12 by Stephen B. , Marietta, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time. The space & room arrangement was very good and the outdoor view was fantastic.

Manager's Response

Trillium Lodge is the perfect place for a gathering with family! There is plenty of room for everyone, while also still having places to all spend time together. We are so glad that you had a good time during your stay, we would love to have you back with us soon!

Family return to Gatlinburg

Reviewed on 2021-07-05 by Arlene B. , Greenwood, IN United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
Our family had many laughs and good times at Trillium.
We value renting from Mountain Laurel because we know the care the agency takes in its rentals. This one needs a check on AC distribution. The gas grill has only 1 burner and charcoal one is shot.
The one level worked well for those with walking issues. The kitchen was A+ great for ease of working and completeness of anything one needs for cooking/eating.
Next visit will be a multiple level home. We will check wi-fi and grills before we select as well as AC distribution.

Beautiful views with the cutest little guests

Reviewed on 2021-06-22 by Ann Marie S. , Greenfield, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Wonderful cabin for our entire family. There us plenty of room Inside and out. The cabin is maintained well. We had a few of the cutest visitors...one who even stool a shoe...hope he enjoys it. ��. Would highly recommend this cabin and would definitely rent from Mountain Laurel Chalets again.

Manager's Response

Yes! Trillium Lodge is the perfect place for a large family to enjoy some time in the mountains together. And family matters to us at Mountain Laurel, so we love that. It is great to hear that you all enjoyed your stay, and even got to see a few bears (so sorry about your shoe). We look forward to seeing you again!

Smoky Mountain High!

Reviewed on 2021-06-11 by , Montgomery, OH United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We had a wonderful few days at Trillium Lodge. We have stayed in Mt. Laurel Chalets before, but could never get Trillium as it was always booked the days we were looking for, so it was a special treat to stay there.
We did have a 'bear' experience we won't forget. My wife and I were on the stone patio overlooking the mountains, one evening, when we heard a slight rustling, and when we turned to look, there was a full grown black bear about 5 feet from us. Thankfully neither of us panicked or screamed, but quietly walked backwards away, came round the front and in the front door. The bear was rummaging around the tree line in the front for few minutes, so we got some good pictures. We've seen bears before but never that close!

Smoky Mountain High!

Reviewed on 2021-06-11 by Abraham P. , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We had a wonderful few days at Trillium Lodge. We have stayed in Mt. Laurel Chalets before, but could never get Trillium as it was always booked the days we were looking for, so it was a special treat to stay there.
We did have a 'bear' experience we won't forget. My wife and I were on the stone patio overlooking the mountains, one evening, when we heard a slight rustling, and when we turned to look, there was a full grown black bear about 5 feet from us. Thankfully neither of us panicked or screamed, but quietly walked backwards away, came round the front and in the front door. The bear was rummaging around the tree line in the front for few minutes, so we got some good pictures. We've seen bears before but never that close!

Girls Getaway

Reviewed on 2021-06-02 by Mary B. , Rising Sun, IN United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
We have been coming to Gatlinburg for approx. 35 years on a womens getaway. No kids or husbands. We have stayed at Trillium Lodge many times. It is a great chalet. Plenty of room and a nice floor plan. Last year we had a visit from a bear cub. We have used Mt. Laurel Chalets for all but one of our stays. Mt Laurel has a good condition standard for their chalets. As usual we have a wonderful time catching up with everyone.
FYI two of the ladies in our group own house/office cleaning businesses. This is a group rating.

Manager's Response

That is great to hear that you guys have continually enjoyed Gatlinburg and Mountain Laurel on your women's getaway! We love having you come back year after year, it really allows us to continually treat you like family. As for Trillium Lodge, it is the perfect place for something like this, and it is a place where you all can really enjoy each others company! We are looking forward to your next visit with us.

Awesome

Reviewed on 2021-06-02 by Lisa K. , Roanoke , VA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Beyond Blessed, from the reservation with Pam who made The Who process wonderful. The house was as described we even enjoyed a visit from a bear twice the house was clean, bathrooms clean, bring a jacket your up on the mountain at night it does get a little chilly but the view is worth it

Manager's Response

Yes! Our staff is so amazing, and they are extremely good at making the entire reservation process very smooth. It sounds like you had a great time at Trillium lodge, and that is so exciting that you got to see a bear! We would love to see you again soon!

Great week

Reviewed on 2021-05-30 by Clark M. , Hoover, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
The house was perfect for our needs. We are three couples over 70 years who can’t handle steps. Other than the physical problems we had a great time being together. Friends from college.

Manager's Response

We are so glad that this house was great for your party! The single level floorplan for the bedrooms really makes this chalet accessible to all. It is so great to hear that you got to enjoy some quality time with friends from college, and we would love to have you all back with us soon.

Wonderful vacation in Gatlinburg

Reviewed on 2021-05-24 by Justin C. , Broomfield, CO US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This is a great vacation home for a family vacation.

Manager's Response

Yes, Trillium Lodge is the perfect place for a family vacation! The single level floor plan makes it easy for everyone to enjoy each other. We are so glad that you all had a great time together, and we hope to see you again soon!

Trillium Lodge

Reviewed on 2021-05-20 by julie M. , Oklahoma City, OK United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Trillium Lodge was perfect for our group. Beds were comfortable, interior spotless. Beautiful views of the Smokeys and convenient to Gatlinburg.

Manager's Response

It is so great to hear that Trillium Lodge was perfect for your stay with us! It has an amazing view, and so much else to offer its guests! We hope to have you back with us soon.

Our Favorite Chalet

Reviewed on 2021-05-18 by , Lexington, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
We've been booking our annual chick weekend thru Mtn Laurel for nearly 20 yrs now. Trillium was clean and comfortable, as usual. Showing some wear and tear, mainly in the game room. Some of us were lucky enough to see a bear visitor one morning, but unfortunately for the late arrivals, that was his only appearance. Our only complaint would be the WiFi - it's nonexistent in the back bedrooms/game room and less than 20 mbs in the main areas. Maybe a modem/router upgrade is in order? But a small hiccup in our lovely Derby party in the mountains!

Our Favorite Chalet

Reviewed on 2021-05-18 by Julie L. , Lexington, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
We've been booking our annual chick weekend thru Mtn Laurel for nearly 20 yrs now. Trillium was clean and comfortable, as usual. Showing some wear and tear, mainly in the game room. Some of us were lucky enough to see a bear visitor one morning, but unfortunately for the late arrivals, that was his only appearance. Our only complaint would be the WiFi - it's nonexistent in the back bedrooms/game room and less than 20 mbs in the main areas. Maybe a modem/router upgrade is in order? But a small hiccup in our lovely Derby party in the mountains!

Manager's Response

We are so glad that you have been able to enjoy your girls weekend with us for 20 years now! We love having our guests come back year after year. Thank you for letting us know about the wifi, we always want to make sure our guests have the best experience possible, so we appreciate that! We look forward to your next visit with us!

Great rental experience

Reviewed on 2021-05-03 by Carole J. , Daphne, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
I stayed at Trillium along with 2 couples in April. We have been going to Gatlinburg yearly with only 2 exceptions since 2005 and have always stayed in a cabin managed by Mountain Laurel Chalets. They have always been very attentive to our needs including helping us once to find an available doctor needed while there. This was our second stay at Trillium and is the perfect place for us as we have aged. Also would be good for anyone wanting to avoid stairs. All 5 bedrooms and baths are on the same level and the parking lot is vast and level compared to most. The view is gorgeous! This year we had several visits from bears and they were beautiful and did not act in a predatory manner. We kept our doors locked, including cars and all went well.

Manager's Response

Carole, it was great having you with us again! Trillium lodge is the perfect place for people who are challenged by stairs or small children. You give good advise about keeping the doors lock and we would add, look outside before opening the doors. The chalet is definitely in a high traffic area for bears, but they mostly just walk through. We look forward to your next visit and truly appreciate your continued loyalty.

Very Nice

Reviewed on 2021-04-18 by Allen C. , Murfreesboro, TN Unknown
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great place overall. Very good view and plenty of room for 7 adults and 5 small kids. Got to see a bear just off the hillside.
It is only about 5-10 minutes from the strip

Manager's Response

Thank you for taking the time to write a review and we are glad to hear your group had a great time at Trillum Lodge. Mr. Bear is a frequent visitor to this property and always a treat to see, but please remember to enjoy from inside and keep the doors to your car locked as they know how to open car doors. Being about 2 miles up on the mountain allows for beautiful views and privacy, while still being only a few minutes from the hustle and bustle of downtown Gatlinburg. We hope you can return to the Smokies again soon.

Family Vacation

Reviewed on 2021-03-26 by , Brownstown, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Trillium Lodge was a great cabin for our family. The 5 bedrooms and 5 bathroom work great for our family.
Also being all on one level work well with small children. I wish some room had better lighting. But the overall stay was wonderful. The lodge was clean and the kitchen had all the amenities that we need to cook with. We had a wonderful trip.

Manager's Response

Thanks for the review and we are glad to hear Trillium Lodge worked great for your family vacation. The elderly really appreciate the one level and parents of small children can relax knowing the wee ones are contained on one floor. We will take a look at the bedroom lighting and appreciate you letting us know your concern. Please remember us when you start planning your next Smoky Mountain getaway.

Spring Break in Gatlinburg

Reviewed on 2021-03-19 by Thomas R. , Jacksonville, FL United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Trillium Lodge was a great spot for the family to gather for spring break.
Plenty of room to stretch out and relax. The views from the living room were fantastic.
Easy ride up the mountain, nothing to steep.
Looking forward to returning soon.

Manager's Response

Thomas, thanks for the review and we are glad to hear Trillium Lodge was the perfect spot for your family's spring break. As you mentioned, the drive up the mountain is not bad at all when you consider the view that the house offers! Large, level, paved parking for multiple cars is a great bonus. Give us a call when you are ready to plan your next getaway.

Perfect.

Reviewed on 2021-02-02 by Jared T B. , Corryton, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
Everything was as described. The view was amazing. It snowed and we couldn't have asked for more. There was 9 adults & 3 kids and we all had plenty of room. The hot tub needs updated. It did not work well. Once that is fixed, we Will stay again.

Manager's Response

Thanks for the review and we are glad you enojoyed your stay at Trillium Lodge. We have checked the hot tub and the tub functions as it should. If you are referencing the tear in the cover, the bear had just torn the cover and we had taped it back together until a new one could be made. That would not have affected the functionality of the hot tub at all. The new cover has since been installed and everything is back to right. We look forward to your next stay with us.

Just the Right Place

Reviewed on 2020-12-20 by Katherine M. , Powell, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We found this family retreat in July and stayed again in November. It is just the right size for our family, with all the amenities we could ask for. Bedrooms and bathrooms for everyone. We will be back!

Manager's Response

Thanks for the review and we are glad you have found your family's "home away from home" at Trillium Lodge. Being on one level makes it perfect for people of all ages. The view is one that will never be forgotten, just like the memories you family will make when staying at this beautiful chalet. We hope you are able to come back soon.

They took great care!

Reviewed on 2020-11-15 by Shad H. , Murfreesboro, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was a wonderful company to deal with. This was a “last trip” for my wife that is terminally ill. I’ve stayed in one of the other properties before. I called out of desperation looking for a place that was accessible by wheelchair. They had the perfect place with a perfect view for my wife. She spent most of our time at the cabin on the patio looking at the mountains. The owner of the company heard about our story and came out as we were packing up to leave. He wanted to check on us, minister to us, and he even brought a little gift for my wife. Wonderful place and even better people running it!

Manager's Response

Thank you Shad. We are so pleased that Tami was able to spend so much time on the patio taking in the beauty of God's grand creation. You are a special family and we thank you for trusting us with this memorable trip. We are praying for you and Tami!

AWESOME STAY

Reviewed on 2020-11-06 by Mary B. , Galloway, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
HAVE WORKED WITH MOUNTAIN LAUREL CHALETS FOR YEARS. WONDER PEOPLE AND AWESOME ACCOMENDATIONS!

Manager's Response

We are always happy to see our loyal customers, even though we didn't get to properly greet you at the desk this year. You are our family and we are glad you have found your "home away from home" with us. See you next time!

Just amazing

Reviewed on 2020-11-03 by , Lutz, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
Breathtaking view group of 10 we all had a excellent time cabin is old need little upgrade;however, very clean, staff is very accommodating . Our 1st day we had an visitor black bear �� well coming us . Thank you so much we had a great time.

Manager's Response

Thank you for the review and we are glad you enjoyed your stay. Trillium Lodge was one of the first homes built on Ski even had a swimming pool back in the day! The new homeowners have remodeled the house several times and they are constantly working on improving the property, but there is one thing that will never change, THE VIEW! The privacy of the large lot and the convenient location to downtown and the fact that the main living area and bedrooms are on one level make it a very popular choice for larger groups and families. The bears are always a fun surprise and quite abundant with our close proximity to the national park, but please always remember to lock your car doors! The large windows in the living room are a great place to safely observe all the wildlife that comes around from time to time. We hope to see you in the mountains again soon.

Home Away from Home

Reviewed on 2020-10-18 by , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We had to postpone our annual spring chick weekend due to COVID, but rescheduled for August. So we were very ready for a change of scenery (and beautiful scenery it is!). Trillium was the cleanest I have ever seen it and we appreciated the no contact check-in and checkout. It's our preferred chalet due to the single story, many bedrooms and baths. This trip did not disappoint. We had a bear visitor every day and he really put on a show for us (apparently hot tub covers are delicious!). All in all, we had a safe, relaxing and much needed getaway. Our only complaint would be that the wifi really needs an upgrade - High Speed it is not (outages and repeated buffering).

Manager's Response

Thanks for the review and we are glad you enjoyed your stay at Trillium Lodge. The layout of the chalet is very convenient being all on one level, except for the game room. The bears have been very active this year and we have replaced more than a few hot tub covers because of it. You will be happy to know that Spectrum is planning an upgrade for the internet service for our area. It will be going from 200 mbps to 400 mbps, so will be much faster. We hope to hear from you again soon.

Home Away from Home

Reviewed on 2020-10-18 by Julie L. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We had to postpone our annual spring chick weekend due to COVID, but rescheduled for August. So we were very ready for a change of scenery (and beautiful scenery it is!). Trillium was the cleanest I have ever seen it and we appreciated the no contact check-in and checkout. It's our preferred chalet due to the single story, many bedrooms and baths. This trip did not disappoint. We had a bear visitor every day and he really put on a show for us (apparently hot tub covers are delicious!). All in all, we had a safe, relaxing and much needed getaway. Our only complaint would be that the wifi really needs an upgrade - High Speed it is not (outages and repeated buffering).

Manager's Response

Thanks for the review and we are glad you enjoyed your stay at Trillium Lodge. The layout of the chalet is very convenient being all on one level, except for the game room. The bears have been very active this year and we have replaced more than a few hot tub covers because of it. You will be happy to know that Spectrum is planning an upgrade for the internet service for our area. It will be going from 200 mbps to 400 mbps, so will be much faster. We hope to hear from you again soon.

Annual October vacation.

Reviewed on 2020-10-17 by , Charlotte, TN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Our October vacation with friends has been an annual event for 31 years. My. Laurel Rentals have been our go to rental company for several years as they are friendly, helpful, and easy to work with us.

Manager's Response

We strive to always exceed expectations because of guests like you. We consider you our family and we want to provide you with the best in accommodations and service. We look forward to your next visit with us.

Annual October vacation.

Reviewed on 2020-10-17 by Barbara S. , Charlotte, TN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Our October vacation with friends has been an annual event for 31 years. My. Laurel Rentals have been our go to rental company for several years as they are friendly, helpful, and easy to work with us.

Manager's Response

We strive to always exceed expectations because of guests like you. We consider you our family and we want to provide you with the best in accommodations and service. We look forward to your next visit with us.

Cousin trip

Reviewed on 2020-10-10 by Patty G. , Villa Hills, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Very nice

Manager's Response

Thanks for the note and we are glad you enjoyed your time at Trillium Lodge. We hope to welcome you back to the Smokies again soon.

Wonderful family vacation

Reviewed on 2020-09-20 by Rita Rebholz , California, KY United States
Overall
5
My husband and I invited our sons and their families. The five bedrooms worked out great. The game room was great for the kids. The place was clean and the kitchen well stocked. Twice while sitting on the back patio my husband and I were interrupted by a bear. The one time was a close encounter but then we always wanted to see a bear in the wild. Everyone had a great time and we will be back and hopefully rent this same cabin. We do have a couple of suggestions though. The towel rack in the one king suite still needs to be added and a hook on the back of the bathroom door for clothes would be nice as well. The door on the first bedroom would not close. My husband fixed that. Also the sewer smell was pretty bad on the driveway near the grills. All and all it was a very nice cabin.

Trillium Lodge review

Reviewed on 2020-07-29 by , Brookfield, WI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Nine of us stayed during the pandemic. We had a great time- hiked in the park, used the pools, and enjoyed grilling and relaxing at Trillium lodge. Place was clean, very spacious and perfect for our group. Kitchen was very well stocked. Loved the pool table. agree with previous reviewers-small detail but a towel rack in one of the king suite bathrooms would be great and is needed. Beautiful views, saw mama bear and her cubs-she drank from the fountain outside the place. would definitely recommend!

Manager's Response

Thanks for the review and we are glad you enjoyed your time at Trillium Lodge and found everything you need to have some quality time away with friends and family during the pandemic. The rock water feature in the driveway was not intended to be a bear drinking fountain, but the bears have other ideas and we are happy to oblige. Always remember to lock your car doors, however, because they are curious and will climb right inside. We will check into getting a towel bar for the king bath and thanks for that suggestion. We hope to see you again soon.

A great place for a family retreat

Reviewed on 2020-07-15 by Katherine M. , Powell, TN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We are a family of 12, and we spent three nights in the Trillium Lodge. The views are spectacular, and the visits from area wildlife (bears and turkeys) were exciting. It isn't easy to find a place large enough for us at an affordable price, but this is it! We will be back!

Manager's Response

Thanks for the review and we are glad Trillium Lodge filled the expectations of your family. Being mostly on one level, the chalet is great for all ages with room to spread out while under one roof. The bears are an added attraction! Please come again soon.

Exactly as Advertised

Reviewed on 2020-07-07 by Linda P. , Travelers Rest, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This house was perfect for our family event. 10 adults were very comfortable here.There was enough parking for all our vehicles. The house was clean and well furnished, kitchen was well equipped, beds were very comfortable. The VIEW was spectacular! We plan to rent here again.

Manager's Response

Thank you Linda. We are so pleased you had a wonderful stay at Trillium Lodge. It is a favorite chalet for many year after year and that view is spectacular.

Girls weekend

Reviewed on 2020-07-01 by Amy N. , St Augustine, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Had a wonderful time. Loved all the bedrooms & bathrooms. Was perfect for all 8 of us. Saw bears a couple of times. Everything on was level was amazing!

Manager's Response

Thanks for the review and we are glad you enjoyed your stay at Trillium Lodge. The chalet is great if you need everything on one level, with plenty of room for everyone. The bears were a bonus. Please come see us again soon.

One of Our Best Family Vacations EVER!!!

Reviewed on 2020-06-25 by Barry D. , Brandenburg, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our family stayed 8 nights, & we absolutely loved it!! The best part for us was everything being on one level, except for the game room which was only a few steps down. The house was perfect for small children running around! The mountain views were spectacular from the patio as well as the living room!! We especially appreciated such beautiful views without having to go all the way up the mountain. We noticed many vehicles would stop in front of the chalet to take a pic! The best part of all was the bear sightings!! We had two encounters at the chalet & several along the roadside going into town & heading up to the pool. The kitchen was well stocked, & everything was very clean. We did see a few spiders, however, but that was probably expected since we may have been some of the first guests arriving after the COVID lockdown.

Manager's Response

Barry, thanks for the review and we are glad you family enjoyed their Smoky Mountain Getaway from COVID at Trillium Lodge. The chalet sounds like it was perfect for your family of all ages. Seeing bears can be a thrill, but please enjoy from inside and always lock your car doors. We hope you will remember us the next time to plan a trip this way!

Great View of The Mountains

Reviewed on 2020-06-12 by Jane L. , Columbus, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Beautiful view of the mountains from the front of property. Cabin was clean and kitchen had all necessary utensils. Stay was very enjoyable and hope to be back next year. Towel bars missing in several bathrooms. Propane grill needed repair. Front panel of refrigerator keeps falling off.

Manager's Response

Thanks for the review and we regret if any of these issues caused you any inconvenience. We have maintenance staff on hand during office hours. Please let us know if there are any issues that we can address while you are still here next time. Hope to see you again next year!

Deffenbaugh's

Reviewed on 2020-03-20 by , Spring hill, KS United States
Overall
4
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
4
The home was perfect for out large family. Accommodations for all. The view was spectacular. We loved how the owner had it set up for the amount of people the advertise can stay. Two sets of everything, seating on the beautiful patio, plenty for us. e had issues with the refrigerator that caused problems and wished weekend service was available, but we dealt with it and it was repaired on the first weekday.

Manager's Response

Thank you for the review and we are glad you enjoyed your time in the Smokies. We are sorry for the inconvenience with the refrigerator. The repair company has changed out the faulty part and it's good to go. We hope you will come visit us again soon.

Trillium Lodge

Reviewed on 2020-01-04 by , Cropwell, AL United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Very nice home that was perfect for the size of my family.

Manager's Response

Tana, thank you for your comments. We are so pleased Trillium was perfect for your family. Hope to see you again at Mountain Laurel Chalets.

Trillium Lodge

Reviewed on 2020-01-04 by Tana H. , Cropwell, AL United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Very nice home that was perfect for the size of my family.

Manager's Response

Tana, thank you for your comments. We are so pleased Trillium was perfect for your family. Hope to see you again at Mountain Laurel Chalets.

Trillium Lodge

Reviewed on 2019-12-12 by , Pinson, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our family 8 adults, 4 children, had a wonderful time. The lodge is suited for a large group with many bedrooms and baths. Beautiful view. Large dining area and kitchen. We loved it!

Manager's Response

Thank you for your review Rosemary! We love Trillium Lodge and we are so pleased you found it to meet and exceed your expectations. We hope to see you again soon at this or one of our many houses at Mountain Laurel Chalets.

The year of the bears

Reviewed on 2019-10-08 by , Louisville, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Wonderful. We had a great time thank goodness for air conditioning. Unseasonably warm. Clean well appointed

Manager's Response

like you had a great time with the bears. This home is located 2 miles from downtown and is situated on 8.5 acres. Weather is so unpredictable in Gatlinburg and we are thankful the AC paid off. Come again and see our many options at Mountain Laurel Chalets.

A bit dated, but still a nice place to stay.

Reviewed on 2019-09-26 by , Kingston, TN United States
Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
We've been staying here for several years now. It's a nice place that's convenient to Gatlinburg.

Manager's Response

This is one of the first homes on the mountain. We have updated 4/5 bathrooms and the view on the 8.5 acre lot is unprecedented. They just do not make houses like this anymore and we are thankful for your repeat business. Hope to see you again soon at Mountain Laurel Chalets.

A bit dated, but still a nice place to stay.

Reviewed on 2019-09-26 by James L. , Kingston, TN United States
Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
We've been staying here for several years now. It's a nice place that's convenient to Gatlinburg.

Manager's Response

This is one of the first homes on the mountain. We have updated 4/5 bathrooms and the view on the 8.5 acre lot is unprecedented. They just do not make houses like this anymore and we are thankful for your repeat business. Hope to see you again soon at Mountain Laurel Chalets.

Just awesome.

Reviewed on 2019-09-23 by Eddie V. , Fulton, MO United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful time at the Trillium and the Mtn. Laurel Chalet staff were very nice and accommodating. No complaints on the Trillium. It was very comfortable and roomy. Location was perfect. It was also nice that everything was on one level so no stairs to navigate. We had visits from many bears over the week, so grilling out was a challenge. 2 Adult females, 2 adult males and 7 different cubs. I would recommend that anyone staying here keep an eye out for bears since they would round the corner of the patio at any time and they did not announce their presence. One large female liked to take naps on the back patio. If you spend time on the back patio, keep the door open going to the pool room so you can make a quiet escape if needed. Would recommend again.

Manager's Response

Thank you Eddie for the heads up on the bear activity. They are docile animals and don't tend to disturb you but make every effort not to provoke or entice them. The cubs are so cute and their momma bears are pretty protective of them. Watching from a distance (inside) is the best option! Trillium Lodge on 8.5 acres is a favorite spot for guests and bears alike! Hope to see you again at Mountain Laurel Chalets. We sure appreciate your repeat business over the many years.

Cousin trip

Reviewed on 2019-09-17 by Patty G. , Villa Hills, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
cabin was very clean and the exact way we wanted it. Only problem we reported a toilet not working and a maintenance man came twice but still did not fix.

Manager's Response

We are happy Trillium Lodge met your needs. Just to update you, we had to snake the toilet to remove a feminine product that was stuck inside the toilet, so all is right again! We look forward to seeing you in the mountains soon.

Weekend Mountain Getaway for the kids

Reviewed on 2019-08-27 by , Duluth, GA United States
Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
5
Excellent rental home with a real mountain feel. The views are fabulous and the furnitures comfortable. We really enjoyed our stay.

Manager's Response

Thank you for your review of Trillium Lodge. So glad you enjoyed your stay and hope to see you again soon.

Family Vacation

Reviewed on 2019-08-26 by , Pleasant Shade, TN US
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Excellent location and lodging. My family and I loved the view and the amenities. Location was close to downtown but also very private. Easy access to town, Clingman's Dome, and other sights without getting caught in all the traffic. Spectacular views! Will definitely be staying here again on our next trip to Smoky Mountains.

Manager's Response

Thank you for your great review of Trillium Lodge. So glad you enjoyed your stay and hope to see you again.

Mountain Laurel Chalets

Reviewed on 2019-08-08 by Gary S. , Venedy, IL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
GREAT

Manager's Response

Thank you for your review of Trillium Lodge. Hope to see you again soon.

Great house with the most amazing view

Reviewed on 2019-07-28 by Jennifer C. , Grosse Pointe Park, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We loved this house! It was perfect for our group of 3 families. Our kids loved the house so much, they never wanted to leave. The huge kitchen and dining room accommodated us well. I cannot imagine a house with a better view. Everything was just a short drive away. We had a family of bears (mom and 4 cubs) visit us twice.

I would definitely stay at this property again!

Manager's Response

Thank you for your great review of Trillium Lodge. So glad that you and your family enjoyed the chalet. we agree that the view is spectacular at that chalet. Hope to see you again soon.

Great Stay at Trillium Lodge

Reviewed on 2019-06-25 by Michele E. , Saint Petersburg, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a fantastic stay at Trillium lodge and would highly recommend this as a rental. We were in the area with family to do some hiking. View from this location is spectacular. The accommodations were perfect! Very spacious with great views and cozy rooms for everyone. Staff was very helpful and professional.

Manager's Response

Thank you for your great review of Trillium Lodge. So glad you enjoyed your stay. Hope to see you again soon.

Perfect for Two Families

Reviewed on 2019-06-21 by Steve W. , WInderemere, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This cabin was everything we wanted. We had a few requirements for our stay in Gatlinburg. We needed a big cabin that worked for 10 people, we wanted to be isolated in the woods so we were not on top of another cabin, we wanted to be a close drive to downtown, and we wanted views of the mountains. This cabin gets 10/10 for me on those four. The views of the Smoky Mountains from the living room and patio are beautiful. We loved spending time on the patio in the mornings and evenings. The kids loved playing outside catching fireflies at night too! We saw bears twice--one even got in my friends car since he forgot to lock it! My only complaint is that the back room with the pool table smells a little musty, but not a big deal.

Manager's Response

Thank you for your great review of Trillium Lodge. So glad the chalet was perfect for your families. We will check the musty smell and try to rectify the problem. Hope to see you again soon.

Family vacation

Reviewed on 2019-06-15 by Gary C. , Rochester, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great place to spend a week with the family

Manager's Response

Glad you enjoyed your stay.

Dooley family vacation

Reviewed on 2019-05-19 by , West Chester, OH United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
4
Grandparents, children and grandchildren celebrating 70th birthday and Mother's Day. So.e arrived late, some left early. Would have extended for 1 more day due to rain ending and we could have enjoyed a beautiful day. Price was prohibitive for just 4 people so we had to move even though Trillium was available.
Staff I dealt with was very pleasant but general manager was not.

Spring Break 2019

Reviewed on 2019-03-31 by Sonya R. , Corydon, IN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We had a great time in this cabin with our kids and grandkids. We stayed and “manned” the cabin and the kids took their kids each day for different activities. We all made lots of memories. We took our own towels and paper products and never had to visit the office (although they were very friendly at check in/out). The ONLY complaint would be the hot tub. The water was dirty and low on chlorine in the basket. If it is a deal maker/breaker, you need to make that known upfront.

Manager's Response

Glad your stay with us was enjoyable and that the memories you made will last a lifetime. Next time please call us with any problems or concerns. We would have gladly sent someone to clean your hot tub and check chlorine levels. Hope to see you again!

Hawaii family trip

Reviewed on 2019-01-06 by Shawn K. , Kailua, HI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Awesome place, highly recommended. Close to everything ,clean,friendly, accessible, would stay here every time we are in town.

Manager's Response

Thanks to be clear, we are in Gatlinburg and not Hawaii but we could argue that this house might feel as nice as Hawaii! Haha. Glad you had a great time with us at Mountain Laurel Chalets.

Wonderful House!

Reviewed on 2018-11-20 by Chasity P. , Cleveland, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved our weekend at this lovely mountain home. The view is stunning!! The house is large with so many bathrooms and clean neat rooms. Lots of level parking and a wonderful masonry fireplace! We'll be back!!

Our Favorite Chalet

Reviewed on 2018-10-31 by Mike G. , Louisville, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
Our group stays here every October. Great view and convenient. Have done some updates inside and out. The only complaint I have is the kitchen was not updated and is not well equipped at all. Super Old cookware and utensils are not in good shape. Bringing our own kitchen necessities next year.

A Great Place for Our Family

Reviewed on 2018-10-16 by , Kingston, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This property is a bit dated, but it works well for our family. We grandparents spend a weekend in the mountains with children and grandchildren. This house has suited our 11 person group well over the years.

This year, a bear was resting just below the patio when we arrived. That was an unexpected treat. The view includes a delightful view of Mt. LeConte and the location is very convenient to Gatlinburg. The staff is always very friendly and welcoming when we arrive. We have spent time here each Fall for several years.

Manager's Response

We are always happy to see our return guests. Did you know that Trillium Lodge was one of the first houses on Ski Mountain and had it's own swimming pool, back in the day? The current owners are constantly improving the property, but it will always be a "heritage" home. We like to think of it as an oldie, but goody! The one thing that will never change is that beautiful view of Mt LeConte. The bear has been named "Ralph" after our founder Ralph Egli. A couple of days after you checked-out, our landscaper caught Ralph drinking from the rock fountain in the driveway, so keep on the lookout for Ralph the next time you visit. See you soon.

Beautiful Chalet with scenic View

Reviewed on 2018-10-16 by Pradeep D. , Naperville, IL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This place is excellently located just outside of the Smokies. The Chalet has very stunning view of the Smokies valley. Gatlinburg downtown is just 5 min away. The Chalet is very well furnished with all amenities. You will not be disappointed.

The property management does not retain any unused but not perishable goods like oil, salt, pepper etc. So be prepared to buy everything. Even silver foil was not there. I don't think it will hurt to keep/provide these kitchen essentials.

A Great Place for Our Family

Reviewed on 2018-10-16 by James L. , Kingston, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This property is a bit dated, but it works well for our family. We grandparents spend a weekend in the mountains with children and grandchildren. This house has suited our 11 person group well over the years.

This year, a bear was resting just below the patio when we arrived. That was an unexpected treat. The view includes a delightful view of Mt. LeConte and the location is very convenient to Gatlinburg. The staff is always very friendly and welcoming when we arrive. We have spent time here each Fall for several years.

Manager's Response

We are always happy to see our return guests. Did you know that Trillium Lodge was one of the first houses on Ski Mountain and had it's own swimming pool, back in the day? The current owners are constantly improving the property, but it will always be a "heritage" home. We like to think of it as an oldie, but goody! The one thing that will never change is that beautiful view of Mt LeConte. The bear has been named "Ralph" after our founder Ralph Egli. A couple of days after you checked-out, our landscaper caught Ralph drinking from the rock fountain in the driveway, so keep on the lookout for Ralph the next time you visit. See you soon.

Family Getaway

Reviewed on 2018-09-18 by Sharon C. , Edgewood, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful family vacation. My elderly parents and three adult children with spouses. The five bedrooms allowed for plenty of personal space, with the kitchen, living room and game room as common areas. Loved the view and the hot tub. Single floor plan was perfect for those using walkers. The only down fall, is the beds were too high, we had to purchase small step stool for my parents to get into bed.

Relaxing

Reviewed on 2018-09-07 by , Maumee, OH United States
Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
We had a 89 yr old great grandmother and 6 kids under 7. Having everything on one level was perfection, that is why we stayed here. The view was so great, it was quiet, yet close to everything

Relaxing

Reviewed on 2018-09-07 by Tom T. , Maumee, OH United States
Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
We had a 89 yr old great grandmother and 6 kids under 7. Having everything on one level was perfection, that is why we stayed here. The view was so great, it was quiet, yet close to everything

Best View in the Smokies

Reviewed on 2018-07-24 by Ralph O. , Hamilton, OH United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
When we arrived and saw the view of the Smoky Mountains and Gatlinburg from the front of the rental, we were overwhelmed. The view of the rental from the outside is deceiving - there is more than enough room inside. The 5 bedrooms are all spacious. The 5 bathrooms are ample. The kitchen is huge and functional. The game room was a highly frequented area:)
We are planning to return in 2019 with family that was not able to make the 2018 trip, and are confident that this rental will be more than enough to meet our needs.

Trillium Lodge

Reviewed on 2018-07-19 by , High Point, NC United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We loved the location and view was spectacular. House was spacious with plenty of room for our family. Enjoyed hot tub and pool table. A few maintenance issues need attention: bathrooms need towel easy fix; kitchen cabinet doors don’t all close properly and water pressure is weak in some bathrooms. House was superficially clean but needs cleaning under furniture occasionally. Staff was very responsive and professional. Our family agreed that this was one of the best locations and best vacations we have ever had.

Trillium Lodge

Reviewed on 2018-07-19 by Jane L. , High Point, NC United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We loved the location and view was spectacular. House was spacious with plenty of room for our family. Enjoyed hot tub and pool table. A few maintenance issues need attention: bathrooms need towel easy fix; kitchen cabinet doors don’t all close properly and water pressure is weak in some bathrooms. House was superficially clean but needs cleaning under furniture occasionally. Staff was very responsive and professional. Our family agreed that this was one of the best locations and best vacations we have ever had.

Amazing house and views

Reviewed on 2018-07-11 by Amy S. , Chapel Hill, NC United States
Overall
5
Services from rental manager
3
Cleanliness
5
Location
5
Property condition
5
Beautiful house, bears included! Very nice kitchen, beds, etc. only downside with this house is only 2 rooms had private bath.

Great place to stay and wonderful views

Reviewed on 2018-07-07 by , Westfield, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was our second stay at Trillium Lodge. We enjoyed our first stay here a year ago and when we made plans to come back to Gatlinburg we were happy to see it was available for the few days we would be visiting. Great lodge all on one level with wonderful views. Last year we didn't see any bears there but this year we saw at least one or two bears each day. Looking forward to coming back next year!

Family Weekend Getaway

Reviewed on 2018-05-16 by , Athens, GA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Awesome experience!! First time seeing Georgia Black Bear out of eight mountain vacations. He came to the front door. Then proceeded to check out each vehicle. Fortunately, everyone was in safe after grilling. We named the bear Al after my brother in law who took fabulous shots a safe distance away to share with family and friends. Beautiful setting and views. Trillium Lodge is an excellent place to stay. Awesome layout and bedding to make it a private and comfortable stay.

Few recommendations: Great Room furniture upgrade needed. Lodge is due for extensive cleaning and a few minor repairs. Otherwise, highly recommended.

Family Weekend Getaway

Reviewed on 2018-05-16 by Sheryl R. , Athens, GA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Awesome experience!! First time seeing Georgia Black Bear out of eight mountain vacations. He came to the front door. Then proceeded to check out each vehicle. Fortunately, everyone was in safe after grilling. We named the bear Al after my brother in law who took fabulous shots a safe distance away to share with family and friends. Beautiful setting and views. Trillium Lodge is an excellent place to stay. Awesome layout and bedding to make it a private and comfortable stay.

Few recommendations: Great Room furniture upgrade needed. Lodge is due for extensive cleaning and a few minor repairs. Otherwise, highly recommended.

May vacation

Reviewed on 2018-05-12 by James B. , Statesville, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very nice home,stunning view.
Had up close bear encounter on nearby road!

Girls Weekend in Gatlinburg

Reviewed on 2018-04-25 by Elizabeth A. , Friendsville, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My mom and my cousins (3generations this year) took our annual Girls weekend in Gatlinburg. It was fantastic! The entire experience from booking to checking out was so easy. The folks at Mtn Laurel Chalet were so helpful, kind and genuinely cared. They made sure our stay was perfect, and it was. The house couldn’t have been better. It was very clean and offered everything we’d need. I can’t wait to visit Gatlinburg again.

Surpurb A+

Reviewed on 2018-04-11 by glenn e. , laingsburg, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My first vacation rental. I did research and chose a property with a good number of reviews that were mostly positive. I was still nervous if the property would match the description.

It did, and then some. The place was EXACTLY as described. The rental process and company that took care of it were great to say the least.

I can't say enough positive things about the property or my experience with them.

The property itself was spacious and a great location. It was only a mile or so from downtown Gatlinberg, but far enough up in the hills to have privacy and serenity. We had a wonderful family vacation and would not hesitate to stay here again when we return to Tennessee.

Great stay in Trillium Lodge!

Reviewed on 2018-03-18 by , Carrboro, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This home was even better than the photos. We had a group of 9 staying for a few days, and this house couldn't have worked out better for us. Everything was clean and looked great, there was plenty of space, and we could not get over the view! We had a great time in Gatlinburg, and that was in large part due to our stay in this fantastic house!

Wonderful Cabin!

Reviewed on 2018-01-08 by Andrea K. , Winter Park, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin was phenomenal! Every room had it's own bathroom and each was very newly renovated and spotless. The layout of the house was great. The bedrooms were all away from the living areas so if you have sleeping kids, the were far from the noise. Huge dining table could accommodate a large group and the great room was so cozy! Beds were comfy and the whole place was clean. And let's talk about the view! I really don't think it could get much better! If I go back to Gatlinburg, I will be staying at this place again!

Fantastic cabin and view

Reviewed on 2018-01-05 by Beth P. , Jackson, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Perfect cabin for me and my family! The layout of the house was great and the Mountain View was amazing!!! Just wish it had been decorated for Christmas! We hope to stay at this cabin again, we loved it!

HAPPIEST NEW YEAR

Reviewed on 2018-01-04 by , Childersburg, Al United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
ABSOLUTELY AMAZING!!

HAPPIEST NEW YEAR

Reviewed on 2018-01-04 by Brittany T. , Childersburg, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
ABSOLUTELY AMAZING!!

Snowed in 2017

Reviewed on 2017-12-13 by Susan M. , Jasper, AL United States
Overall
5
Cleanliness
5
Location
5
Property condition
5
This is an awesome place to stay, only one floor so no steps for older folks. We shopped on Thursday and it began snowing Thursday night and quit on Saturday morning. So beautiful and quiet. With 5 bedrooms and five bathrooms it's an awesome place. My mother is 82 and her BFF is 76 and they had so much fun. We had a load of firewood delivered on Wednesday, the day we arrived and left just a little for the next guests. The fireplace was great.

Awesome View

Reviewed on 2017-12-04 by Jonathan M. , Shelby, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
View of the mountains were awesome. The lodge was great! It met all of our expectations and then some! We will definitely stay here again!

Yearly sibling retreat

Reviewed on 2017-11-12 by , Nesbit, MS United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Loved staying at the Trillium Lodge. The view was beautiful. Very roomy lodge.

Yearly sibling retreat

Reviewed on 2017-11-12 by paula C. , Nesbit, MS US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Loved staying at the Trillium Lodge. The view was beautiful. Very roomy lodge.

Yearly sibling retreat

Reviewed on 2017-11-12 by Paula C. , Nesbit, MS United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Loved staying at the Trillium Lodge. The view was beautiful. Very roomy lodge.

A Great Place for Our Family

Reviewed on 2017-09-19 by , Kingston, TN United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We've stayed at Trillium Lodge several times. There have been some updates since our last stay.

A Great Place for Our Family

Reviewed on 2017-09-19 by James L. , Kingston, TN United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We've stayed at Trillium Lodge several times. There have been some updates since our last stay.

Family vacation

Reviewed on 2017-08-01 by , Taylorville, IL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Trillium Lodge was a wonderful place for our family's vacation. The spacious home had a beautiful view of the mountains. Several bears visited and one actually tried to get into our car - so heed the warnings they give you. There were several minor repairs that needed attention and I'm sure the staff has taken care of them. We would recommend this property to everyone.

Family vacation

Reviewed on 2017-08-01 by Robert G. , Taylorville, IL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Trillium Lodge was a wonderful place for our family's vacation. The spacious home had a beautiful view of the mountains. Several bears visited and one actually tried to get into our car - so heed the warnings they give you. There were several minor repairs that needed attention and I'm sure the staff has taken care of them. We would recommend this property to everyone.

Family Vacation 7-22-17

Reviewed on 2017-07-24 by Edwin G. , CLOVER, SC United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
Enjoyed the house. Have stayed there several times in past years. Black bear cub walked right across the front of house on Friday and went down the hill.
Quite interesting time

Family vacation

Reviewed on 2017-07-16 by Jana S. , Dayton, KY United States
Overall
5
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
4
Our family has been to gatlinburg probably 20 times. This is the best view we have ever had! We were concerned because some reviews said some things about the fire, and there was damage around the cabin but it doesn't affect the beauty of the area. It must have been something before the fire damage!

Trillium Lodge

Reviewed on 2017-06-06 by Dale M. , Fishers, IN United States
Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
We had 7 Adults and we had a great time. The cabin was perfect for us with enough space for everyone to not feel crowded.

Annual Chick Weekend

Reviewed on 2017-05-16 by Julie L. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We've booked our annual (sometimes more often) getaways with Mtn Laurel for over 17 yrs now and Trillium Lodge is our favorite chalet. It was still undergoing a few renovations from the fire/smoke damage, so there were some very small hiccups and the maintenance staff was quick to respond to our minor requests (lightbulbs, stuck doors, etc.). The chalet was spotlessly clean and the perfect accommodations for our group. As always, we had a wonderful time.

Trillium Vegas Family Vacation

Reviewed on 2017-04-17 by , Fayetteville, AR United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Trillium was great. Eight members of my family visited, six from Las Vegas and two from Arkansas. We were saddened by the areas around the lodge, but happy that the lodge survived. We had plenty of room and were happy to see a visiting peacock near the lodge. Overall, a great house for this family!

Gorgeous home and stay

Reviewed on 2017-03-26 by , Hendersonville, TN United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
2
Our stay in the smokies was highlighted by our stay at the Trillium. The house was clean and the view from the back porch/sitting area was spectacular. Other than some minor maintenance issues e.g. wifi and television issues. The home was ideal for me and my family.

Trillium Lodge

Reviewed on 2017-01-08 by Terry B. , Meridian, MS United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We've stayed with MLC several times. Always a great experience. Trillium is a great place. Really roomy with a game room. Wonderful view of the mountains. We'll be back!

Manager's Response

Thank you for staying with us again! We love to treat our guests the way that we want to be treated..."Like Family"! We hope to see you all again soon!

Trillium

Reviewed on 2016-12-07 by Deborah S. , Louisville, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We love how open the it is. It gives everyone space. The dining area is wonderful and the kitchen is clean and adequately prepared.

Great time in the mountains

Reviewed on 2016-11-08 by Kurt G. , Brentwood, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We stayed with a group of friends in the month of November. Weather was perfect and so was this cabin. Plenty of room with a great layout. Also, the people at Mountain Laurel Chalets are so easy to work with.

Great time!

Reviewed on 2016-10-31 by Diane B. , Gonzales, LA United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
This chalet was perfect for our family get away. The view was spectacular. We loved having everything on one level and also having five full bathrooms was a plus. All beds were comfy and the kitchen was stocked well with dishes, glassware, pots, etc. There was plenty of parking and we loved the large patio which had enough chairs for our large group. We also enjoyed an exciting visit by a momma bear and cub. The hot tub and pool table were also a huge plus. We highly recommend this chalet!

great view

Reviewed on 2016-09-13 by , Maryland Heights, MO United States
Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
very good. 2nd time rented. love it

great view

Reviewed on 2016-09-13 by Melvin P. , Maryland Heights, MO United States
Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
very good. 2nd time rented. love it

B-E-A-U-T-I-F-U-L

Reviewed on 2016-07-27 by Don R. , Huntington, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We spent a week at Trillium Lodge in June 2016 for a family reunion and we had an awesome time. The kids and adults loved the pool table, hot tub and access to the 3 pools and the views of Mt Leconte from the patio are unbelievable! We found it to be just a few minutes from both Gatlinburg and the National Park so we had the best of both worlds. I would recommend this lodge to anyone who is looking to stay in the area.

Last year

Reviewed on 2016-05-26 by , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
High school friends have been coming to Gatlinburg for 24 years straight in May. We have stayed at trillium for last 9 or 10. Two of our group have died and another has cancer so this was our last year. So sad for us....

Manager's Response

Thank you for being return customers. We are so sorry to hear about your friends but are thankful that you all were able to share some beautiful memories here.

Trillium with the gals

Reviewed on 2016-05-17 by , Brentwood, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our time at Trillium was made even more pleasant due to the excellent condition and beautiful décor of this lovely, well equipped chalet. The kitchen had all one needed for cooking (except for a vegetable peeler)and all the furniture was in good condition and comfortable. The view from Trillium is absolutely beautiful and the very ample patio furniture made it very comfortable to sit and eat as we viewed the panorama. The office staff bent over backwards to make our stay pleasant and were very professional,friendly and helpful. Everyone had only praise for our entire time in Gatlinburg. Many thanks.

Repeat Renter

Reviewed on 2016-04-07 by Rosemary D. , West Chester, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
we love the Lodge. We all liked the upgrades and renovation they did.

FANTASTIC

Reviewed on 2016-03-22 by Maryann V. , Springfield, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Loved everything about this chalet. The view is amazing.Had the house full and everyone was comfortable and we will be back!

Great trip!

Reviewed on 2016-02-04 by , White House, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Great property & location. This was our 3rd time to stay in the property. There were some maintenance items that needed taking care of but I let the office know & i am confident they will take care of them. Wouldn't rent with anyone other that mountain laurel. This property is perfect for our group.

Great trip!

Reviewed on 2016-02-04 by Kim H. , White House, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Great property & location. This was our 3rd time to stay in the property. There were some maintenance items that needed taking care of but I let the office know & i am confident they will take care of them. Wouldn't rent with anyone other that mountain laurel. This property is perfect for our group.

Great view and comfy accommodations!

Reviewed on 2015-12-08 by Beth D. , Pelzer, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This place was excellent for our annual get away to the mountains. The view is awesome! The kitchen is large enough. The furniture is comfortable. The wood burning fireplace was awesome, and we had great fires at night. There was plenty of parking space. we loved the large table so we could all have meals together. There is a sewage smell occasionally on the outside, but the rental staff said that was because of recent heavy rains. We loved this place!

Great location and internal set up!

Reviewed on 2015-11-20 by Barbara S. , Charlotte, TN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We have stayed at this location for 3 years and enjoyed each stay.

Great location and internal set up!

Reviewed on 2015-11-20 by , Charlotte, TN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We have stayed at this location for 3 years and enjoyed each stay.

10 years at trillium

Reviewed on 2015-11-17 by Harvey L. , Knoxville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We have been coming for a long time and like the location, size of property, and facilities perfect to our needs.

10 years at trillium

Reviewed on 2015-11-17 by Marilyn L. , Knoxville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We have been coming for a long time and like the location, size of property, and facilities perfect to our needs.

A Great Place for Our Family

Reviewed on 2015-10-13 by , Kingston, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
A great place for our 3 generations to gather for a some time together. The single level is wonderful for the grandchildren. The location is relatively secluded and yet, it's not far to town. The house could use a little TLC, but it's still a nice place to stay. This is our second year at Trillium Lodge. I wouldn't have stayed here twice if I didn't like it. We'll probably be back next year.

A Great Place for Our Family

Reviewed on 2015-10-13 by James L. , Kingston, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
A great place for our 3 generations to gather for a some time together. The single level is wonderful for the grandchildren. The location is relatively secluded and yet, it's not far to town. The house could use a little TLC, but it's still a nice place to stay. This is our second year at Trillium Lodge. I wouldn't have stayed here twice if I didn't like it. We'll probably be back next year.

Family stay

Reviewed on 2015-08-28 by Adam D. , columbus, IN United States
Overall
3
Services from rental manager
3
Cleanliness
3
Location
4
Property condition
3
Nice location on the mountain with a good view. Shared pool facility was a benefit.
First time in gaitliberg, not really my sort of town and I suspect we would not return but be had a nice weekend overall. Saw a bear outside the house which was memorable.
Trillium is a little worn and is in need of an update but was basically ok. Thought it was expensive for the standard of the accomadation.

Family Vacation

Reviewed on 2015-07-23 by , Simpsonville, KY United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
This is the third year we have stayed in Trillium Lodge. It is very accommodating and convenient for us. There is room enough that we can spread out. The bears have visited us several years, which is exciting and intimidating!! Hope to return in the future.

Loved Trillium

Reviewed on 2015-06-22 by Sherry C. , Janesville, WI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Trillium was the perfect chalet to accomodate 3 families. The chalet was spacious enough for all 12 of us to have privacy. The location of Trillium is great only being minutes away from both the National Park and Downtown Gatlinburg. Not to mention the view is SPECTACULAR! We were all very sad to leave but we will be back to stay again soon.

Trillium

Reviewed on 2015-05-19 by Judy L. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great

Terrific Trillium Lodge

Reviewed on 2015-04-28 by Julie L. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We have been booking Mtn Laurel Chalets for our annual "chick weekends" for 15 yrs now and have stayed at quite a few different chalets. Trillium Lodge is the best one yet. We loved that it's all on one floor, spacious and private. Plus the unobstructed view is incredible! The azaleas, dogwoods and rhododendrons were really putting on a show. We also loved the big kitchen and 2 coffee makers! We will definitely stay there again! Only tiny complaints would be that the pool table is showing its age and the chalet could use a little cosmetic TLC.

Honest Review

Reviewed on 2015-04-24 by Sandy C. , Cincinnati, OH United States
Overall
5
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
4
This was a very comfortable chalet with a great view. The common area was big enough to accommodate our group of 8. We had problems with just a couple of small things. One burner and knob on the stove did not work, the refrigerator was left on coldest setting, freezing soft drinks on top shelf so they exploded, and one drawer in the fridge was broken. As we are not tall people the furniture in the living room was a little large and although this sounds funny, the commodes in several bedrooms were very low as if they were for small children.

Seasoned Smoky Mtn visitor; first visit to the Trillium

Reviewed on 2015-04-15 by Melynda D. , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
The Trillium is a beautiful and cozy home away from home with a fantastic and relaxing view of Mt LeConte. I could live there!!!!

Trillium

Reviewed on 2015-03-17 by , Collierville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved our rental house! It was very clean, nice furniture. Lovely bedroom furniture and had extremely nice bed linens and comfortable matresses/pillows. Kitchen was well stocked. Very spacious, with plenty of bathrooms. The management company was great to work with; we had to make last minute date changes and they were very accomodating.

What a great long weekend with the family

Reviewed on 2015-03-05 by Roland M. , Florence, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This is the third February in a row that we have stayed at Trillium Lodge. We love this house and it fits our needs so well.

What a great long weekend with the family

Reviewed on 2015-03-05 by Roland/Cameron M. , Florence, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This is the third February in a row that we have stayed at Trillium Lodge. We love this house and it fits our needs so well.

Great mountain getaway

Reviewed on 2015-01-21 by Kim H. , White House, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Trillium lodge is the perfect place for our family to stay. This is our 2nd time in this unit. Plenty of room, clean, nicely decorated, well equipped, & the amenities our family prefers. View is fantastic & plenty of parking for multiple cars. Mt. Laurel is always the company we choose to stay with & they have never disappointed us.

Great mountain getaway

Reviewed on 2015-01-21 by , White House, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Trillium lodge is the perfect place for our family to stay. This is our 2nd time in this unit. Plenty of room, clean, nicely decorated, well equipped, & the amenities our family prefers. View is fantastic & plenty of parking for multiple cars. Mt. Laurel is always the company we choose to stay with & they have never disappointed us.

Wonderful

Reviewed on 2014-12-03 by , Sidney, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our family came from Ohio,Michigan and Biloxi Mississippi. Everyone agreed we had made a perfect choice for the Holiday. The kids loved the hot tub. Even though there were 12 of us there was plenty of room to get lost in if we wanted to, all clean and comfortable. We will do this again!

10 Years and Counting

Reviewed on 2014-11-19 by Harvey L. , Knoxville, TN United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
4
Chalet of choice for our group

annual get-a-way

Reviewed on 2014-11-18 by Mike m. , Nashville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
could not have been better. this is at least the 8th or 9th time we have stayed in trillium lodge and have it booked for next year.

Trillium Lodge Was Perfect for Our Family

Reviewed on 2014-09-30 by , Kingston, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Trillium Lodge was perfect for our family. All the other chalets we have rented in the Smokies have been multi-level. Trillium Lodge is one level with the exception of the game area. With 5 grandchildren, that is a big plus. Although the chalet has obviously been there for quite a while, it is tastefully decorated and well kept. It was clean, comfortable, and roomy. There is parking for at least 3 to 4 cars. The stone patio is private with one of the best views of the mountains we have experienced at a chalet. It's a great place to sit and enjoy the quiet. As you look over the stone wall, you begin to realize that there were once terraced flower and shrub beds on the hillside leading to the closed and well covered pool below. As I stood on the stone patio and looked out at the mountains, I imagined how beautiful it must have been before the underbrush began to retake the hillside below. We thoroughly enjoyed our stay here and I highly recommend it especially if there are younger or older folks in the group. It's just a great place to stay.

Trillium Lodge Was Perfect for Our Family

Reviewed on 2014-09-30 by James L. , Kingston, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Trillium Lodge was perfect for our family. All the other chalets we have rented in the Smokies have been multi-level. Trillium Lodge is one level with the exception of the game area. With 5 grandchildren, that is a big plus. Although the chalet has obviously been there for quite a while, it is tastefully decorated and well kept. It was clean, comfortable, and roomy. There is parking for at least 3 to 4 cars. The stone patio is private with one of the best views of the mountains we have experienced at a chalet. It's a great place to sit and enjoy the quiet. As you look over the stone wall, you begin to realize that there were once terraced flower and shrub beds on the hillside leading to the closed and well covered pool below. As I stood on the stone patio and looked out at the mountains, I imagined how beautiful it must have been before the underbrush began to retake the hillside below. We thoroughly enjoyed our stay here and I highly recommend it especially if there are younger or older folks in the group. It's just a great place to stay.

Perfect

Reviewed on 2014-09-17 by , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This house worked out perfectly for our 5 families.

Trillium Stay in June 2014

Reviewed on 2014-07-02 by Brian M. , Loveland, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The place was awesome, although I have to admit we were not sure what we were getting into from the outside picture. Just goes to show you should never judge what is on the outside of anything. The view was awesome. The rooms in the house was great and so clean. The kitchen was the best equipped from others that we have stayed in. We truly enjoyed out week there and even had a bear visit us on the patio. A true thrill for all of us to see so close up. The location was perfect, not too far up the hill but gave a great view. And of course, the hiking was wonderful. I would highly recommend the Trillium whom had lots of people to sleep. It was perfect!

Moved

Reviewed on 2014-06-23 by Robert C. , Lafayette, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We rented another cabin and the air went out so we were moved to Trillium Lodge. It was very nice and we plan on staying there again. The rental company was very helpful during the whole process and worked with us getting from one cabin to the next.

perfect wedding stay

Reviewed on 2014-06-21 by Beverly G. , Lockland, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
this place was perfect for a get away wedding.

Mountain Get-away

Reviewed on 2014-05-16 by Sue L. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was our fourth time to stat at the Trillium. We love it. The view is beautiful and the home is spacious, well maintained and furnishings lovely. We do recommend having instructions for the TV and DVD player in the unit - we had to call maintenance for help and they were great. That info could easily be put in the binder on the table or just with the remote.
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