Laurel Lodge

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12 BR
12 BA
24 Guests
Gatlinburg Cabin Luxury, Sleeps 24, Large groups welcome
Laurel Lodge exterior with parking areaLaurel Lodge viewLaurel Lodge deck with seatingLaurel Lodge front deck has plenty of outdoor furniture for relaxing and visitingLaurel Lodge living room open to kitchen and diningLiving RoomLaurel Lodge living roomLiving Room FireplaceLaurel Lodge living roomKitchen islandKithcen Island 2Laurel Lodge kitchen with stainless steel appliancesBuffetDining RoomDouble tablesSeating for 20 at tables and 4 at barDining BranchesSkis King BedroomSkis 2 Bedroom KingBears in Car BedroomSnowshoe BedroomSnowshoe II King BedroomTrout RoomTrout Room 2Snowshoes 2 King BedroomKing BedroomBear RoomBear Bed RoomBear Cars BedroomGame room with pool table, second seating area with TV and FireplaceSlate pool tableLaurel Lodge game room side table with bar stoolsLaurel Lodge downstairs living room with large televisionAutumn Rest Bathroom has a high sink counter and grab bars by the toiletAutumn Rest Bathroom has a large shower with low level entryWasher/Dryer in downstairs hall closet-2nd refrigeratorSnow Ridge Bathroom has a large vanity and a tub/showerBird Song BathroomEvening Shadows BathroomLaurel Lodge Theater room has a large smart TV and authentic movie theater chairs for 18 peopleLaurel Lodge theater room shuffleboard game tableLaurel Lodge theater room movie posters are a blast!Laurel Lodge hot tubLaurel Lodge hot tubLaurel Lodge hot tub is covered overhead by a gazebo and large enough for 5-6 peopleLaurel Lodge gas grills on the front deck. If you prefer charcoal, there are park-style grills just down the path toward the house next door (Camelot)Laurel Lodge - Floor Plan (Remodel)South BadenUpper AlpineNorth Baden
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Description

FREE FUN INCLUDED EVERY DAY! We have hand picked a variety of offers from top attractions and given you one of each, for free, for every day of your stay. Attractions include Dollywood, Soaky Mountain Water Park, Wonderworks, and many more! You can use all or none of these freebies each day; it’s completely up to you. In addition to our FREE activities, we also offer several additional activities at a discounted rate.

Welcome to Laurel Lodge! This chalet has everything you need to accomodate a large group! Each bedroom offers a private bath with top-of-the-line Serta Presidential mattresses. The newly remodeled kitchen is fully equipped to cook and serve 24 people and offers two stoves, two dishwashers, a large industrial refrigerator and freezer, and a large capacity ice maker. If you need to spread out, the second sitting area/game room features a wood-burning fireplace and 50" flatscreen TV. The theater room seats 14 and comes with a 70" Smart HDTV.

The lovely wooded setting offers privacy with lush vegetation and tall trees. From the upper deck, watch the tram crawl up the mountainside or wonder at the beauty of Mount LeConte. A spacious lower deck area with a private hot tub (seats 8, sits under roof cover) will add to your living space. While offering a feeling of seclusion, it’s also convenient to downtown, making this the perfect spot for your family reunion or business meeting.

When you stay at Laurel Lodge (or any of our properties) during the summer months you will receive a pass to enjoy three community pools located on Ski Mountain.

UPPER LEVEL: 3 King Bedrooms, 3 Queen Bedrooms (all bedrooms have a private bath), Half bath in hallway, Living Room, Dining Room, Kitchen

MIDDLE LEVEL: 3 King Bedrooms, 3 Queen Bedrooms (all bedrooms have a private bath; 1 bath is handicap accessible), Half bath in hallway, Game Room with Pool Table, Sitting Room, Hot Tub

LOWER LEVEL: Theatre room with movie-style seating and 70" Smart HDTV

ALSO FEATURES:
-Television in every bedroom (flatscreens)
-Wireless High Speed 5G Internet
-Non-smoking unit
-Two Gas Grills on Large Deck

Amenities

Entertainment

  • DVD Player
  • Pool Table
  • Satellite or Cable
  • Stereo
  • Smart/Streaming TV
  • Theater Room
  • Arcade Game

Essentials

  • Bed Linens/ Bath Towels
  • Iron & Ironing Board
  • Washer & Dryer
  • High Speed Internet/WiFi
  • Game Room
  • Telephone
  • Woodburning Fireplace

Home Safety

  • Fire Extinguisher
  • Smoke Detector

Kitchen

  • Dishes & Silverware
  • Microwave
  • Cookware
  • Kitchen Island
  • Automatic Drip Coffeemaker
  • Toaster

Outdoor

  • Gas Grill
  • Hot Tub
  • Deck - uncovered
  • Deck - covered

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Location

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Reviews

Great experience for our family weekend

Reviewed on 2023-03-13 by Rebecca Martin
Overall
5
Great experience for our family weekend! Everyone was helpful and responsive. Just a couple of suggestions on the property:1. The left oven didn’t seem to heat/cook very well. Right one was much better. 2. The knives needed to be sharpened. 3. More trash bags and dishwasher soap should be left initially for such a large unit. We’ll definitely consider coming back!

Can't wait to come back next year!

Reviewed on 2023-02-07 by Cornelia Dobbins
Overall
5
We love using Mountain Laurel Chalets for our cabin needs in Gatlinburg. We know we are getting a stellar product, a clean cabin/chalet and exceptional service! Pam and her staff are amazing. We can't wait to do it again next year!

Military reunion

Reviewed on 2022-09-26 by Michael S. , Knoxville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time with our group. Laurel Lodge was perfect for our get together. Clean, spacious, and well layed out.

Mountain rental

Reviewed on 2022-08-23 by Helen G. , Arlington, VA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We all 21 members loved our mountain vacation. We loved everything about it even the baby bears who were entertaining. The house was large, beautiful bedrooms with baths, an enormous kitchen and two dining tables to seat all members of our family reunion.

Manager's Response

The bears certainly have an established trail through this large property. It's always a good idea to look outside before stepping out, especially at dawn or dusk. The bears are used to seeing humans, but please never approach them as they are still wild animals. We are glad you found Laurel Lodge spacious and perfect for your family. We look forward to seeing you in the mountains again soon.

Excellent House For Family Gathering

Reviewed on 2022-08-02 by , Signal Mountain, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This is our second time renting this home for a family reunion. The setup and condition of the house are perfect for our family. It has been renovated since we last visited. The kitchen setup is perfect with double ovens/cooktops/dishwashers/coffee makers/trash cans and plenty of cookware, utensils, and cups. The expanded deck is really nice but we did wish there were a few more chairs on the deck. The kids loved the theater room, the internet was fast, and the TVs had cable plus smart capabilities for streaming. With the pool table and provided games we could have spent the whole time in the house and been very happy. We were happy to find the grills are now up on the deck (for bear safety) and we were supplied with ample propane for our stay. Everyone at Mountain Laurel Chalets was wonderful to work with and I would happily rent from them again as they made the entire rental experience easy and were all so nice. The only thing that would prevent us from renting this house again is that the bears are very aggressive about trying to get food from cars and have learned to come by regularly to check if cars are open and also would not leave us alone while we were trying to pack up and leave. I really think the owners should add more substantial fencing around the parking area and also work with the wildlife agency to figure out how to keep the bears off the property. It is clear they know what to do to get what they want (people food) and are willing to be pretty aggressive to get it.

Family Outing

Reviewed on 2022-07-27 by Jim T. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was our 13th yearly outing to Laurel Lodge and it was wonderful as usual. Bears were plenty but not a nuisance as in the past couple of years. Counting down the days to go back nest year.

Manager's Response

We are so glad you had a great stay at Laurel Lodge and we were able to accommodate your group! Thank you for continuing to choose Mountain Laurel Chalets, we love having you as a part of our family! Looking forward to next year's stay!

Yankee invasion

Reviewed on 2022-07-21 by David S. , York, Pa United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This 12 BR lodge served our extended family of 19 very well. The lodge was a beautiful property. We saw black bear every day we were there, including one on the top deck. One car was broken into by a bear. The only down side was that the ice maker broke mid way thru our stay and was not repaired. We had 4 days without ice.

Manager's Response

It is great to know that you all loved your stay at Laurel Lodge! It is a fantastic chalet for people to spend quality time together. We are very sorry about the ice maker, we always want to be good stewards of our guests, and we wish that we could have gotten that fixed for you. It would be great to have you back with us soon!

Quality Famiy Time

Reviewed on 2022-07-11 by Melinda W. , CHICAGO, IL United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
3
Property condition
4
Loved the staff Everyone was friendly and provided excellent customer service
Furniture is too big for rooms Hard to move around in dining area. Rug in bedroom and washing machine need cleaning Recommend a microwave oven in kitchenette on main lever
Hit knee several times trying to get between bed and dresser Very difficult to find chalet at night and road is too narrow for two cars to pass The chalet was fully equipped with everything one could need.(even board games) Maintenance quickly responded The view was spectacular Enjoyed the layout with various areas for different activities

Laurel Lodge Review 6/10 - 6/14

Reviewed on 2022-06-16 by Cassandra J. , Chattanooga, TN United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Overall the cabin was lovely - I love the renovations (I am a previous visitor) the theatre room addition is great but the seats were nasty and had hair everywhere. We bought lint rollers but that didn't work out well so we didn't utilize that room which was a disappointment (NBA playoffs) The tv in the last bedroom on the left upstairs picture and volume was sporadic the whole visit and couldn't be watched. If you open the door to the fridge upstairs there is a loud popping sound. Other than this the rental was great. Loved the space in the kitchen.

Outstanding place!

Reviewed on 2022-06-07 by Melissa L. , Knoxville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My favorite place ever! This was my 2nd stay and I am using the lodge again next for my church womens retreat. The place is always clean. Staff are always friendly and helpful. ANDDDDD we love getting to see the bears ��

Manager's Response

Yes! We are so glad that you enjoyed your stay at Laurel Lodge. It is perfect for a retreat, or even a large family vacation. We always want to do the best by our guests and provide them with a special experience each time, and we would love to have you back with us soon!

2022 Family & Friends Vacation

Reviewed on 2022-06-05 by Aretha P. , Americus , GA United States
Overall
3
Services from rental manager
5
Cleanliness
4
Location
1
Property condition
3
Cons: Your company advertised 6 Kings; 6 Queens. There were 5 Kings and 7 Queens ��My guests who had to sleep in the Queen were angry because of this.
The bears were too aggressive for people; someone is bound to get seriously injured or worse
The kitchen refrigerator leaked and Beeped intermittently the entire stay; water was everywhere. Maintenance came a couple times.
The vent in the floor between kitchen and Family room became a Trip Hazard
Please advise people Before they come that large vehicles/buses cannot make it up the mountains

Pros: The Lodge is Beautiful
Love Love Love the kitchen
It accommodates a large gathering beautifully
Gatlinburg is Fun

Laurel Lodge

Reviewed on 2022-05-04 by Thomas C. , Winter Park, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Nice place for a large group! Awesome location, good view and nice setup. The lodge was clean and tidy. I would recommend the lodge and will be a repeat customer.

Manager's Response

Yes! Laurel Lodge is the perfect place for a large group to have a fun and relaxing getaway. The view of the mountains from this chalet are certainly beautiful, and we are so glad that you enjoyed the set up! We cannot wait to have you stay with us again.

Great Place

Reviewed on 2022-03-28 by Caren W. , GRAYSVILLE, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We had a group of 20 that stayed for the second time at this particular rental. There were only a few things that we wish were different. The parking is definitely a tight fit - the fewer and "smaller" cars the better. We only had two towels per room - that meant we had to either wash or go back to the office to get more. We booked for four nights so that should have been taken into consideration. The cabin was very clean and nicely decorated. Lots of room on the decks as well.

Manager's Response

Thank you Caren, we are so glad that you have been able to enjoy two stays at Laurel Lodge with us! We do apologize about the towels, but we offer more of the essentials we provide at the office. We always try to make our guests experience as smooth as possible.

Memories Made

Reviewed on 2022-03-15 by , Carrollton, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Our group has been coming to Gatlinburg since the mid 80’s. Mountain Laurel Chalets has been wonderful to work with throughout.
Laurel Lodge is perfect for our group. Everyone has their own bedroom and bathroom. There are plenty of common spaces for playing games, watching movies, and relaxing. View from the porch is amazing.
This year we were lucky enough to have 70 degree weather one day and snow the next. How amazing. We made many wonderful memories and plan to be back.

Manager's Response

We love hearing that you have had such a good experience with us throughout the years. It is our customers like you who are so hard to replace, and help this business to feel like a family. With 12 bedrooms, Laurel Lodge is perfect for any large group, and great amenities to provide entertainment while inside. We are looking forward to having you back again with us soon!

Our Winter Home

Reviewed on 2022-02-21 by , Dandridge, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We have been coming to Laurel Lodge for years and we love it. The lodge is large enough for us to spread out and cozy enough for us to enjoy each other in the open spaces. The kitchen has everything you would need to prepare meals for a large group. We loved the updates that have been done to the lodge. More seating was added to the upstairs living area & it was perfect for us to get together. Working with the staff at Mountain Laurel Chalets make planning easy.

Manager's Response

Thank you Corenelia, we are so glad you enjoyed your stay once again at Laurel Lodge. We love the improvements and new furniture as well as the renovated kitchen! Hope to see you again very soon.

Reunion at Laurel Lodge

Reviewed on 2022-01-24 by , Marietta, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
All 23 of us had an amazing time. Everyone was very complimentary for the Lodge and all the amenities.

Manager's Response

Thank you Dale--so glad you all such a fantastic New Year's Eve!

Laurel Lodge IS luxurious

Reviewed on 2022-01-01 by William L. , Columbia, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This beautiful chalet is the nicest one that my family has ever enjoyed in the Smokies. It is extremely well appointed with all amenities you need for a very comfortable vacation. For example, the kitchen is outfitted with an amazing set of dinnerware and every piece of the set has a clearly labeled spot on the shelving. Laurel Lodge is just a fine chalet served by a great company.

Manager's Response

Thank You William! We love to provide our guests with all the essentials that they will need for a relaxing vacation because we always want to be good stewards of them here at Mountain Laurel. Laurel Lodge is the perfect place to gather with family and have a mountain getaway, we love the theater room, and the fantastic view that it offers. It would be great to have you back with us soon!

Family Christmas Weekend

Reviewed on 2021-12-22 by Lesli D. , Knoxville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Our family loved Laurel Lodge! Cozy, beautifully decorated, Christmas tree, wonderful deck and view, impressively well-stocked kitchen, comfortable beds and linens. Loved the hot tub!

A note to maintenance: the turntable in the microwave is not operating so you have to stop and start several times/rotate your dish to get even heating in the microwave.

A suggestion for the owners: somewhere on the ground level, either along the entry way hall or nearby inside the downstairs living area, a row of coat hooks would be fantastic.

Manager's Response

So glad you had a great stay and your suggestion of a coat rack and hooks is fantastic. We will pass that on to the owners. Hope to see you again soon!

PUMC Rereat

Reviewed on 2021-11-18 by , Aynor, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We've been coming to Laurel Lodge since 2007 for our church retreat and as always, everything was great. The property management staff were very nice and super helpful. Anything we needed they had it covered in minutes. We are already booked for 2022 and we are all excited to be going back another year. Laurel Lodge is the absolute best place to stay in Gatlinburg for a large group...12 bedrooms with a private bath for each room is hard to find. The house is always so clean and has had a beautiful upgrade...especially the kitchen. Cannot say enough of good things about this house and the people who manage it.

Manager's Response

Laurel Lodge is an absolute perfect place for a retreat, we have loved having you guys for the past 15 years, and we are already looking forward to next year. It is great to hear about your experience with our staff as we always want to serve our guests well and be good stewards to them.

Great stay

Reviewed on 2021-09-14 by Elizabeth B. , Clarksville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had the best time on this vacation. The setup is perfect, plenty of room and nice views.

Manager's Response

Thank you Elizabeth. We are thrilled you enjoyed your stay with Mountain Laurel Chalets and Laurel Lodge!

Great Cousins Getaway

Reviewed on 2021-08-06 by Robert M. , Miramar, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The property was a great chance for cousins to rekindle and bond in family love.

Manager's Response

We are so happy that you and your cousins were able to spend some quality time together! That is a perfect representation of Mountain Laurels value that family matters! Laurel Lodge is the perfect place to have a gathering like that, and it would be great to have you back for your next one!

50th anniversary get together.

Reviewed on 2021-08-03 by , Jenison, MI US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Worked wonderful for a anniversary celebration with our children and grandchildren. The highlight was the large kitchen area for eating together and the large deck for beginning and ending each day looking out at the beauty of the mountains. We were entertained by the bears a number of times.

Manager's Response

Happy Anniversary. That is so special that you were able to enjoy it with the whole family at Laurel Lodge. Guests love the main floor kitchen, living room and deck spaces.

50th anniversary get together.

Reviewed on 2021-08-03 by Dennis V. , Jenison, MI US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Worked wonderful for a anniversary celebration with our children and grandchildren. The highlight was the large kitchen area for eating together and the large deck for beginning and ending each day looking out at the beauty of the mountains. We were entertained by the bears a number of times.

Manager's Response

Happy Anniversary. That is so special that you were able to enjoy it with the whole family at Laurel Lodge. Guests love the main floor kitchen, living room and deck spaces.

Family Outing

Reviewed on 2021-07-20 by Jim T. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very good with lots and lots of bears Our kids have grown up here and now our grandkids are growing up here also

Manager's Response

That is so amazing that your kids and grandkids have gotten to grow up in Laurel Lodge! It is those kinds of stories and guests that really make this company feel like a family. This chalet is the absolute perfect place to bring family for quality time in the mountains, and we are very much looking forward to your next stay with us!

Family Reunion

Reviewed on 2021-07-13 by James P. , Royal Palm Beach, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Laurel Lodge was a great place to have our family reunion. We traveled from New York, Virginia, North Carolina, Texas, and Florida. We took advantage of everything the area had to offer, but the best memories will be from time spent in Laurel Lodge. We reminisced and laughed for hours in the kitchen / dining / living area and soaked up the great weather and views from the deck. We try to get together every 2 - 3 years in a different location, but Laurel Lodge may be our first repeat location. Mount Laurel Chalets made sure our stay was as enjoyable as possible. Quick response whenever I contacted them thru the mobile app when in need of trash pick up or household supplies. Hope to be back - Jim P.

Manager's Response

Wow! That is so amazing to hear. We love that you all were able to enjoy spending time together; one of our core values at Mountain Laurel is family matters, so we absolutely love to hear that! We would absolutely love to have you all back so that you can make tons more memories with us!

Laurel Lodge is perfect for family reunion

Reviewed on 2021-07-06 by Stephanie M S. , Lansing, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our group recently stayed in Laurel Lodge, and we were very pleased with the experience. The set up was perfect for our family reunion, as families with young kids could stay in the lower level away from the noise. Very large kitchen and nice amenities. We even saw three bears from the safety of our balcony!

Manager's Response

We are so glad that you were able to use Laurel Lodge for your family reunion! Family matters to us here at Mountain Laurel, so we are so glad that you all were able to spend some quality time together. It is the perfect chalet for large groups, and everyone is still able to have enough space. We would absolutely love to have you all back again!

Great Family Vacation

Reviewed on 2021-06-26 by Kaneisha H. , Nashville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The entire Lodge was gorgeous and very spacious for 22 people. There were minor problems but they did not affect our stay at all. The location was close to the Gatlinburg strip and the clubhouses.

Manager's Response

We are so glad that your party enjoyed Laurel Lodge! It is the perfect place for a large group of people to enjoy their stay in the mountains. We are sorry about the minor issues, but it seems as if you enjoyed your stay nonetheless. We hope to see you back with us soon!

"Awesome"

Reviewed on 2021-06-22 by Jessie S. , Ringgold, GA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
"Outstanding"

Manager's Response

Thank you for your review Jessie, we are so glad that you found your stay at Laurel Lodge to be outstanding! We would love to have you back with us soon.

New Furniture an Issue

Reviewed on 2021-06-04 by , Knoxville, TN United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We have rented this cabin several times over the last several Memorial Day weekends. It provides a great space for our large family reunion. And we appreciate the great updates that have been made over the last couple of years. However on this trip we found new beds and tables in the large living area. While the tables looked great, they are large and bulky with heavy chairs. It's wonderful for seating our large group. But the chairs are so bulky that it makes navigation through the space to the kitchen area a little tight. But this is not as bad as the beds. Huge massive head and foot boards look great for a cabin in the mountains. However these beds made it very tight moving around in the bedrooms. Only about 12 inches between the beds and the dressers to move around to get in the far side of the beds and to the bathrooms. We love this large cabin and will continue to rent it for our family reunions. But just wanted someone to know about this issue.

New Furniture an Issue

Reviewed on 2021-06-04 by Joe K. , Knoxville, TN United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We have rented this cabin several times over the last several Memorial Day weekends. It provides a great space for our large family reunion. And we appreciate the great updates that have been made over the last couple of years. However on this trip we found new beds and tables in the large living area. While the tables looked great, they are large and bulky with heavy chairs. It's wonderful for seating our large group. But the chairs are so bulky that it makes navigation through the space to the kitchen area a little tight. But this is not as bad as the beds. Huge massive head and foot boards look great for a cabin in the mountains. However these beds made it very tight moving around in the bedrooms. Only about 12 inches between the beds and the dressers to move around to get in the far side of the beds and to the bathrooms. We love this large cabin and will continue to rent it for our family reunions. But just wanted someone to know about this issue.

Women's Retreat Treat

Reviewed on 2021-05-22 by Tami V. , Dayton, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This chalet had everything we needed. Nice decor, well stocked kitchen. I loved the theater room. Did I mention the great view. And no visit to the mountains would be complete without receiving a visit from several bears. The only issue was the narrow one way road to access the chalet. You need great driving skills to drive a 15 passenger van around several tight curves.

Manager's Response

Tami, we are so glad that you got to enjoy your women's retreat in Laurel Lodge! It is perfect for an occasion like that.

Wildflower Hiking Trip

Reviewed on 2021-05-10 by Jan L. , Baltimore, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Excellent place to stay. Reception is extremely helpful and friendly. House is beautiful and perfect location. Always clean upon arrival. We rent several times per year and are always happy with everything!

Manager's Response

Thank you Jan, we are always so happy to have you stay with us! We love treating you all like family, and giving you the smoothest experience possible. Laurel Lodge is a fantastic place for a large group to stay, and enjoy each others company. We would love to have you back with us soon!

Gatlinburg Getaway

Reviewed on 2021-04-06 by , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
3
The chalet was very nice, equipped, and clean upon arrival. We had a great time.

Manager's Response

Thanks for the review and we are glad you enjoyed your time at Laurel Lodge. There are so many great features about the house that it is sure to please everyone in your group. Please keep us in mind when you plan your next trip.

Wonderful Extended Family Weekend

Reviewed on 2021-02-25 by John R. , Nashville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The place was clean, well equipped and perfect for our family of 15. The kitchen was huge with 2 of every major appliance with a professional grade giant refrigerator. Pam and the service team were incredible. So responsive with anything we needed. The service level of the management company is some of the best we have experienced across the U.S.

Manager's Response

Your review is music to our ears! Laurel Lodge is the perfect place to make lifelong memories with your family. Plenty of room to spread out and do your own thing, or be together in one room. One of our core values is to treat our guests as family, so welcome to the family! We hope you will remember Laurel Lodge when you plan your next family getaway.

Our Winter Home never Disappoints!

Reviewed on 2021-02-10 by , Dandridge, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We love Laurel Lodge and Mountain Laurel Chalets. We have been coming to Gatlinburg for 24 years and most of them have been with Mountain Laurel Chalets and the years we did not stay with them, we wished we had. Every year we come back to the lodge to see something new they have done to improve on an experience that we thought could not be improved on. The new kitchen design is amazing. The bedrooms and bathrooms were clean and comfortable. The downstairs game area and theatre room gave us hours of entertainment. And the deck on the back - we love it! It does not matter what the temp is outside, it is a great place for coffee or wine. To be able to sit, relax and unwind. Laurel Lodge is our family's 3 day winter home every year and Mountain Laurel Chalets makes it amazing. We can't wait to come back!!

Manager's Response

Your comments are so kind and we LOVE it! We consider our repeat customers as family and we are always happy to welcome you home. Laurel Lodge is an amazing place for large groups of friends and/or family to gather for all kinds of celebrations. We trust your Birthday Celebration was a good one and we look forward to hosting you again next year.

Our Winter Home never Disappoints!

Reviewed on 2021-02-10 by Cornelia D. , Dandridge, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We love Laurel Lodge and Mountain Laurel Chalets. We have been coming to Gatlinburg for 24 years and most of them have been with Mountain Laurel Chalets and the years we did not stay with them, we wished we had. Every year we come back to the lodge to see something new they have done to improve on an experience that we thought could not be improved on. The new kitchen design is amazing. The bedrooms and bathrooms were clean and comfortable. The downstairs game area and theatre room gave us hours of entertainment. And the deck on the back - we love it! It does not matter what the temp is outside, it is a great place for coffee or wine. To be able to sit, relax and unwind. Laurel Lodge is our family's 3 day winter home every year and Mountain Laurel Chalets makes it amazing. We can't wait to come back!!

Manager's Response

Your comments are so kind and we LOVE it! We consider our repeat customers as family and we are always happy to welcome you home. Laurel Lodge is an amazing place for large groups of friends and/or family to gather for all kinds of celebrations. We trust your Birthday Celebration was a good one and we look forward to hosting you again next year.

Pre-Christmas Trip

Reviewed on 2021-01-08 by Fred H. , Birmingham , AL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Laurel Lodge was awesome! Space for the entire family - everyone had their own room! Large deck with grills, jacuzzi and a beautiful view of the mountains. Kitchen was huge...nobody was ever in anybody's way.....and the downstairs theatre was great, especially for the SEC championship football game! We even saw a bear our last night...when they say make sure your car doors are locked - they ain't kidding! We did have a minor issue with wifi - which was quickly handled and there were a few rooms where the TV didn't work properly...but that is something easily fixed as well. We had a great time and my family already wants to book it again next year!

Manager's Response

Thanks for the great review and we are glad to hear your family enjoyed the cabin. We were happy to arrange for the internet repair with Spectrum and fortunate they were able to come out the same day. Thanks for the info on the televisions, we will make sure everything is in order and, as always, please contact us while you are here if you have an issue that we can make right. We love providing excellent service! There have been many incidents of bears in vehicles at Laurel Lodge and our maintenance and housekeeping crews have had that happen a few times. You gave very good advice, make sure your car doors stay locked, even if you are just going in and out! We hope to see you again soon in the mountains.

Great space and view

Reviewed on 2020-12-29 by , savannah, GA US
Overall
4
Services from rental manager
1
Cleanliness
4
Location
4
Property condition
3
The road to the lodge is hard to handle for those not used to mountain roads but I found it just fine. The view from the back deck was gorgeous. Quiet area and peaceful. The space was Great! We had a Very large family group and everyone was comfortably accommodated. The place was clean. We lacked supplies and since our stay was over a holiday we had to go buy our own paper towels, garbage bags. It was impossible getting responses from management. We had a few things broken and a bathroom door locked, even the security alarm was NONSTOP beeping the entire trip. They randomly sent a maintenance guy over to fix a few things but I never heard from anyone and the alarm system beeping was for all 4 days all day and night long. We even thought there was a problem with an ice machine and not wanting to have anything go wrong with the property I put in a request for that as well- never heard anything at all back from management. No communication from management and lack of basic garbage bag supplies was not enjoyable, the alarm system beeping nonstop was very annoying.

Manager's Response

Thanks for the review and we appreciate the feedback. We are glad you enjoyed the chalet and regret you had issues with the alarm. We are trying to determine what the problem could have been to remedy the situation, but cannot duplicate the problem. In regards to restocking disposables in the cabin, you should have received an email a few days prior to your arrival outlining our COVID policy that explains our office is closed to the public, therefore, we are asking our guests to bring extra provisions such as paper products and garbage bags. We don't like it either, but the safety of our guests and staff is our highest priority. Once the virus is under control, we will rejoice in reopening our office and welcoming our guests properly. We hope you will come back and see us then.

PUMC Rereat

Reviewed on 2020-11-04 by , Aynor, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Awesome church retreat at Laurel Lodge.

Manager's Response

We love to hear when Laurel Lodge is the perfect fit for large groups and retreats. We hope to see you again soon!

PUMC Rereat

Reviewed on 2020-11-04 by Jeanne H. , Aynor, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Awesome church retreat at Laurel Lodge.

Manager's Response

We love to hear when Laurel Lodge is the perfect fit for large groups and retreats. We hope to see you again soon!

Good Time With Good Friends!

Reviewed on 2020-10-18 by Molly K. , Cincinnati, OH US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time at Laurel Lodge! Most of our time was spent on the spacious deck with breathtaking mountain views. Location was great to take in all Gatlinburg has to offer.

Fall Getaway

Reviewed on 2020-10-14 by Jan L. , Baltimore, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Beautiful place to stay. Lodge is beautifully maintained, highest level of cleanliness and reception is attentive. We've been coming about 4 times a year and couldn't ask for a better place to stay or company to work with.

Manager's Response

Always good to have our family back and you Are Our Family! We truly appreciate your loyalty and hope we will continue to exceed your expections. Laurel Lodge is continually making improvements and adding features that our guests love. We can't wait to welcome you back next time you visit the Smokies!

October 17-19 2020 Review

Reviewed on 2020-10-10 by Morgan W. , Cincinnati, OH United States
Overall
3
Services from rental manager
3
Cleanliness
2
Location
5
Property condition
3
The cabin was beautiful, however we had a few issues. When we arrived for check in , maintenance was still bringing in a dining table and our group was not able to fully check in until about 4pm. which caused issues in our schedule. The cable and TV connections in 3 bedrooms were not working, the shower curtain liners in a majority of the rooms were filthy and a few guests had to use showers in other rooms. When we called to replace the curtains, we appreciated the prompt response but the when thy came to change the curtains it was in the middle of our group session and it disturbed the flow, and the curtains that were brought to replace didn't fit the length of the shower. I called management and I spoke to someone twice to let them know of the issues and I was told that I would receive a credit for our issues, however no one has reached back out to me.

Manager's Response

Thank you for your comments and concerns. We are sorry that the truck delivering the new dining room tables was delayed due to access to the cabin. We were happy to let your group into Laurel Lodge at 2:00 pm as you had already unloaded all of your groceries on the front porch. We were so concerned that the bears would want to enjoy your food and that would have been a disaster. We usually do not allow entrance to the cabin until 3pm and in this case, to save your food and provide for your safety we let you access the Lodge at 2pm. We had planned a delivery of new dining room tables on this day at 1:00 pm but the truck was delayed until 3:30 which prevented your other guests from accessing the Lodge until 4:00 pm. We are so sorry for this delay and did everything we could to encourage the delivery guys to speed up their service. The shower curtains needed to be changed and we are glad we were able to deliver those promptly when requested. Covid-19 has had it's challenges, but we are thankful that we have been for the most part been able to get people checked in at the same time of 3pm when other companies are not guaranteeing check in until 5pm or 6pm.

Family Union

Reviewed on 2020-07-21 by Jim T. , Lexington, KY United States
Overall
5
Cleanliness
5
Location
5
Property condition
5
Everything was great. House is outstanding and well equipped. Bears were plentiful and for the most part entertaining until 4 showed up on our deck the last night at the same time but we managed.

Manager's Response

Thank you for the review and we are glad you enjoyed your visit at Laurel Lodge. We are pleased to hear we exceeded your expections. It is always a thrill to see the bears and they seem to be everything this summer! That's why we always remind our guests to lock their car doors so they can't get inside.
We hope you are able to come back to the mountains soon.

Great place

Reviewed on 2020-06-30 by , Madison, TN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Wish we could have stayed longer.

Manager's Response

Thanks for writing and we wish you could have stayed longer too. Start planning for your next trip and you won't miss being here so much!

Fantastic Chalet

Reviewed on 2020-03-17 by Carrie E. , Delbarton, WV United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Every inch of the chalet is beautiful. Hope to return!

Manager's Response

Thank you for your response. The homeowner has done a lot of work on the cabin lately and we are very proud of the outcome. The bigger deck and expanded view of the mountains is AWESOME! We hope you come back to enjoy our beautiful mountains soon.

Fantastic Chalet

Reviewed on 2020-03-17 by carrie e. , Williamson, WV United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Every inch of the chalet is beautiful. Hope to return!

Manager's Response

Thank you for your response. The homeowner has done a lot of work on the cabin lately and we are very proud of the outcome. The bigger deck and expanded view of the mountains is AWESOME! We hope you come back to enjoy our beautiful mountains soon.

Corporate retreat

Reviewed on 2020-01-14 by , Maryville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had an absolutely amazing time at Laurel Lodge! The cabin was roomy, the kitchen was spacious; even with 26 people, there was enough room for everyone. We can't wait to come back next year!

Manager's Response

Stefan, we are so glad your staff enjoyed their stay at Laurel Lodge and we look forward to hosting you again next year. Book early as this one gets booked an average of 6-9 months out.

Thanksgiving 2019

Reviewed on 2019-12-17 by , Roswell, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Wonderful house, very spacious & well equipped.

Manager's Response

We are so glad your family enjoyed Thanksgiving at Laurel Lodge! It is the perfect spot for a large family gathering.

Perfect Place for our Meeting!

Reviewed on 2019-09-22 by LEAH W. , SAN RAMON, CA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
I chose this beautiful setting for our 14-member sales team’s Fall regional meeting. It was a great choice! The Lodge is very spacious and well furnished. The huge kitchen had everything we needed! We used the theater room for our Webinars where the on-line presenters were displayed on the extra large screen. When we would return from evening activities we spent hours in conversation on the decks. We were fortunate to see a mother black bear and her three cubs frolicking in the nearby woods! The sales team said they want to return for our next meeting.

Manager's Response

Leah--thanks so much for your review. You just about covered everything great about Laurel Lodge and how it is perfect for retreats and business events like yours. The theater room with Smart TV makes for a great place for learning and entertaining. Glad you enjoyed the luxurious new kitchen for your meals. Isn't the deck perfect for gathering and relaxing? Hope you got to enjoy the hot tub as well. The 12 private baths in each bedroom makes for the perfect place for a corporate retreat! See you again soon.

Grand Beatiful Lodge

Reviewed on 2019-09-04 by Pamela c. , Smyrna, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We absolutely loved our stay here. It is differently a 5 STAR Lodge / Chalet. Can't wait to go back.

Manager's Response

Thank you Pamela. The owner has invested quite a bit of love into the improvements and it shows!

Grand Beatiful Lodge

Reviewed on 2019-09-04 by Pam C. , Smyrna, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We absolutely loved our stay here. It is differently a 5 STAR Lodge / Chalet. Can't wait to go back.

Manager's Response

Thank you Pamela. The owner has invested quite a bit of love into the improvements and it shows!

Family vacation

Reviewed on 2019-08-19 by , Lenoir, NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This home was just what we needed for 24 of us. Plenty of room, good location, at an affordable price.

Manager's Response

Thank you for your good review of Laurel Lodge. So happy you enjoyed your stay. Hope to see you again soon.

Family reunion

Reviewed on 2019-07-24 by Jim T. , Lexington, KY United States
Overall
5
Cleanliness
5
Location
4
Property condition
5
Very nice unit. We have stayed in this unit for many years.

Manager's Response

Thank you for your review of Laurel Lodge. We appreciate your continued business. You are a valued member of the Mountain Laurel family. Hope to see you again soon.

Mountain Retreat Elite

Reviewed on 2019-07-17 by , Shreveport, LA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We have stayed at this cabin for the past 12 years and it has been great.

Manager's Response

TWELVE YEARS! Hope you like the recent improvements with tripling the deck space, adding a theater room and renovating the kitchen. See you next year for the 13th visit. Thanks for trusting us with your family gatherings!

Great Space

Reviewed on 2019-07-14 by , Pensacola, FL United States
Overall
5
Services from rental manager
5
Cleanliness
3
Location
4
Property condition
4
The rental space was very sufficient for the amount of people that came on the trip. They was plenty of dishes and utensils in the kitchen even though we used plastic products. The mountain view was really nice to wake up every morning on the back deck.

Manager's Response

Tashari, thank you for your review and comments. Plastic is a great way to go, but please know that there are plenty of dishes, flatware and glasses to go two dishwashers to keep them clean! See you next time!

Improvements Galore!!!

Reviewed on 2019-07-13 by , Smyrna, GA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Holy cow - we thought Laurel Lodge was awesome the last time we stayed there in summer 2017. Boy were we pleasantly surprised when we walked in the doors this year. The kitchen upgrades are fantastic. We brought lots of extra things this year but did not need them (griddles and salad spinner to name two!) because the kitchen is fully stocked. And I mean fully. The only thing it lacked was a second sink. There are two of every other appliance (and double roll-out garbage bins - the owners thought of everything), but we really would have appreciated a second sink in the kitchen. But that is the only thing we can find to suggest for this amazing retreat. Beds were comfy, bathrooms well appointed, improved decking a huge hit! Perhaps a few more chairs on the deck would be great if I'm creating a wish list . . . Our large group was very comfortable in this house. The house was "clean" in that it had been picked up and the linens changed. I would like to have seen a bit of a deeper clean between guests though, as there were still food items in the lower level fridge, and a pair of flip flops under one of the beds. The windows were also rather grimy . . . But I want to end on a positive note - we will be returning to Laurel Lodge for as many family reunions as our family will fit (we also rented the neighboring cabin Camelot for overflow - it was so nice to have the two connected by a path!). Thank you owners and property managers for such a great stay!

Manager's Response

Thank you for your review Nancy. The owners have put a lot effort into the improvements and we are pleased you are impressed as our we. Still, we would like to exceed expecations on cleaning as well and bring this to the attentio of the cleaning crew. Thanks for your comments which help us to exceed your expectations! We will look forward to your next visit.

Improvements Galore!!!

Reviewed on 2019-07-13 by Ted S. , Smyrna, GA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Holy cow - we thought Laurel Lodge was awesome the last time we stayed there in summer 2017. Boy were we pleasantly surprised when we walked in the doors this year. The kitchen upgrades are fantastic. We brought lots of extra things this year but did not need them (griddles and salad spinner to name two!) because the kitchen is fully stocked. And I mean fully. The only thing it lacked was a second sink. There are two of every other appliance (and double roll-out garbage bins - the owners thought of everything), but we really would have appreciated a second sink in the kitchen. But that is the only thing we can find to suggest for this amazing retreat. Beds were comfy, bathrooms well appointed, improved decking a huge hit! Perhaps a few more chairs on the deck would be great if I'm creating a wish list . . . Our large group was very comfortable in this house. The house was "clean" in that it had been picked up and the linens changed. I would like to have seen a bit of a deeper clean between guests though, as there were still food items in the lower level fridge, and a pair of flip flops under one of the beds. The windows were also rather grimy . . . But I want to end on a positive note - we will be returning to Laurel Lodge for as many family reunions as our family will fit (we also rented the neighboring cabin Camelot for overflow - it was so nice to have the two connected by a path!). Thank you owners and property managers for such a great stay!

Manager's Response

Thank you for your review Nancy. The owners have put a lot effort into the improvements and we are pleased you are impressed as our we. Still, we would like to exceed expecations on cleaning as well and bring this to the attentio of the cleaning crew. Thanks for your comments which help us to exceed your expectations! We will look forward to your next visit.

Wonderful Stay!

Reviewed on 2019-06-17 by Juqoyia W. , Nashville, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
It was Amazing! I will definitely be stay here later this year!

Manager's Response

Thank you for your review of Laurel Lodge. Can't wait to see you again.

Laurel Lodge Stay

Reviewed on 2019-06-12 by Carol H. , Valley Center, CA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
Wonderful Stay

Manager's Response

Thank you for your good review of Laurel Lodge.

Excellent place to stay

Reviewed on 2019-05-29 by , Canton, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time. The recent renovations are awesome. Highly recommend.

Manager's Response

Larry, thanks for being another great REPEAT guest with MLC and Laurel Lodge. Glad you enjoyed the recent improvements!

Awesome place!!!

Reviewed on 2019-04-10 by TAMARA H. , Cherryville, NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
5
This house is awesome. We gather about 12 couples every year for a trip to Gatlinburg. This house accommodated every one of us. It was clean, has a modern style, and met every need we had!! Plan to book again next year!!!

Manager's Response

Thank you for your great review of Laurel Lodge. So glad you enjoyed your stay and hope to see you again soon!

Great stay at Laura Lodge

Reviewed on 2019-03-14 by Juanita H. , Trion, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Group from our Sunday School Class, 22 people stayed. Lodge just remodeled. Beautiful!

Manager's Response

Thank you for your review of our chalet. Hope to see you again soon!

Couples' Retreat

Reviewed on 2018-10-23 by Audra C. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Spent 3 days with 12 couples at Laurel Lodge. This is our second time at this location and the improvements that were made to the cabin made this visit A++. The new theater room was great (it would be nice if it had surround sound). The extended deck was a great hangout space for our large group. The accommodations didn't disappoint. All the couples really enjoyed their stay. Also had a bear to show up two days in a row, once in the parking lot and on the deck. We will definitely be back. The only complaint I have is the ice maker in the kitchen froze up and didn't produce any ice.

Manager's Response

Thank you for your review and suggestions. We have totally remodeled the kitchen since your visit and have all brand new appliances and a new ice maker.

Saluda Gang's Mountain Vacation for Fall 2018

Reviewed on 2018-09-28 by , MT. PLEASANT, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We are a group of friends from the Charleston,SC, area (23 this year) who have enjoyed a fall vacation together in the mountains for the past 20+ years. This year we chose Gatlinburg, TN, and were very happy with our accommodations at Laurel Lodge. For many years we rented the Saluda Inn in Saluda, NC (hence our name). We decided 2 years ago to explore other areas of the mountains. Gatlinburg's many attractions will encourage us to return. Being from the "low country", the single lane road up to Laurel Lodge was challenging, but worth the effort! We enjoyed several visits from a friendly bear.

Manager's Response

Thank for the review Saluda Gang! We hoe you have found your new home at Laurel Lodge in the Great Smoky Mountains. There are parts of the road to the cabin that seem narrow, but two cars can pass in all but 1 or 2 spots (curves mostly). Fortunately, there is very little traffic on that road and you can see cars coming before you reach the curves. Seeing a bear is always a thrill, but please enjoy them from a distance. We look forward to welcoming you back to Gatlinburg soon.

Family get together

Reviewed on 2018-08-16 by Paul B. , Suwanee, GA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We had 24 people total and used every bit if the space and it worked out great. From the gathering space to the media room, new deck and spacious kitchen and eating area; it couldn't of been better. Each bedroom having it's own bathroom was a big plus!!! The check in process and people helping with that were very helpful and accommodating also. Good location; just far enough out of town but a real short drive to all there is to do.

Manager's Response

Thank you for the review. We are happy to hear your group enjoyed every inch of space at Laurel Lodge! The are remodel is proving to be a big hit with our guests and more changes to come! The location is perfect providing privacy, but just 1/2 mile to downtown and the national park. We look forward to seeing you again soon.

Excellent Experience

Reviewed on 2018-07-03 by , Farmington, MI United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
We used the property for a mini family get together. The amenities were perfect for this type of event. Definitely a memorable experience. Very close to lots of activities and restaurants for all ages

Manager's Response

Thank you for the review and we are glad your family enjoyed their time at Laurel Lodge. Families are our specialty and we look forward to welcoming yours back soon.

Great experience!!! Plenty of room.Met my expectations.

Reviewed on 2018-04-12 by jennifer k. , bradyville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
4
love the space, and plenty of parking, the road was a little scary

Manager's Response

Thank you for the review and we are glad you enjoyed your stay at Laurel Lodge. Please remember us next time you have a group needing a getaway to the mountains!

A Great place to enjoy a wonderful weekend.

Reviewed on 2018-02-17 by Juanita H. , Trion, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The laurel lodge is the perfect place to stay for a large group, like a Sunday school class. We have been coming for many years and have loved it.

Manager's Response

Thank you for the review. All kinds of groups love the meeting space at Laurel Lodge, from the two living room setups to the theatre room with 70" high definition smart TV. Add in a massive deck with hot tub gazebo and a view and you have the perfect spot for a successful meeting! Keep Laurel Lodge in mind for your next retreat!

It Has It All

Reviewed on 2018-02-07 by , Dandridge, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We love Laurel Lodge. We have been coming to Sevier County for the past 25 years for an adult family weekend getaway. Sometimes as with most families as we get older we move to other areas and get caught up in our own family routines. Laurel Lodge gives us an opportunity to come together as people, not moms or dads and enjoy each other. The lodge offers enough open space that we can enjoy each other and play games, eat as a group and sit and enjoy the fire and view. Plus the bedrooms are large enough that you if want some alone time, you have a place you can feel comfortable. Most of all we love the kitchen, with a lodge of 12 bedrooms you need to feed a lot of people and this lodge has planned for that; an ice maker, 8 stove top eyes, 2 ovens, 2 microwaves, a large refrigerator and separate large freezer it has it all. Can't wait to come back.

Manager's Response

Thanks for the great review and we look forward to seeing you every February! Getting together is the best when you have plenty of space to do be together, but also have your own thing when you need to. You are correct about the kitchen! With that many people, two of everything is best, including 2 dishwashers because that's a lot of plates to wash! We look forward to welcoming your family back because you are OUR family!

It Has It All

Reviewed on 2018-02-07 by Cornelia D. , Dandridge, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We love Laurel Lodge. We have been coming to Sevier County for the past 25 years for an adult family weekend getaway. Sometimes as with most families as we get older we move to other areas and get caught up in our own family routines. Laurel Lodge gives us an opportunity to come together as people, not moms or dads and enjoy each other. The lodge offers enough open space that we can enjoy each other and play games, eat as a group and sit and enjoy the fire and view. Plus the bedrooms are large enough that you if want some alone time, you have a place you can feel comfortable. Most of all we love the kitchen, with a lodge of 12 bedrooms you need to feed a lot of people and this lodge has planned for that; an ice maker, 8 stove top eyes, 2 ovens, 2 microwaves, a large refrigerator and separate large freezer it has it all. Can't wait to come back.

Manager's Response

Thanks for the great review and we look forward to seeing you every February! Getting together is the best when you have plenty of space to do be together, but also have your own thing when you need to. You are correct about the kitchen! With that many people, two of everything is best, including 2 dishwashers because that's a lot of plates to wash! We look forward to welcoming your family back because you are OUR family!

Loved this Lodge!

Reviewed on 2018-01-30 by Jeff L. , parksville, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful time on our yearly "In Memory of Josh Lawhorn" trip. We loved the fact the lodge held noise well. Two fridges and freezer made planning for food perfect. Gas grill is so nice. Parking for 10 cars can be hard, but you work with what the hill provides. Will hopefully use this cabin again next year, unless our group grows.

Manager's Response

Thanks for the review and we are proud to host your memorial get together. "Held noise well" tells me you had a rocking good time! With a full house and rooms to be together, or bedrooms to be apart, how can it not be a guaranteed success! If your group grows, here an idea. We have a three bedroom called "Camelot" just a through steps through the woods, so room to grow! We hope to see you in the mountains again soon.

Family Getaway

Reviewed on 2018-01-23 by , Hendersonville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Very Good

Manager's Response

Thank you for the review. We are glad your family enjoyed their time in the mountains. Please remember us and Laurel Lodge the next time your family need to getaway to the Smokies!

nice

Reviewed on 2018-01-18 by John B. , Knoxville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
good

Manager's Response

Thanks for the review. We are glad you enjoyed the chalet and look forward to your return.

Friends and Family weekend

Reviewed on 2017-09-06 by Pamela c. , Smyrna, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was our 27th annual weekend in the mountains. We loved our stay at Laurel Lodge.

Friends and Family weekend

Reviewed on 2017-09-06 by Pam C. , Smyrna, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was our 27th annual weekend in the mountains. We loved our stay at Laurel Lodge.

Great spot for large families

Reviewed on 2017-07-12 by , London, ON Canada
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We have stayed in the Chalet Village for the last thirty years for bi-annual family reunions. Our group gathers from across North America. Our "usual" chalet was lost in the fire, so this was our first time at Laurel Lodge. We will be staying here for the foreseeable future. The property was a perfect size and had all the amenities. We loved having double appliances in the kitchen, as well as an extra freezer. Having a bathroom in every room was new to us, as were the two half baths. Some family members were disappointed in the view, so if that's important to you, this may not be the perfect spot for you. We have nothing but praise for the lodge itself and the property management company.

Manager's Response

We are so glad that you found Laurel Lodge to be a great spot for your Family gathering. We try very hard to provide something for everyone. If you have a large group and a fantastic view is important to you, this homeowner also offers another large chalet called " Smoky Mountain Memories.
Thanks again for choosing Mountain Laurel Chalets and we look forward to serving your family in the future.

Veterans Get Away

Reviewed on 2017-07-02 by Jessie S. , Ringgold, GA United States
Overall
4
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
3
Always Outstanding

Excellent place to stay

Reviewed on 2017-05-31 by , Canton, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We have stayed there for a number of years and always been satisfied.

Perfect Rereat for a group of Christian college students

Reviewed on 2017-02-14 by , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We rented Laurel Lodge, and the one next door (Camelot) for a retreat and can we say it was perfect. The accommodations were so nicely decorated, comfortable and exceeded our expectations. The staff at the office were friendly and treated us like family. It was so close to downtown and the area wasn't effected by the wild fires at all. There were some areas we could drive by where we saw damage but most of that was out of the way from where Laurel Lodge was. Plenty of parking and the beds were awesome. We are already planning for next year. Hiking as a group in the park was a highlight as well as worshiping together in the large lodge area of this cabin.

Perfect Rereat for a group of Christian college students

Reviewed on 2017-02-14 by Tom G. , Roswell, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We rented Laurel Lodge, and the one next door (Camelot) for a retreat and can we say it was perfect. The accommodations were so nicely decorated, comfortable and exceeded our expectations. The staff at the office were friendly and treated us like family. It was so close to downtown and the area wasn't effected by the wild fires at all. There were some areas we could drive by where we saw damage but most of that was out of the way from where Laurel Lodge was. Plenty of parking and the beds were awesome. We are already planning for next year. Hiking as a group in the park was a highlight as well as worshiping together in the large lodge area of this cabin.

Very Nice 12 BR

Reviewed on 2016-11-22 by William R. , Greenbrier, TN United States
Overall
4
Services from rental manager
3
Cleanliness
4
Location
4
Property condition
3
The property was surprisingly nice. My family had stayed in the very same unit 15 yrs ago so I was thinking it would be extremely old and outdated however the owners have done an excellent job updating the property. We enjoyed the chalet and it's amenities. Each room having their separate bath was awesome. The only thing I'd recommend them to change well correct is the driveway. The gravel has washed away terribly and there are 2 bad ditches in middle of drive. Making it difficult and unsafe to manevour in and out of the drive. This SHOULD BE FIXED IMMEDIATELY! We had 1 vehicle to become stuck with only 2 tires on the ground. The other 2 just spinning in air from washed away gravel. It was a scary situation but we prevailed. But it should be filled in or paved immediately as it is only going to get worse as the weather gets cold or raining...

Manager's Response

Thanks for the comments. Gravel has been put down in the driveway and it is fine now. The homeowner is also working on the exterior landscape, so you will have a nice surprise next time you visit!

Very Nice 12 BR

Reviewed on 2016-11-22 by Frelania R. , Greenbrier , TN United States
Overall
4
Services from rental manager
3
Cleanliness
4
Location
4
Property condition
3
The property was surprisingly nice. My family had stayed in the very same unit 15 yrs ago so I was thinking it would be extremely old and outdated however the owners have done an excellent job updating the property. We enjoyed the chalet and it's amenities. Each room having their separate bath was awesome. The only thing I'd recommend them to change well correct is the driveway. The gravel has washed away terribly and there are 2 bad ditches in middle of drive. Making it difficult and unsafe to manevour in and out of the drive. This SHOULD BE FIXED IMMEDIATELY! We had 1 vehicle to become stuck with only 2 tires on the ground. The other 2 just spinning in air from washed away gravel. It was a scary situation but we prevailed. But it should be filled in or paved immediately as it is only going to get worse as the weather gets cold or raining...

Manager's Response

Thanks for the comments. Gravel has been put down in the driveway and it is fine now. The homeowner is also working on the exterior landscape, so you will have a nice surprise next time you visit!

An Awesome Mountaintop Experience

Reviewed on 2016-10-18 by Joyce B. , Brentwood, TN United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
The week-end was a good experience. The response from the staff was unbelievable - quick, pleasant and efficient. We have stayed each year from the past 20+. Suggestion - make sure there are enough mugs etc to serve 24. The breaker was not strong enough for stoves, griddles etc. Place mats were missing.

Marriage Retreat

Reviewed on 2016-09-20 by Khristie B. , Somerset, KY United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Our church reserved this cabin for our Annual Marriage Retreat. There were 11 couples that attended. We had plenty of room and supplies for everyone. The cabin was lovely and just perfect for us. We will definitely consider this cabin again next year.

Great for Family Reunions!

Reviewed on 2016-07-26 by , Easton, MD United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
4
The house was the perfect spot for a big family reunion. It's proximity to both the national park and the town of Gatlinburg made it worth every penny. We did have a bear visit during dinner while we were grilling and be careful of the road leading up to the house- super steep and not for the faint of heart. The view was fantastic and the staff was extremely helpful with everything we needed. The pictures really don't show how large the house really is! The group was sad that recycling wasn't an option. Overall- great stay- highly recommended!

Great Place to Stay!

Reviewed on 2016-07-12 by , Midland, MI United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
This was the perfect place for my extended family of 22 people. We were all very comfortable since there were plenty of beds, showers and seating. The kitchen was well-stocked with dishes, bowls, silverware, pots, pans, etc. We loved the separate ice machine! This was a beautiful location and we had no problems finding the pools which the kids loved. If you need a place to stay for a lot of people, I highly recommend Laurel Lodge.

Manager's Response

We are so glad that you all enjoyed your stay at Laurel Lodge with your family. It is a great chalet to have family reunions. Thank you for staying with us and we look forward to next time.

The Ultimate Plave for Large gatherings!

Reviewed on 2016-05-31 by Doug P. , Oregonia, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
I looked all over the Smokey Mountain area for a place with 12 individual rooms. You will do no better than the Mountain Laurel Chalet. Close to downtown G-burg, tastefully decorated, everything you'll need for a large gathering.

Manager's Response

Housing a large group is one of the reasons that we love Laurel Lodge also. We are so glad that you all enjoyed your stay and noticed the decorating. We look forward to seeing you all at your next stay.

Adventures in Good Company experience

Reviewed on 2016-05-09 by Jan L. , Baltimore, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This is a week long hiking trip to see the annual wildflowers in the Smokies

Laurel Lodge

Reviewed on 2016-04-15 by Jack L. , Jefferson, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Couples Retreat

Great Easter Trip

Reviewed on 2016-04-02 by Mark S. , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This property was perfect for our large group. The location provided easy access to the national Park.The house was nicely equipped with two stoves and dishwashers. It was also nice that each bedroom had its own bathroom.

Great space for meetings

Reviewed on 2016-03-05 by , Cleveland, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
good space for several to enjoy different activities, or meetings. Have recommended to
others

Laurel Lodge

Reviewed on 2015-12-28 by , lexington, GA United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We had a good time on our trip to Gatlinburg and thoroughly enjoyed our stay at Laurel Lodge. Property is well kept and clean. The office staff and maintenance men were very friendly and helpful. The lodges were closer together than we expected, but privacy and noise did not become an issue. Our only complaint with this rental is we chose this particular unit because it was supposed to be handicap accessible. The shower did not have a safety rail inside the stall or a hand held shower head. If these two items were taken care of we would definitely rent this lodge again.

Thanksgiving at Laurel Lodge

Reviewed on 2015-12-03 by , Hendersonville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
We loved the layout and location of Laurel Lodge. We appreciated being able to get additional linens and towels in the office if needed. The lodge had everything we needed and kitchen was well- stocked with everything needed for a Thanksgiving feast except lids did not match pots. Rooms and barhs were clean but under kitchen sink was rather scary and not clean.

Bathrooms were clean and hot tub nice. Incredible view and decks and we really enjoyed the rocking chairs on the porch.

The negatives were that you were closed on Thanksgiving Day. Since we arrived just the afternoon before we didn't realize we needed a couple more towels. Also no remote for TV in game room on BIG football day. We finally found another from another room to work. Maybe you could just open for an hour letting everyone know as they check in. The free bundle of wood was nice as was having additional available. The largest negative were the mattresses were generally uncomfortable and the one on first room on right on top floor had a huge hump in the middle.

Overall, Laurel Lodge gave us a memorable and enjoyable family vacation. Will look forward to a future stay there!

Laurel Lodge Annual Trip

Reviewed on 2015-11-10 by Tracy B. , Goodlettsville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our group has been staying in Laurel Lodge every November since it was built. We stayed in Smoky's Paradise before that and this group has been renting from Mountain Laurel Chalets annually since 1984. We love this chalet with a bathroom in every bedroom and are very pleased with the accommodations. However, we do have some feedback. There were not enough plates for the 21 of us to eat on, several of the glasses are chipped/broken and need to be removed/replaced, there was not a tub stopper in Evening Shadow bathroom downstairs(and I'm a bath person), we love the icemaker but it can't keep up with our needs. Also, a couple of the TV's did not work so replacement cables were required, which were installed in a timely manner. We understand this is out of your hands due to an ordinance but we would love to have the grills back on the deck. These are minor but we wanted you to know. Love this place and will be back again next year!

Awesome place to stay...

Reviewed on 2015-10-13 by Banuchandran J. , charlotte, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
it was very pleasant and nice to stay. clean and neat cabin.

Excellent for Meeting Purposes

Reviewed on 2015-09-14 by Deep B. , Kingsport, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We rented this particular cabin because we were having a division meeting with 16 people. Since this had 12 BR's each with it's own bath (which was important) we only needed a 4 BR cabin to top it off. It worked perfectly for our meeting and was clean, nicely decorated and well equipped. The under counter ice maker was an extra special touch with that many people. Just far enough up the mountain to be in the woods (along with a resident bear), but close enough to town to run in for supplies.

Manager's Response

Thanks for choosing Mountain Laurel Chalets Jimmy. This is a perfect option for business meetings or an executive retreat. We look forward to having you again!

Laurel Lodge

Reviewed on 2015-08-14 by Sandra C. , Winston Salem, NC United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
4
Property condition
4
None

Great Time

Reviewed on 2015-07-23 by Jim T. , Lexington, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our 47th year on the mountain mostly with Mountain Laurel and our stay was wonderful as usual. Already booked for next year. Houses and pools were great as were the trails and rafting.

Family Reunion/Mom's 88th Birthday

Reviewed on 2015-07-17 by Colleen C. , Madison, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The rental staff was friendly and helpful,the house was clean, spacious and perfectly located for our family of 28 ranging in age from 3 yrs. to 88 yrs. old.

The Big Easy!

Reviewed on 2015-05-06 by Doug P. , Oregonia, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Where can you find a place this big and that close to downtown. If you have a large group booking the Laurel Lodge is a "no brainer". It's the "Big Easy" decision you will never regret.

Adventures in Good Company

Reviewed on 2015-04-27 by Jan L. , Baltimore, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We come every year with a group of 12 - 14 women and thoroughly enjoy all the lodge has to offer! We love the private rooms with attached baths, hot tub, spacious kitchen with two stoves AND dishwashers, outdoor porches with rocking chairs, wonderful gathering places on both floors and the convenient location to both the town of Gatlinburg and the park for hiking.

Wonderful Couples Cabin

Reviewed on 2015-04-06 by Deborah B. , Knoxville, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We had 12 couples plus for the weekend. The rooms are perfect and the chalet had all the kitchen gadgets you could hope for. The large capacity ice maker did not seem to be working although it had ice in it when we arrived. Fortunately we had brough bagged ice and there is a separate freezer that was able to accomodate the ice. Everything worked out perfect and we woke up Saturday morning to snow that was gone by lunch time but was beautiful.

Couples Retreat.

Reviewed on 2015-03-23 by Jack L. , Jefferson, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We had a great time. Everything was just as promised. Couldn't have been m,ore pleased.

Great place to stay!

Reviewed on 2015-02-03 by Jane T. , Johnson City, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
5
I thoroughly enjoyed taking my church youth group to this cabin. Everything was clean and the lodge itself is beautiful. My only concern is the location was very difficult to get to with our large vehicles, and could have been problematic if there had been snow or icy weather.

Laurel Lodge

Reviewed on 2015-01-19 by , Orlando, FL United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Wonderful place to stay!

Nice Family Lodge

Reviewed on 2014-12-31 by , Jacksonville, FL United States
Overall
4
Services from rental manager
3
Cleanliness
3
Location
5
Property condition
3
This was a great space for our family of 22. Common areas were large and kitchen had plenty of plates and glasses. There was a little issue with it not being ready by 3 p.m. but housekeeping really stepped up and we were fully in by 4 pm. The only bad thing about the rental was the poor condition of the mattresses. When either my spouse or I moved, the whole bed moved. Also, you should remember to bring Kleenex and salt and pepper. Those things were not on the recommended items to bring list sent by the rental company.

Our stay at Mountain Laurel Chalets

Reviewed on 2014-09-04 by Sabrina C. , Birmingham, AL United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
My extended family and I travel a lot and this was one of the best experiences we have ever had.

Great Family Reunion

Reviewed on 2014-08-14 by , New York, NY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
The entire family (all 27 of us) found Laurel Lodge a perfect setting for a family reunion. Everything was in perfect shape, all the rooms were neat and clean, and the kitchen/dining room was convenient and well equipped. We could not have found a better place.

Awesome getaway for all!

Reviewed on 2014-07-01 by Kevin W. , Murfreesboro, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
During our family reunion, this property met the needs of all of our 26 members. This residence made it possible for all to meet and dine together, yet break away for leisure or entertainment. The bedrooms provided privacy and the bathrooms were a much added asset during our stay.
The concern for a grill to feed everyone was found to be adequate as we used the 3 charcoal grills provided and found useful.
We would definitely recommend this vacation facility to anyone wishing to entertain a big group under a single roof. We look forward to using this unit on the future.

Best Family Reunion Place

Reviewed on 2014-06-17 by , Mableton, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This house has everything you need for a large family get together. So spacious and comfortable and close to town. We absolutely love it and have returned year after year.

Great place for large families

Reviewed on 2014-06-12 by , Canton, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We have rented this place for several years. Our experience has always been excellent.
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Mountain Laurel Chalets
440 Ski Mountain Road
Gatlinburg TN 37738
865-436-5277

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