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1 BR
2 BA
4 Guests
Pine Top drone view of front of house and hot tub deckPine Top drone view of front of house and hot tub deckPine Top drone view showing drivewayPine Top exterior showing path from parking lot to chaletInteriorPine Top front deck with hot tub, outdoor dining table/chairs and gas grillPine Top decl grill out, eat dinner or soak in the hot tub while enjoying a mountain viewPine Top deck with four person hot tubPine Top rustic signPine Top great room with living room, dining table and kitchen, stairs to loft with second bedroomPine Top decorPine Top great room with wood burning fireplace and televisionPine Top decorPine Top living room with high windows to show off the viewPine Top decor pillowsPine Top living room and dining area with seating for four peoplePine Top kitchen and dining room areaPine Top kitchen with major appliances and most small appliancesPine Top kitchen everything you need to prepare and serve mealsPine Top hall bath with tub/showerPine Top hall bathPine Top master bedroom with queen bed and private bathPine Top master bedroom with queen bed and private bathPine Top master bedroom with televisionPine Top master bedroom wall decor and view of side deckPine Top master bedroomPine Top master bath with shower Pine Top master bathroom features a large window with a private wooded viewPine Top loft bedroom with queen bedPine Top loft bedroom is a cozy spot for older kidsPine Top loft bedroom sits in the peak of the A-frameSouth Baden Clubhouse - Three clubhouses available to guests of Pine Top. The South Baden clubhouse features a large family pool and kid pool. The pool deck has plenty of lounge chairs and tables for sunbathing and gathering. Handicap lift is available as well as two tennis courts and a playground. Inside the clubhouse are changing rooms and game tables.Upper Alpine Clubhouse - Three clubhouses available to guests of Pine Top. The Upper Alpine Clubhouse feature two pools, one large and one wade pool with mushroom umbrella. The clubhouse has restrooms and pool tables as well as vending machines. Plenty of lounge and tables and chairs surround the pool.North Clubhouse - Three clubhouses available to guests of Pine Top. The North Clubhouse features three swimming pools for all levels of swimmers, two tennis courts, ping pong table and changing rooms.FloorPlanMap Our guests love the simplicity of an A-frame chalet

Description

This chalet is quintessentially what people think of when coming to Gatlinburg. With one bedroom on the main floor off the kitchen with a newly added en-suite bath and 43" Smart TV in the bedroom (movie apps available using your login credentials). An additional bathroom with tub and shower provide access for master and guests/children in the loft.

Just recently the main rooms were painted creamy white to compliment the new bedroom and en suite bath and photos will be posted soon. The living room is furnished with wonderful mountain accents and complete with WIFI, flat screen television, wood burning fireplace and access to deck and outdoor living space. The galley kitchen allows you the convenience of eating in with fridge, sink, counter space, oven and stove top as well as microwave and plenty of cookware.

The deck overlooks the private yard and provides a stunning view of Mt LeConte from the hot tub. Outdoor seating and gas grill is available for eating out and enjoying sunsets and mountain vistas. Four person hot tub offers outdoor relaxation under the stars.

This chalet is conveniently located less than 2 miles from downtown Gatlinburg and has easy access to the National Park spur which connects you to Pigeon Forge in a short 15 minute drive.

When you stay at Pinetop or any of our properties during the summer months you will receive a pass to enjoy 3 pools located here on the mountainside

Amenities

Living: 

  • High Speed Internet/WiFi
  • Wood Burning Fireplace

Outdoor: 

  • Deck
  • Gas Grill
  • Hot Tub
  • Club house with pool and tennis

Convenience: 

  • Area FitnessCenter
  • Nearby Medical Services
  • Nearby Grocery
  • Outlet Shopping
  • Movie Theatres Nearby
  • Golf Course

Culture: 

  • Great Smoky National Park

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Rates

DatesNightlyWeeklyMonthly
09/25/2022 - 09/29/2022$199
09/06/2022 - 09/29/2022$199
10/02/2022 - 10/06/2022$289
10/09/2022 - 10/13/2022$289
10/16/2022 - 10/20/2022$289
10/23/2022 - 10/27/2022$289
10/30/2022 - 10/31/2022$289
09/30/2022 - 10/31/2022$289$2,023$8,670
11/01/2022 - 11/03/2022$199
11/01/2022 - 11/22/2022$199$1,393
11/06/2022 - 11/10/2022$199
11/13/2022 - 11/17/2022$199
11/20/2022 - 11/22/2022$199
11/23/2022 - 11/27/2022$259
11/28/2022 - 12/01/2022$189
11/28/2022 - 12/20/2022$189$1,323
12/04/2022 - 12/08/2022$189
12/11/2022 - 12/15/2022$189
12/18/2022 - 12/20/2022$189
12/21/2022 - 12/22/2022$239
12/21/2022 - 01/01/2023$239$1,673
12/25/2022 - 12/29/2022$239
01/01/2023 - 01/01/2023$239
01/02/2023 - 01/05/2023$189
01/02/2023 - 03/03/2023$189$1,323$5,670
01/08/2023 - 01/12/2023$189
01/15/2023 - 01/19/2023$189
01/22/2023 - 01/26/2023$189
01/29/2023 - 02/02/2023$189
02/05/2023 - 02/09/2023$189
02/12/2023 - 02/16/2023$189
02/19/2023 - 02/23/2023$189
02/26/2023 - 03/02/2023$189
03/05/2023 - 03/09/2023$199
03/12/2023 - 03/16/2023$199
03/19/2023 - 03/23/2023$199
03/26/2023 - 03/30/2023$199
04/02/2023 - 04/06/2023$199
04/09/2023 - 04/13/2023$199
04/16/2023 - 04/20/2023$199
04/23/2023 - 04/27/2023$199
04/30/2023 - 05/04/2023$199
05/07/2023 - 05/11/2023$199
05/14/2023 - 05/18/2023$199
05/21/2023 - 05/23/2023$199
03/04/2023 - 05/23/2023$199$1,393$5,970
05/24/2023 - 05/29/2023$239
05/30/2023 - 06/01/2023$219
05/30/2023 - 06/14/2023$219$1,533
06/04/2023 - 06/08/2023$219
06/11/2023 - 06/14/2023$219
06/15/2023 - 06/15/2023$269
06/15/2023 - 06/28/2023$269$1,883
06/18/2023 - 06/22/2023$269
06/25/2023 - 06/28/2023$269
06/29/2023 - 06/29/2023$219
06/29/2023 - 07/31/2023$219$1,533$6,570
07/02/2023 - 07/06/2023$219
07/09/2023 - 07/13/2023$219
07/16/2023 - 07/20/2023$219
07/23/2023 - 07/27/2023$219
07/30/2023 - 07/31/2023$219
08/01/2023 - 08/03/2023$239
08/01/2023 - 08/11/2023$199 - $239$1,593 - $1,673
08/06/2023 - 08/10/2023$239
08/10/2023 - 08/10/2023$199
08/10/2023 - 08/30/2023$199$1,393
08/13/2023 - 08/17/2023$199
08/20/2023 - 08/24/2023$199
08/27/2023 - 08/30/2023$199
08/31/2023 - 09/03/2023$239
09/04/2023 - 09/07/2023$199
09/04/2023 - 09/28/2023$199$1,393
09/10/2023 - 09/14/2023$199
09/17/2023 - 09/21/2023$199
09/24/2023 - 09/28/2023$199

Location

Reviews

Mountain top experience.

Reviewed on 2022-08-03 by Gary B. , Elizabethtown, KY United States
Overall
3
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
2
Our stay at the A-frame chalet Pinetop had some pros & cons. I loved the location as it was high up on the mountain & the view from the deck & hot tub was the summer the trees allow it to be secluded from other cabins around it. The hot was new & was awesome! The driveway up to the cabin is short but pretty steep. The pathway leading up to the cabin from the driveway is just a mulched pathway & is fairly steep so this would present a challenge for anyone with breathing problems to negotiate numerous times. The cabin is small as you would expect an A-frame to be. The place was very clean but the furniture in the living area is old & needs to be updated. The front door is hard to open & close properly but does close & lock. Kitchen area is small but functional. We never cook while we are on vacation so this was not an issue with us. The loft bedroom area was small but the queen bed was comfortable. The queen bed in the main bedroom squeaks very bad when you first lay or sit on it. Both bathrooms were very clean & functional. We only stayed here for the weekend but I would not want to stay here for a week due to how small it was & the outdated uncomfortable furniture.We prefer cabins with larger living areas. The biggest plus for this cabin is the new deck with new hot tub & outstanding view of the mountains especially while sitting in the hot tub! The flat screen tv in the living area is very small but functional. The flat screen tv in the bedroom is much larger but you can only get apps on it, no regular tv programming.This cabin, although it has had some upgrades, would be much more appealing if the furniture & tv in the living area was upgraded. I loved the location of the cabin!

Manager's Response

Thanks for the review and we are glad you enjoyed your brief stay at Pine Top. The owner has been made aware of your concerns and we are looking for solutions. The TV in the living room was changed out for a larger screen, smart TV, with the Spectrum cable app. No more cable boxes! Plus you can stream Netflix, Hulu, etc using your log in credentials. The bedroom TV is already configured this way and the "regular programming" you speak of are under the Spectrum app (our local cable provider). We look forward to seeing you in the mountains again soon.

So-So

Reviewed on 2022-06-20 by Larry P. , Troy, IL United States
Overall
4
Services from rental manager
5
Cleanliness
3
Location
2
Property condition
1
First of all I want to say we had a great time. The place was in some disrepair. It certainly could use some TLC. Lights burned out, missing shade draws, shingles falling off. The inside was dated but okay, didn't feel like the cleaning crew pays close attention to detail, dead roaches in window sill, feather pillow leaking feathers. It's a lot of a little things that would have made the stay much better.
The office staff was awesome, but next stay we will probably find something more secluded, and in better shape. Maybe we are too picky, but I look at all the little things that make a difference.

Manager's Response

Thanks for the review and we appreciate your comments on issues you experienced at Pine Top. We regret any inconvenience these things caused you and hope you will give us another try. Please let us know if there is anything we can do while you are here to make your stay more comfortable.

Beautiful view

Reviewed on 2022-05-02 by , Munford, TN United States
Overall
3
Services from rental manager
5
Cleanliness
3
Location
3
Property condition
3
Beautiful scenery but no peace and quiet. It is above a 3 way intersection and during the day was construction going on and during the evening all we heard was traffic. Got there on Saturday and hot tub did not work. Maintenance was great and got the breaker fixed on day 2. Hot tub took 4 days to heat to 101 and that was pushing the jets button every 20 minutes to heat it up faster. Tv in living room was really small. Tv in bedroom only has apps. The oven kept tripping the breaker they just installed so we ended up grilling everything. If you want a beautiful scenery 5 stars. We did have visits from bears a couple nights! Overall good vacation.

Manager's Response

Thanks for the review and we hope you were able to enjoy your stay in the mountains. The intersection below Pine Top can be busy, but nothing like being downtown! We regret you had problems with the oven and hot tub, everything has now been resolved. The TV in the living room has been changed out and is a larger, smart TV. It is the exact same one that is in the bedroom and both TV's have the Spectrum app loaded so you can access our local cable system. Plus, you can stream movies from Netflix, Hulu, etc using your account and log in credetials. The bears have been highly active this year and are keeping us busy! We hope you can return again soon.

Awesome cabin

Reviewed on 2022-04-26 by Candace D. , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin is very cozy. Great view of the mountains. We saw a bear twice during our stay. The only complaint is that it was difficult getting our luggage/cooler from the car to the cabin. There is a rough path (like a trail) from the parking area to the 10 steps up to the cabin. My husband and I are in our mid/late 60s, so it was difficult for us to get our stuff in the cabin. This is a perfect place for a younger couple, or an older couple that is in better shape than we are :-)

Manager's Response

Candace, we are so glad that you were able to enjoy your visit with us at Pinetop, and we do apologize for the difficulty of getting around. Pinetop offers the perfect little getaway for couples, or even a small family, and it has that quiet mountain feel for a relaxing weekend. We love the quaint lofted area that is the perfect place to wind down at night after a day of enjoying all that Gatlinburg has to offer. We hope to see you again at Mountain Laurel soon!

25 years later

Reviewed on 2022-01-06 by John D. , College Grove, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We stayed at Pinetop 25 years ago for our honeymoon. We came back to celebrate our 25th anniversary. It is a precious little cabin. We would love to own it! The upgraded decorating is very nice. The owners must have been working on the landscape or something while we were there because the front yard area was a muddy mess due to the rain. A retaining wall would help to prevent the mud that covers the cars in the drive. As others have mentioned, the master mattress is very noisy. We missed the large soaking tub inside that has been replaced by a twin shower, but it was fine with the addition of a new hot tub. This is the perfect cabin for a couple. It is adorable and has basically all you need. We love it and will definitely go back again.

Manager's Response

We are happy that you were able to relive your 25th anniversary in the same cabin you honeymooned in so long ago. The chalet has undergone many changes in those 25 years, but the mountains will always stay the same. The yard was just planted again after the new hot tub was installed and the new deck was put in place and we apologize. The new hot tub you referred to was lifted onto the deck with heavy machinery the week before your arrival and though a contained webbing of hay was used on top of the new grass seed, the amount of rain we received caused the excess run off.

Fall Delight at Pinetop

Reviewed on 2022-01-05 by Lori B. , Cedar Rapids, Ia United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We enjoyed our time very much. We loved having a fire in the evening along with the nice dinner we made in the home. It was clean and cozy. Had a little trouble running the TV remote, but the office was quick to help out. Beautiful scenery and we loved the fall colors at Pine Top. A black bear climbed in our unlocked SUV, so be sure to keep your vehicle locked up. : )

Manager's Response

Yes! Pinetop is a fantastic chalet that is exactly what you need for a perfect mountain vacation. We also love the fireplace, and how cozy it can make the chalet feel! At Mountain Laurel we always want to give guests the smoothest experience possible, so we love to hear that our staff helped to provide that for you. We are sorry to hear that you had an unfortunate encounter with a bear, but yes, keeping the car doors locked is a must!

Perfect for our needs

Reviewed on 2021-12-01 by Cynthia F. , Marysville, OH United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Location is excellent and secluded. Wonderful master bedroom and bathroom. Small kitchen that needed some additional drinking glasses. Would have been nice to have the hot tub already heated prior to arrival. Living room TV remote wouldn't change channel (batteries were good). Office staff friendly and helpful. Overall very good experience.

Manager's Response

Cynthia, it is great to hear that you enjoyed your stay with us at Pinetop. We always strive to exceed our guests expectations, so we are appreciative of your feedback. We hope to have you back again with us soon!

Great view��

Reviewed on 2021-11-26 by Charry H. , Knoxville , TN United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
4
I’d like to go back again to this place and spend more days! It’s clean but not clean enough for me but other than that is everything inside the house is good �� The view was incredibly stunning around fall season!

Manager's Response

Yes, Pinetop is a property that you will never want to leave! We are sad to hear that the cleanliness was not up to your standards, as we always want to make sure that our chalets are cleaned to a tee for our guests. We would also love to have you back with us soon!

Great Views and Clean

Reviewed on 2021-11-08 by Kristen L. , Gonzales, LA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We spent our first trip to Gatlinburg in this cabin. The view of the mountains was incredible and the cabin was very clean. The hot tub was well maintained, and all the appliances worked fine. It's located close to Gatlinburg which is great, yet still tucked away in the beautiful landscape.

Manager's Response

We are so glad to have been a part of your first trip to Gatlinburg, we hope you loved it just as much as we do! Pinetop is in a fantastic location where you are close to town, but also feel so far away in the mountains. It would be great to have you back with us on your next visit to Gatlinburg.

Not the best stay

Reviewed on 2021-10-30 by Kathy F. , Easley, SC US
Overall
3
Services from rental manager
5
Cleanliness
3
Location
4
Property condition
1
The bed in the large bedroom squeaked constantly each time we would roll over, so bad it made me laugh everytime, sad to pay that kind of money to have to hear it! The fan had dust buildup, the hot tub wouldn’t keep the same temp! Otherwise it was ok! The furniture was uncomfortable sure isn’t a romantic stay for hubby and myself

Anniversary Trip

Reviewed on 2021-10-26 by , Krotz Springs, LA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our stay was great! Close enough to everything but still far enough away to relax and enjoy the mountains!!

Manager's Response

You've perfectly described why Pinetop is in a fantastic location! Everything Gatlinburg has to offer can be enjoyed while staying at this chalet, including the beautiful mountain views. It is great to hear that you enjoyed your anniversary stay with us. We love celebrating special moments with our guests, and it would be great to have you back soon!

Another perfect getaway

Reviewed on 2021-09-15 by Jason G. , Hebron , KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We got to see two bears while staying here! The cabin is very private and very clean. Several visitors of the bear persuasion came up on the deck in the night so you might want to put a chair at the top of the stairs for early warning, especially if you use the grill. We have stayed with Mountain Laurel Chalets about 5 times in the last year and they never disappoint. Excellent cabins and terrific customer service!

Another perfect getaway

Reviewed on 2021-09-15 by , Hebron , KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We got to see two bears while staying here! The cabin is very private and very clean. Several visitors of the bear persuasion came up on the deck in the night so you might want to put a chair at the top of the stairs for early warning, especially if you use the grill. We have stayed with Mountain Laurel Chalets about 5 times in the last year and they never disappoint. Excellent cabins and terrific customer service!

Another perfect getaway

Reviewed on 2021-09-15 by JASON G. , Hebron , KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We got to see two bears while staying here! The cabin is very private and very clean. Several visitors of the bear persuasion came up on the deck in the night so you might want to put a chair at the top of the stairs for early warning, especially if you use the grill. We have stayed with Mountain Laurel Chalets about 5 times in the last year and they never disappoint. Excellent cabins and terrific customer service!

Manager's Response

Wow! It sounds like you had quite the experience with the bears! Pinetop is a great chalet, and we are so glad that you were able to enjoy it. We always love having you stay with us, and we can't wait until your next visit.

Cute Cabin

Reviewed on 2021-09-13 by , Plainfield, IL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We enjoyed our time at Pinetop. It was clean and comfortable. We could see the Smokies from the deck and were a short drive from hiking trails in the park. We felt very secluded even though there are other homes in the area. And the hot tub was a nice treat after a long hike. The kitchen is not very big if you really want to cook, but it was fine for just 2 of us making lite meals.

Manager's Response

Thank you Gina, Pinetop is the perfect chalet for a couples getaway if you want to feel secluded in the mountains, but also be close to everything the city has. It sounds like you both had a great time. We would love to have you back with us soon!

Cute and cozy cabin, hot tub did not warm up fully

Reviewed on 2021-08-25 by Paige B. , Portage, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We had a great stay at Pinetop! The cabin is decorated so cute and was really cozy and clean. Our daughter loved the loft upstairs and having her own bathroom. The en-suite bathroom in the main bedroom was so nice and convenient. We had only two issues during our stay: one being that the hot tub was finally warm on our last night and even then was only 98 degrees. The TV in the main bedroom had a cable remote but no cable box, the cable cord was plugged into the TV but just hanging. That ended up being okay because we really only used the living room TV but the bedroom TV is larger so it would’ve been nice to use it if we had a rainy day. Luckily the weather was great for us and we were out most of the time enjoying the beauty of Tennessee!

Manager's Response

Paige, thanks for the review and we are glad you enjoyed your stay at Pine Top. Great weather is always a bonus! We were sorry to hear you had trouble with the hot tub. The downstairs bedroom TV does not have a cable box because it is a smart TV and has the cable app from Spectrum loaded on the smart screen menu. It should come up as soon as the TV is turned on and you click on Spectrum to get all the cable channels. Or, you can chose another on line platform such as Netflix or Hulu if you have your own account. Please contact us the next time you run into maintenance issues and let us help you. Our team stands ready to assist you 7 days a week during office hours and provides excellent customer service.

Lock your car

Reviewed on 2021-08-22 by , Tabernacle, NJ United States
Overall
4
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
4
My family of four (two adults and two children) enjoyed our stay at Pine-top. The unit was very clean. The hot tub worked great. Beautiful view. Great location- Close to downtown Gatlinburg & the National Park. There could have been more explicit directions in the check in information to LOCK YOUR CAR while in the driveway. A bear opened our car door while it was in the driveway and climbed through it. Luckily it only caused minimal damage. We frequently spotted bears in the yard. One complaint is that there was trash all over the ground by the gated trash cans by the road. I called management and was told it would be taken care of, but it was not. To me, this was additional “bear bait”.

.

Reviewed on 2021-08-14 by Jeffrey K. , Evansville , IN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time at Pinetop! It was clean and felt like home and also in our favorite location to stay in Gatlinburg. Only downfall was that the hot tub wouldn't heat up above 94 degrees. Overall, a great cabin and location!

Manager's Response

Pinetop is one of those chalets that will always feel like a home away from home, and we are so glad that you got to experience that from your stay with us! We do apologize that the hot tub would not heat up properly, as we know that was probably a disappointment. We look forward to having you back on your next stay to Gatlinburg!

Where are the bears???

Reviewed on 2021-07-16 by Wallace H. , Ashburn, VA US
Overall
4
Services from rental manager
4
Cleanliness
4
Location
4
Property condition
4
My daughters and I had a really nice time. I'm only joking about the bears. I love wildlife, although we only saw 2 turkeys! I am not sure what would have happened if we actually saw bears! The house was clean and had everything we needed. Two small nitpicks: the outside lights weren't working (or I couldn't figure them out), and there is a pillow on the sofa that has down filling....that thing needs to go!! The little feather ends stick out and scratch your skin! I was so ready to vanish that thing!! I think the view in the fall once leaves have gone down would be much better, but otherwise, nice, quiet location.

Wonderful View

Reviewed on 2021-07-05 by , Quakertown, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Our first time in the Smokey Mountains and the place was beautiful. Our house was in a great location- far enough from the hustle and bustle, but close enough for quick evening in town. Cabin was older, but clean and management was quick to respond. Can't wait to go back!!

Manager's Response

We are so glad that you decided to spend your first trip to the smokies with us! You picked a fantastic chalet that is in a great location to enjoy everything about Gatlinburg. We always want to be quick to help our guests with anything that they need, and we love to try and exceed their expectations. We are looking forward to having you back with us soon!

Pine Top Relaxation

Reviewed on 2021-06-03 by Dennis S. , West Carrollton, OH United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We have always enjoyed our time spent at Pine Top. We did notice the shower off the hallway had no water pressure what-so-ever. A few nails were protruding from the decking just outside the main entrance. Other than those two issues our stay was Sooooooo nice yet again. Thank you :-)

Love Gatlinburg

Reviewed on 2021-05-09 by Steve M. , Foster, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
Bad first. 2 kitchen chairs were not safe to sit on because leg bracing had come loose. Furnace quite loud. Not sure what wrong. First floor bedroom mattress worn out. Overall, stay was wonderful. Love to see the mountains.1⁄2

Manager's Response

Thanks Steve for your review. Outside HVAC unit was inspected and working, but a part was rattling, so that was fixed. Replacing mattress and boxspring as you requested as well as the dining room table and chairs. We appreciate your feedback.

Great Stay

Reviewed on 2021-04-20 by , Villa Ridge, MO United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
We had a great stay at the Pinetop A-frame cabin. Super cute place and the view was excellent. Very close to town and the entrance of GSMNP. Hot tub was not working on night 1 but the staff was quick upon getting it fixed for us. I would definitely stay at Mt Laurel Chalets in the future, but the only reason I would not return to this particular cabin is due to the mattresses that need to be replaced.

Manager's Response

Thanks for the review and we are glad to hear you had an enjoyable stay at Pine Top. The privacy of the lot gives one a feeling of being in the woods, but you are able to enjoy a great mountain view and be within 5 minutes of downtown. Our maintenance staff stands ready to assist you with any issues during your stay and we will check on the mattresses as well. We appreciate you letting us know and that is an easy fix! We hope to hear from you again soon. Update: the mattress has been replaced with a new one. Thanks for the suggestion.

Nice view

Reviewed on 2021-01-01 by Donna R. , Albemarle, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Overall a nice place to stay. Great view from the deck, and close to downtown Gatlinburg. It is an older A-Frame, but has been somewhat updated. The new master bathroom is a plus, as the other bathroom is quite small. The hot tub was great to have. The only negative and disappointment was the BBQ grill and stove. The grill did not work, which in my opinion should have been checked by the rental company before occupants check in. It shouldn’t be the responsibility of the occupants to check, considering the price charged for each night. Also, the tank itself was very low in gas. The stove worked fine, but needs to be updated as The burners don’t sit flat when trying to use. We enjoyed our stay and would recommend staying here.

Manager's Response

Donna, thanks for the review and we are sorry you had trouble with the grill. A new tank of propane was delivered to the guest prior to you on the 23rd, so the tank should have been full for your stay. We have manitenance on hand during office hours to address issue like this, so please let us know how we can help. We will check the stove and make sure the eyes are properly seated. We hope you can return to the mountains soon.

Pinetop for Thanksgiving

Reviewed on 2020-11-30 by , Cypress, TX United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
We rented Pinetop for the week of Thanksgiving and it worked out perfectly for our family (husband, 2 kids (5 & 3) and myself). The cabin has recently been updated and they did a nice job. It was very clean and it was really nice having the 2 full baths. It does have a steep driveway but we didn't have any issues. We backed up the driveway which made it easier to pull out of the driveway when we would leave. Check in and out was very easy as everything is contactless. We would definitely stay at this property again!

Manager's Response

Thanks for the review and we are glad you enjoyed your Thanksgiving getaway. Pine Top is a great place for a small family! The driveway makes a pretty sharp turn into the driveway, but it is manageable. Happy to hear you figured it out quickly. We look forward to seeing you again soon.

Pinetop for Thanksgiving

Reviewed on 2020-11-30 by Sean M. , Cypress, TX United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
We rented Pinetop for the week of Thanksgiving and it worked out perfectly for our family (husband, 2 kids (5 & 3) and myself). The cabin has recently been updated and they did a nice job. It was very clean and it was really nice having the 2 full baths. It does have a steep driveway but we didn't have any issues. We backed up the driveway which made it easier to pull out of the driveway when we would leave. Check in and out was very easy as everything is contactless. We would definitely stay at this property again!

Manager's Response

Thanks for the review and we are glad you enjoyed your Thanksgiving getaway. Pine Top is a great place for a small family! The driveway makes a pretty sharp turn into the driveway, but it is manageable. Happy to hear you figured it out quickly. We look forward to seeing you again soon.

Cutest little cabin!

Reviewed on 2020-11-23 by Brittni H. , Belton, KY US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My husband and I loved this cabin for our weekend getaway! It was the perfect size for the both of us. The bedroom/bathroom was gorgeous and the wood burning fireplace made it feel so cozy. It was nice to be so close to downtown Gatlinburg, yet far enough way to have some privacy and an amazing view!

Manager's Response

Brittini, thanks for writing a review on Pine Top and we are glad to hear you had a good visit. It is a very convenient location being only 10 minutes to the Parkway downtown and the National Park entrance. You can also jump on the Gatlinburg By-pass and be in Pigeon Forge in 15 minutes. We hope to see you again soon.

Old memories

Reviewed on 2020-10-31 by Michael B. , MURFREESBORO, TN United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
Overall rental was ok, but needs to be updated.

Manager's Response

Thank you for the review and we are glad you enjoyed your stay. Pine Top is a traditional A-frame chalet and was one of the first properties on our program, so the lot is larger than most on the mountain and affords a lot of privacy. The cabin was recently renovated with a brand new bathroom in the master, which was also renovated with new flooring and layout. We appreciate your feedback and will make sure the homeowner has your comments. We hope you will remember us the next time you make plans to visit the Smoky Mountains.

Best vacation

Reviewed on 2020-10-18 by Chelsea T. , LAKE VIEW, NY United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
This place is a hidden gem, everything was amazing. The place itself was beautiful it was so close to Gatlinburg for us to enjoy everything we wanted for our trip

Home Away Fronm Home

Reviewed on 2020-10-07 by Jamon G. , MIllington, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We've always stayed at Pinetop when visiting Gatlinburg. It's been a few years since we've come but we really enjoyed the new layout & upgrades done. The view is still one of my favorite things about this chalet. Just like every other time, we had a few bears come around & visit which makes the experience even more enjoyable. Extremely friendly & helpful staff is another plus. We highly recommend Pinetop & Mt. Laurel Chalets.

Manager's Response

Jamon, thanks for the great review and we are glad you enjoyed another great stay at Pine Top, your home away from home. The owner updates have lightend and brightened the interior of the chalet and our guests are loving it! The bear are fun to watch, if you remember to lock your car doors! We look forward to your stay visit with us.

Pine top Review

Reviewed on 2020-10-04 by , Waukee, IA United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
2
What a beautiful chalet. The absolute greatest view and we truly enjoyed this vacation so much!! The staff was awesome and it was easy enough to get to and from Gatlinburg from here. The only couple concerns or downfalls were that the driveway was extremely hard to get up and we believe you should tell guests before purchasing this vacation rental. Luckily we had a truck and was able to figure it out but coming from the main road and having such a sharp turn to try and get up the very steep driveway would be nearly impossible for a small vehicle so maybe something to consider putting in the description online. And also the furniture and decor is so cute but the beds were absolutely horrible. And it is not just preference on if you like soft or firm mattresses they just felt like we were sleeping on 50 year old mattresses so maybe invest on new mattresses. Otherwise we really did love the charm and simplicity of this chalet and would recommend it to others!! Thanks!!

Our honeymoon!

Reviewed on 2020-10-04 by Eryca E. , Lexington, MS United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful time!! It was so much fun for our honeymoon! We even had bears come up to our cabin! The chalet was super cozy and just the perfect place! It was wonderful!

Accurately Advertised; No Surprises

Reviewed on 2020-07-25 by Chris & Walt , Bloomington, INDIANA United States
Overall
5
My husband and I leased this Chalet for 2 weeks. Very clean, nice furnishings, met all of our needs. Great view of the mountains and very private from the neighbors. Nice deck, grill and hot tub. Check-in and check-out extremely easy. The management company were available, friendly and followed thru promptly with our requests. Would definitely lease this Chalet again in the future.

Pinetop was accurately advertised; no surprises.

Reviewed on 2020-07-25 by , Bloomington, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We leased this home to go hiking and to enjoy nature during the Corona Virus. It was conveniently located, a great mountain view, private (could not see the neighbors)and a nice secluded hot tub on the deck. It was a comfortable home to come back to after a long days hike. We leased this home for two weeks and cooked our meals at home due to the corona virus. The only things lacking in the kitchen were sharp knives, a sharp can opener and some storage bowls with lids would have been nice for leftovers. We ate breakfast and dinner on the deck every day and spent several hours outside in the evening enjoying the beautiful mountains. The wrought iron chairs needed cushions. Very minor things in general. Overall, the home was spotless, well maintained and the management company answered calls and requests promptly and were very friendly.

Manager's Response

Thank you for the review and we are glad you enjoyed your time in the mountains. Pine Top is a great place to get away from the noise and activity of downtown and be able to watch the ever changing shades of Mt LeConte. We appreciate you letting us know about the kitchen needs and we will take care of those things you mentioned. The kind words about the staff are also appreciated and we hope you are able to come again soon.

Enjoyed Our Stay

Reviewed on 2020-07-07 by Ken R. , White Lake, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We have always enjoyed our time in the mountains. This was no exception. The cabin had a few items here and there that needed some attention such as a leaky toilet but overall, it was clean, comfortable and enjoyable, had amazing views, was private yet close to the strip. We would stay here again!

Manager's Response

Thank you for the review and we are glad you enjoyed your stay in Pine Top. We appreciate you letting us know about the toilet and it has been fixed. Being only 1 1/2 miles up on Ski Mountain, the chalet is very convenient to downtown or the entrance to the national park. We hope to see you again soon.

Amazing view

Reviewed on 2020-06-24 by Caroline B. , Covington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
My husband and I loved our stay at Pinetop. The view from the deck was breathtaking, and the cabin was clean and comfortable. We appreciated the isolated location and having a full kitchen and a gas grill to prepare meals.

Manager's Response

Thank you for the review and we are glad you enjoyed your stay at Pine Top. Please come back to visit us again soon.

Weekend Getaway

Reviewed on 2020-06-02 by Lisa F. , Smyrna, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
It was very nice. The chalet was small & cozy & had everything we needed. Best views of the mountains.

Manager's Response

Thanks so much for writing a review! We are glad you enjoyed your time at Pine Top and soaked up the beautiful views. We look forward to seeing you in the mountains again soon.

Weekend Getaway

Reviewed on 2020-06-02 by , Smyrna, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
It was very nice. The chalet was small & cozy & had everything we needed. Best views of the mountains.

Manager's Response

Thanks so much for writing a review! We are glad you enjoyed your time at Pine Top and soaked up the beautiful views. We look forward to seeing you in the mountains again soon.

Return Visit

Reviewed on 2020-05-27 by , Meridian, MS United States
Overall
5
Cleanliness
5
Location
5
Property condition
4
Stayed here on our Honeymoon in 1983. Loved it then and loved it again. Great view and location. Nothing fancy but met all of our needs, and we enjoyed sitting on deck and looking at Mt. Leconte.

Manager's Response

So glad to have you back and congratulations on 37 years of marriage! Pine Top looks a little different now, but we think it's fantastic! The traditional A-frame shape of the cabin gives you a true mountain experience that a modern chalet doesn't have. We are partial to the older houses because they have more character. We hope to see you for many more years to come.

Pine Top

Reviewed on 2020-02-11 by Donald F. , Wilmer, AL United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
Great view

Great stay

Reviewed on 2020-01-22 by Randy H. , Chickamauga, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Had a great time. The view is wonderful. The house was clean and the renovation makes it very nice. Plenty of room in the new master and comfortable bed.

Manager's Response

Randy
Glad to hear you liked the renovations. We appreciate our repeat guests and the work at Pinetop takes it over the top! Come back soon!

Cute and cozy!

Reviewed on 2019-12-09 by , Fishers, IN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Loved the renovations to make it a shabby chic cabin with light and bright colors. Perfect for the 2 of us. Great location!
Could use a good sweeping (including under the rug).

Overall Great Stay

Reviewed on 2019-12-03 by , Alachua, FL US
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
Overall, I would say that we had a wonderful stay in the Pinetop Chalet. The check in an check out process was very easy and the staff very accommodating. The chalet could use some updatessuch as paint, and furniture but nothing that affected our stay. Everyone that books this chalet should know that the view is to die for but is up a steep road and a VERY steep driveway with very little room to turn around. We worked around it and had a great stay.Location was very close to everything we needed.

Overall Great Stay

Reviewed on 2019-12-03 by Michelle J. , High Springs, Florida United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
Overall, I would say that we had a wonderful stay in the Pinetop Chalet. The check in an check out process was very easy and the staff very accommodating. The chalet could use some updatessuch as paint, and furniture but nothing that affected our stay. Everyone that books this chalet should know that the view is to die for but is up a steep road and a VERY steep driveway with very little room to turn around. We worked around it and had a great stay.Location was very close to everything we needed.

Overall Great Stay

Reviewed on 2019-12-03 by Jeffrey S. , High Springs, FL United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
Overall, I would say that we had a wonderful stay in the Pinetop Chalet. The check in an check out process was very easy and the staff very accommodating. The chalet could use some updatessuch as paint, and furniture but nothing that affected our stay. Everyone that books this chalet should know that the view is to die for but is up a steep road and a VERY steep driveway with very little room to turn around. We worked around it and had a great stay.Location was very close to everything we needed.

Pinetop Review

Reviewed on 2019-11-26 by , Oakland, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My wife and I wanted a weekend getaway before the busy holiday season began, Pinetop was just the answer. This was the perfect sized chalet for just the two of us with a breath taking view of Mt. Laconte.

Autumn getaway

Reviewed on 2019-11-19 by Gary F. , Cincinnati , OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Renovations really have added to this cabin. Will miss the jacuzzi in the tub but the new shower more than makes up for it.

Pine Top stay.

Reviewed on 2019-11-02 by Charles W. , Anderson, SC United States
Overall
3
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
4
The only problem we had was getting to chalet door from parking area. It was a steep climb of about 50ft on a rugged path up to the stairs. For older people this was a bit difficult to navigate.

Pine Top stay.

Reviewed on 2019-11-02 by Susanne W. , Anderson, SC United States
Overall
3
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
4
The only problem we had was getting to chalet door from parking area. It was a steep climb of about 50ft on a rugged path up to the stairs. For older people this was a bit difficult to navigate.

Pinetop is awesome!

Reviewed on 2019-10-14 by R Michael F. , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved Pinetop. Exactly what we were looking for to get away. Secluded yet close to everything. Place was spotless. Your cleaning crew is phenomenal.

Midweek getaway

Reviewed on 2019-10-06 by Gary E. , Brownsburg, IN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Convenient to Gatlinburg and Smoky Mountains National Park. Chalet was nice and had everything we needed. Nice view from deck. Staff was outstanding.

Fantastic View

Reviewed on 2019-08-26 by Barbara S. , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We've stayed at Pinetop many times. The view is one of the best there is. We love the remodeled bathroom. The Mountain Laurel staff are wonderful. We can't wait for our next stay with Mountain Laurel Chalets.

Manager's Response

Thank you for your great review of Pinetop and your kind words about our staff. Glad you enjoyed the renovations. Hope to see you again soon.

Fantastic View

Reviewed on 2019-08-26 by Barb S. , Columbia, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We've stayed at Pinetop many times. The view is one of the best there is. We love the remodeled bathroom. The Mountain Laurel staff are wonderful. We can't wait for our next stay with Mountain Laurel Chalets.

Manager's Response

Thank you for your great review of Pinetop and your kind words about our staff. Glad you enjoyed the renovations. Hope to see you again soon.

Gatlinburg

Reviewed on 2019-07-30 by William E. , Columbia, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Very nice 9 day stay. All the warnings about the bears are for real. Trash container at bottom of drive did not latch properly. Mama bear and 4 cubs got into it on day 4. Very cute, but quite the mess! Property MGMT responded immediately and added a bear proof hasp. Problem solved. Great spot and stunning Vista.

Manager's Response

Thank you for your review of Pinetop. So glad we handled your problem with the trash container in a timely manner. We take pride in our customer service and are here to help make your vacation as comfortable as possible. Hope to see you again soon.

Amazing View!

Reviewed on 2019-06-04 by , Cincinnati, OH United States
Overall
3
Services from rental manager
3
Cleanliness
3
Location
4
Property condition
3
Overall our stay was amazing. We love the deck. Just would have like to have known the tub was going to be removed from the inside. That was 50% of why I booked this location.

Pinetop

Reviewed on 2019-04-22 by , Angola, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Cozy cabin. Just right for a 2 person stay. Overlooked the beautiful mountains and was just far enough away from neighbors. The only thing that we would have done differently is the cheetah print!

Quiet amd Convenient

Reviewed on 2019-03-24 by Kevin F. , Clarksville, IN United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Nice cabin, not too far from town. One bedroom in loft and one downstairs. Steep steps to loft and antiquated faucets in bathrooms and shower. Very well equipped and great Wi-fi. Recommend for couples.

Manager's Response

Thank you for your review of our chalet. I will relay your concerns to the owner about the faucets. Hope to see you again soon!

Quiet amd Convenient

Reviewed on 2019-03-24 by Kevin and Cheryl F. , New Albany, IN United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Nice cabin, not too far from town. One bedroom in loft and one downstairs. Steep steps to loft and antiquated faucets in bathrooms and shower. Very well equipped and great Wi-fi. Recommend for couples.

Manager's Response

Thank you for your review of our chalet. I will relay your concerns to the owner about the faucets. Hope to see you again soon!

Quiet amd Convenient

Reviewed on 2019-03-24 by , New Albany, IN United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Nice cabin, not too far from town. One bedroom in loft and one downstairs. Steep steps to loft and antiquated faucets in bathrooms and shower. Very well equipped and great Wi-fi. Recommend for couples.

Manager's Response

Thank you for your review of our chalet. I will relay your concerns to the owner about the faucets. Hope to see you again soon!

Pine Top Paradise

Reviewed on 2018-11-27 by Burl B. , Pulaski, VA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was great and it had a wonderful view of the mountains! We plan on returning to this same spot.

Alone with a view

Reviewed on 2018-11-09 by , Bowling Green, OH United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We were very happy with our Chalet rental experience. We only stayed for two nights on a last minute trip and felt lucky to find this unit. The staff at the office was friendly and knowledgeable about the area. The chalet was clean and spacious—more than the two of us needed. The view from the wrap-around porch was astonishingly beautiful and a wonderful location for morning coffee. Would not hesitate to recommend Mountain Laurel Chalets to my family and friends.

Our perfect chalet

Reviewed on 2018-11-06 by Gary F. , Cincinnati , OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We choose Pinetop every year. We honeymooned there 25 years ago-have tried other chalets over the years but have come back to the perfect spot for us.

Pine top cabin

Reviewed on 2018-11-01 by , Seymour, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
5
Peaceful, a little hard to see so we passed it a couple times but it was dark. Daytime was easier to spot. Other than that we had a great time. Would definitely rent again from Mountain Laurel Chalets

Pinetop Review Sept. 2018

Reviewed on 2018-09-23 by David R. , Rossville, GA United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
3
Pinetop offered us a great 2 day get away from work. While we had no bear experience while there we were cautioned to lock our car because the bears have figured out how to open them while looking for food. Furniture could be updated some. Lower bedroom a little tight.
Recliners would be great. Very secluded for hot tub use. Driveway is fine for summer, might be tough in winter bad weather. Would go back.

Beautiful views and cozy

Reviewed on 2018-09-16 by Rachel M. , Grand Junction, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We just dropped into the office to see about staying a couple of days, the staff was so friendly and helpful. We later decided to stay 4 more days The house was clean and comfortable. Other than the deck could use some stain, the house was very much to our liking, we felt at home. It was a good workout bringing our stuff up the path and stairs. We had a bear pawprint on our car one morning that kind of shocked us. Overall the house is well supplied and very comfortable for a couple or even more. We can't say enough about the friendly staff at Mountain Laurel and we will definitely be back again

Great getaway!

Reviewed on 2018-08-16 by , Hamilton, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Pinetop was the perfect backdrop for our family’s Smoky Mountain vacation.

Getting Away from It All

Reviewed on 2018-08-05 by Tracy R. , Cincinnati, OH United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
This is a good chalet to get away from it all as you are nestled in the forest with a nice view of Mt. LeConte. No neighbors are visible. On a bear path, so need to take precautions to prevent encounters. Enjoyed our stay very much and would go back again.

Cute place, bear visit

Reviewed on 2018-06-05 by , Union, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Great little hide away on the mountain. Beautiful view, some but not much road noise. Had a nice visit from a baby (150# Bear). Came right up on the deck after we returned from dinner. Hot tub was clean and property was clean. Mattress in main bedroom was very soft, making for a slightly uncomfortable sleep. Staff vas very friendly and helpful.

Great place and great view

Reviewed on 2018-05-22 by Gabrielle D. , United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
The staff really were amazing folks. The view was wonderful. The beds need some work as the mattresses are not comfortable, but other than that, great place.

Family spring break

Reviewed on 2018-04-16 by , Clinton, IA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Great location and loved the hot tub after a long day of hiking.

Great vacation rental

Reviewed on 2018-04-08 by Adam R. , Fort Gratiot, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We could not have been happier! Very clean, very nice. Perfect mountain cabin we will certainly will book it again!

Smokey Mountain New Years

Reviewed on 2018-01-05 by Wade C. , Irvington, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The staff was very helpful and nice. The cabin is an older cabin that could use a few updates, but is a very cozy place to stay. We enjoyed the stay and would definitely consider this as a place to stay on future visits.

Gatlinburg Experience

Reviewed on 2017-12-12 by Brittany A. , Warne, NC United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My vacation rental experience was fantastic. I think the only concern I had was the check out process. We couldn’t find any information on how the check out but we went right to the office and they helped. Maybe include check out process I.e. linens, trash, etc. in guest binder.

Simply Perfect

Reviewed on 2017-11-07 by Gary F. , Cincinnati , OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
We cannot wait to return. Pinetop had everything we needed. It is a simple chalet that is warm and inviting. Just perfect for my husband and I who just wanted to relax. I would only suggest more comfortable seating in the living room and an updated safer shower.

October stay at Pinetop in the Smokeys

Reviewed on 2017-11-03 by , Pleasant Plain, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The chalet had a wonderful view and was very nice. My wife and I found the walkway from the driveway to the chalet pretty neat, but it was a little creepy at night. (it was like an early Halloween)

October stay at Pinetop in the Smokeys

Reviewed on 2017-11-03 by Troy B. , Pleasant Plain, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The chalet had a wonderful view and was very nice. My wife and I found the walkway from the driveway to the chalet pretty neat, but it was a little creepy at night. (it was like an early Halloween)

Gatlinburg Vacation fall 2017

Reviewed on 2017-10-24 by Jeffery N. , Hueytown, AL United States
Overall
3
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
We had a wonderful time. The cabin was showing age, but it was very cozy. The master bedroom mattress needs replacing. The hot tub was wonderful!

Gatlinburg Vacation fall 2017

Reviewed on 2017-10-24 by Lori N. , Hueytown, AL United States
Overall
3
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
We had a wonderful time. The cabin was showing age, but it was very cozy. The master bedroom mattress needs replacing. The hot tub was wonderful!

Pinetop review

Reviewed on 2017-10-23 by , Port St Lucie, FL United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
When we first arrived, we were a little disappointed in the cabin. The cabin is a lot older than it appears in the photos, we feel it needs a little TLC. After we were there and settled in we loved the quietness, the beauty from our porch and the amenities the cabin had to offer.

amazing

Reviewed on 2017-09-20 by Cathy M. , Warner Robins, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
wonderful time plan to be back

Romantic and private

Reviewed on 2017-03-14 by April M. , Clarksville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Close enough to the hustle and bustle of downtown Gatlinburg but also secluded and quiet. Beautiful views. Staff is wonderful.

Manager's Response

We are so glad that you chose to stay at one of our Chalets! Our goal is to treat all of our guests "Like Family".
Come back and visit with us again soon!

Million dollar view

Reviewed on 2016-11-23 by Andrew S. , Mandeville , LA United States
Overall
5
Services from rental manager
3
Cleanliness
5
Location
5
Property condition
3
Was a very good experience. Cabin was older but clean. We had a Million dollar view of the mountains. I would stay there again and recommend to anyone. Would recommend a good gps -our phones didn't have good service in mountains. We couldn't find the office when we arrived when my wife called for directions they told us several times that we should have read our paperwork before offering help. ( was a little frustrating to hear after being in the car for 10 hours but probably should have read the paperwork haha ). They stayed on the phone with us until we found them so I really can't complain.

Wonderful Weekend

Reviewed on 2016-11-16 by , Bessemer, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was all we hoped for , clean well equipped, cute and had a great view.

Wonderful Weekend

Reviewed on 2016-11-16 by Harold M. , Bessemer, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was all we hoped for , clean well equipped, cute and had a great view.

Once again, very pleased.

Reviewed on 2016-10-17 by Jamon G. , Munfurd, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was our second time using Mountain Laurel Chalets & staying in Pine Top. The chalet was in excellent condition, just like last time. It actually looked like it did when we left it a few years ago with the exception of the hot tub being on the front of the deck which was a lot nicer than it being on the side like it was the first time. The view from Pine Top has always been our favorite thing about this chalet along with the mountain feel/cabin type design on the inside. When we arrived I forgot to mention to the staff that I had a $30 off coupon that I got the first time we came. I mentioned it as we were checking out but since my card had already been run a week prior I was unable to use it but the staff allowed me to grab a few t-shirts for me & my girlfriend to make up for it. The staff has always been extremely helpful & polite & that's one of the main reasons we will continue to recommend & use Mountain Laurel Chalets every time we visit Gatlinburg.

Pinetop review

Reviewed on 2016-09-26 by , Derby, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Pinetop is very clean and has an excellent view of the mountains. We wished we could have spent more time there instead of being in the mountains so much.

Anniversary Trip

Reviewed on 2016-09-15 by Stacy G. , Indialantic, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was lovely. It was clean and well kept. The only thing I would add is a washer and dryer. We did have a funny experience with a bear rummaging through our car. Listen to people when they say lock you car. The bears are smart.

Pinetop

Reviewed on 2016-08-16 by , Cary, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
A very comfortable and relaxing visit!

Awesome View

Reviewed on 2016-08-02 by Tracie T. , Marion, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The view is awesome. Loved the deck and hot tub. Very private and secluded. Mountain Laurel staff were exceptional as usual especially David and Thomas.

Fun, Beautiful Getaway!!!

Reviewed on 2016-07-28 by Johnna L. , Chillicothe , Ohio United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
If you are looking for beautiful views, calm relaxation along with the most fun and entertaining experience...then Mountain Laurel Chalets is the best choice! I chose their Pine Top Chalet for one thing...the amazing view from the deck overlooking the Smokey Mountains! Then, when we arrived, we were very pleased with the cleanliness of the entire chalet, comfortable bed, large hot tub and the friendly, courteous staff that truly want you to have a great stay.
Our trip was to celebrate my 48th birthday in Gatlinburg, my first time, and I got to see a black bear, ride the gondola, eat at Bubba Gumps, visit the Space Needle, stroll the streets and be part of a funny/amazing show, Impossibilities Magic Show at the Iris Theatre! Thank you for making this trip one of my favorite memories...

Relaxing stay in the Smokies

Reviewed on 2016-07-22 by Emily M. , Indianapolis, IN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
The cabin was great. Very quaint and quiet. For the most part, it was also clean, other than a few spots on the carpet that need vacuumed.

Manager's Response

We are so glad that your all enjoyed your stay at Pinetop. We look forward to your next stay in the Smoky Mountains.

Good vacation

Reviewed on 2016-06-05 by Murugesan K. , Westmont, IL United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great

Manager's Response

We are so glad that you enjoyed enjoyed your stay and we cannot wait to see you next time in the Smoky Mountains.

Great stay

Reviewed on 2015-12-09 by Lindsey W. , Owensboro, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
We had a wonderful time during our stay. The property was beautiful and the cabin was very clean.

Anniversary Weekend

Reviewed on 2015-12-03 by Matthew L. , Indianapolis, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
There's always a concern when searching online and wondering whether or not the description and pictures used in the overview of a hotel/cabin/house are accurate. Pinetop was above and beyond what the pictures show. With a fireplace in the living room, a great drive up the mountains, and an incredible view from the hot tub on the front porch - it makes for the ideal mountain getaway. My girlfriend had been asking me for years to take a trip to Gatlinburg, and for being our first time with no experience of the area, we struck gold. We will be booking with Mountain Laurel Chalets and staying at Pinetop at least once a year now.

Thank you for the great experience!

Lovely Weekend

Reviewed on 2015-11-19 by , Worthington, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
My partner and I stayed at Pinetop for 4 nights in late October/early November. We hoped to catch the end of the fall foliage, and we weren't disappointed! Definitely near the end of the season, but still very pretty around the park.

The cabin itself was great for the two of us. We didn't use the upstairs loft area, but the first floor had plenty of room for us. The large master bathroom was great. Never used the jacuzzi, so no comment about that. We did use the hot tub one night, and we were happy with the amount of privacy around the property. The kitchen was fine for the weekend. We cooked at the cabin for breakfast a couple times, and for most dinners. We only ventured into downtown Gatlinburg for brunch a couple times. We were there to hike and relax in the cabin, and we had a great time.

Overall a very positive experience with Mt. Laurel. If we find ourselves around the Smoky Mountains again (too many other things to see around the US!), I'd happily rent from them again. The communication was great, and they have a nice, streamlined system for late check-ins. We had everything we needed in the cabin for a wonderful weekend away.

Relaxation station!!

Reviewed on 2015-09-26 by Mary M. , Lewisburg, WV United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved this cabin! The location was great! It has great views of the mountains and is tucked away enough that you cannot see any of the other chalets around it. The interior was updated for the most part and was very comfortable. Would recommend for anyone needing to get away from a busy lifestyle!

Weekend Smokies Getaway 8/14 - 8/16/15

Reviewed on 2015-08-20 by Holly W. , Wausaukee, WI United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We were nearby on business and booked the chalet last minute to spend some time in the Smokies. The place was great, very cozy and clean, and views were awesome. We felt as if we were home. The staff in the office were very helpful, even coming up to the chalet when there was a little user error on accessing the TV! Only complaint was the huge cobweb and nest of dust in the ceiling fan/light.

Get away weekend

Reviewed on 2015-07-01 by , Hermitage, TN United States
Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
5
We enjoyed our stay very much. We loved the location of the chalet and the amazing view. It reminded me of a treehouse. It was very close to Gatlinburg about a 5 minute drive.

Injoyed Pinetop

Reviewed on 2015-06-12 by Jessica S. , Greer, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We wanted something rustic and cosy at the same time and Pinetop was the perfect place for that. It was a great location as well!

Great Stay!

Reviewed on 2015-06-09 by , Buffalo, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This cabin was probably some of the 1st homes built on the it was a little dated. That being said, everything worked, the bed was comfortable and it was CLEAN! Great view from the deck too!

Best stop on Southern RoadTrip

Reviewed on 2015-06-08 by , Andover, MA United States
Overall
5
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
5
We stayed four nights in the Pinetop. Great access to the Park and Gatlinburg (without the crowds nearby). The views from the deck and extremely clean hot tub were fantastic. The place has fast Wi-Fi and Charter Cable. Kitchen was perfect for cooking a couple meals, well-stocked with pans and dishes and clean. There are actually two beds, one in the master with a indoor jacuzzi, and one in the "loft". The loft would get warm despite the AC, however would be great for kids. Indoor jacuzzi did take a while to fill, but worked great. All in all, we had a great stay and were sad to leave. Can't wait to come back to the Pinetop!

Cute Cabin in the Woods

Reviewed on 2015-06-02 by , Downingtown, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We only stayed 2 nights in this location, but it was such a cute cabin. Perfect for my husband and I and our small dog. We were surprised at how private the location was and enjoyed the view from the deck each morning!

Another great stay!

Reviewed on 2015-06-02 by Dan H. , Arlington, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was a great property. I know there were other properties near by, but you could not tell, and definitely could not see them. This chalet made you feel like you were alone on top of the mountain. Great view too! My kid loved staying in the loft. Another great property managed by Mt. Laurel Chalets!

Another great stay!

Reviewed on 2015-06-02 by Daniel H. , Arlington, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was a great property. I know there were other properties near by, but you could not tell, and definitely could not see them. This chalet made you feel like you were alone on top of the mountain. Great view too! My kid loved staying in the loft. Another great property managed by Mt. Laurel Chalets!

Perfect Mountain Hide Away

Reviewed on 2015-01-27 by Christian S. , Chattanooga, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was very clean, cozy, and comfortable. We thoroughly enjoyed our stay. With downtown only 5 minutes away and Ober Gatlinburg only 5 minutes away as well it was hard not to have a great time.

Gatlinburg Getaway

Reviewed on 2015-01-26 by clifford m. , Ocilla, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My wife and I spent a few days in Gatlinburg recently. We enjoyed Pinetop and all the local attractions. Everything was in order and Mountain Laurel Chalets made our check in and out very easy.

Relaxing Stay

Reviewed on 2015-01-07 by , Clarksville, TN United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
The cabin was in a great location and had an excellent view. I especially enjoyed the view from the hot tub.

Perfect couple's cabin

Reviewed on 2015-01-05 by , Fishers, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My girlfriend and I stayed at Pinetop for a 3 night getaway. It was perfect. Far away from downtown Gatlinburg but not too far, was a pretty easy drive up. Very secluded and private, clean cozy cabin that was just perfect all around. Would work great for two couples as well or a small family. The owner was great to work with. I highly recommend!!

We loved it! It was perfect for me and my daughter.

Reviewed on 2014-12-16 by Peggy F. , Kenner, LA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The two separate bedrooms and bathrooms were great. The outside lights were out, which made it a little tricky at night.

Review of PineTop

Reviewed on 2014-12-12 by Arif C. , Tampa, FL United States
Overall
3
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
3
Cabin:Clean but outdated,Difficult Turning Radius from road,Deck view not so great,Reasonable cost.

Staff at the main office:Great, Very cordial.

Nice Getaway

Reviewed on 2014-12-09 by , Knoxville, TN United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
The property was in a good easy to reach location. The directions to the cabin were accurate and the property was in good condition. I would definitely stay here again!!

Wonderful Honeymoon!

Reviewed on 2014-11-18 by Burl B. , Pulaski, VA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a fantastic stay at Pinetop. The location and its scenery were spectacular, and the cabin itself was well maintained with all the amenities we wanted.

Fall Trip 2014

Reviewed on 2014-10-28 by , Bushnell, FL United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
4
Property condition
4
Overall great vacation, the location of the property is nice. Perfect for 2 people, although it is in need of some upgrades, it was very clean and everything you could need in a house was available. Very comfortable, although there is a walk from car/parking to entrance. Website stated an acre attached, which is misleading as it is not usable. Beautiful view, balcony & hot tub were nice!!!

First trip to Gatlinburg

Reviewed on 2014-10-22 by Michael R. , West Plains, MO United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Beautiful location, nice well appointed cabin. Orderly check in and out.

The mountains were calling me.

Reviewed on 2014-10-12 by Judy W. , Cold Spring, KY United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
4
Property condition
3
The view from the deck was beautiful. Although there were other properties nearby, the cabin still came across as secluded and private. The living areas were clean and in good repair, although the bathrooms needed to be updated with new tubs and shower. The bed was great. The kitchen was efficient and clean, although the dishwasher was old and noisy. I found the couch to be well worn, but terrific for napping. Minor repairs needed to the outside lights. Overall, was satisfied with the cabin.

Great Time in the Smokies

Reviewed on 2014-09-30 by Benjamin H. , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
PineTop and Mountain Laurel Chalets provided us with the perfect weekend get away. The views from the desk for the morning sunrise were beautiful, and it also offered a nice area to sit and enjoy the beautiful mountain view. The location was great, as it was only 5-10 minutes from the bottom of the hill. The staff at Mountain Laurel immediately made us feel right at home when checking in, making it a great experience from the start.

Very good stay

Reviewed on 2014-08-25 by Dan O. , Cincinnati, OH United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
4
We had been to this unit over 27 years ago, it was still in good condition, and a hot-tub was added. Only problem: the bathtub drain was clogged and slow to drain. Having a newspaper and fresh towels available daily was helpful.

Pine top

Reviewed on 2014-07-27 by Brian Z. , Elmwood, LA United States
Overall
5
Services from rental manager
3
Cleanliness
5
Location
5
Property condition
4
Overall it went well, the only problem was getting cancellation insurance and it was not explained that it only covered medical emergency within a certain time frame. When I purchased it, it was within a time frame that was already past the cutoff if I wanted to cancel. Also when asked if I could switch dates or properties I was told I could not without even checking to see if there were any available. The property is in an excellent location and was very clean. The "small" bathroom had a toilet that took over an hour to refill, but was not an issue since only two stayed. My only suggestion is to ask what exactly the cancellation insurance covers and what time period do you have to use it, being that most of it is not usable within 30 days and I purchased it within a week, it was a waste. Also I hoped that the property owners would have been a little more flexible and accommodation with my travel dates and would have at least tried to find another property instead of saying it's our policy not to change within a certain time period. I received an email from another property after I booked saying there was a cancellation and it was available for the dates I wanted, but I was locked in here..... Bottom line, I would go back again, it was most enjoyable

Great place to stay

Reviewed on 2014-07-20 by , Avon, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The chalet was perfect for the two of us. Everything but food for the week was there, We are very happy with our time there.

The view from the deck was fantastic and very private.

wonderful

Reviewed on 2014-06-21 by Beverly G. , Lockland, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
what a wonderful chalet. everything was perfect.

Perfect Honeymoon

Reviewed on 2014-06-20 by Holly C. , Morning View, KY United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
4
Property condition
4
I have stayed with Mtn. Laurel many times and as always they didn't disappoint. The staff was super friendly and the chalet was perfect for us. It is a smaller chalet with a pretty small kitchen so I would only recommend this one for one couple with only a couple of kids. The view was amazing and it is very private.

Can't wait to go back!

Reviewed on 2014-05-30 by Brandon S. , Wilmer, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Had a great time! Can't wait to be able to return!
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