Posted on 10/26/2022


My wife, Susan, and I welcomed our first grandchild earlier this year year, and to say he has turned our world upside down (in the very best way) is an understatement. He is practically perfect! In the history of all the world's grandchildren, I can assure you there has never been a cuter one than mine. See for yourselves:

Our oldest daughter, Dorothy Grace, and her husband, Tommy, gave us the gift of all gifts when they brought Charlie into the world. Every little milestone he reaches brings a new level of joy to our lives, and we just can't get enough of him. As his grandfather, I can't help but want to give him gifts to show him I love him. I can't even walk into a store anymore without thinking about him.

"Charlie would love that squeaky giraffe teething toy," and, "Charlie needs those multiplication flashcards because he's a genius," and, "Charlie would look so adorable in that University of Tennessee onesie!" 

He's always on my mind.

In a similar way, guests of Mountain Laurel Chalets are also consistently on my mind. I love this company, and I love our guests like family. Our team finds great joy in serving each and every person who walks through our doors, and we are always striving to think of ways we can exceed our clients expectations. Our desire is to make your vacations as fun and easy as possible as we try to surprise and delight you at every turn.

With this in mind, I am thrilled to announce our new concierge program, available to all our guests. We are gifting you with a free ticket to most major attractions around Gatlinburg and Pigeon Forge for each day of your stay, along with free concierge assistance in booking your excursions. We hope this program saves you time and money, and we hope you are surprised and delighted by the quality of this service and what it offers you as a Mountain Laurel Chalets guest.

For each day of your stay, you will receive a free ticket to each of the following attractions: 

 Dollywood's Splash Country
 Soaky Mountain Waterpark
 Rocky Top Mountain Coaster 
 Alcatraz East Crime Museum
 Beyond the Lens!
 Rowdy Bears Smoky Mountain Snowpark
 Titanic Museum
 The Grand Majestic Theater (multiple music and magic shows each week)
 TopJump Trampoline & Extreme Arena
 Paula Deen's Lumberjack Fued Show and Lumberjack Adventure Park
 Crave Golf Club
 The Comedy Barn Theater
 Big Creek Expeditions
 Country Tonite Theatre

In addition to free entry to all these attractions, you will also have access to additional activities and seasonal discounts. Our concierge will assist you in both reserving your free tickets and purchasing tickets for the rest of your party, serving as a central hub for all your excursion-planning needs. Again, this service is entirely freeits a gift from our Mountain Laurel Chalets team to you! We hope that as you use it, youll find it to be of great value.

If you are a guest with a reservation currently on the books, you can access our concierge service now. Visit to get started. For questions, call the number on the website; a concierge will be standing by every day from 9:00am-7:00pm EST to answer questions and help you book your excursions.

I hope this gift surprises and delights you, making you feel like a valued member of the Mountain Laurel Chalets family. I can assure you that when I count my blessings each day, you (and Charlie) are always among them.

-Tom Goodwin and the Mountain Laurel Chalets team