Your Trusted Rental Company in Good Times and Bad

Excellent customer service that not only goes above and beyond, but does what is right. I appreciate that they refunded my entire stay, no questions asked for April 2020 and I look forward to rescheduling when it is safer to travel. I can't wait to see our chalet very soon!

"I appreciate the same smiling faces year after year in the office and the hospitality they offer to us. A few years back our toddler was a very light sleeper and wound only sleep with a fan. Upon arrival they had a brand new fan waiting for us. It’s the little things like that that matter."

"I have been coming up to the Smoky mountains since I was a child, first with my great grandparents. Now  I take my two children multiple times a year and share in the same sweet memories. Mountain Laurel is our favorite, best service, and  accommodating! We will be seeing y’all soon!"  

"My husband and I stay with you once or twice a year! We love seeing the same friendly faces each time. We appreciate feeling like, and being treated like family. Everyone there is so hospitable and accommodating! Looking forward to our next stay booked for May!!"

"We love MLC! You were the first place we stayed and we will never change! We started with our wedding day almost 20 years ago and are now coming with our daughter who loves it as much as we do! You guys are like family! You help us make memories that will never be forgotten!"

"We’ve been staying with Mountain Laurel since the second year you were in business - probably missed less than 5 years of staying at least once. I love that y’all make us feel like fam. When we are in the office the folks always have time to visit with us and the chalets are always exactly as advertised."

We love MLC, Ski Mountain and the Gatlinburg area so much! You guys are always so friendly and make us feel like family. If there's a problem, we know it'll be resolved quickly.  Can't wait to visit again!"

"We love staying with you guys! We’ve stayed 3 times so far and will never consider another company. The chalets are well maintained, you’re always there to help if we need it, your prices are all up front, and so much more! Can’t wait to get back down there again!"

"I love Mountain Laurel! By far the best people to stay with--they will take care of you."

"Mountain Laurel treat guests like family too. If we ever need anything while we are staying with them they are right there after one phone call to help any way they can."