Property Management Services for Smoky Mountain Cabin Rentals

Mountain Laurel Chalets has been the trusted name in Smoky Mountain vacation rentals for over 50 years, offering exceptional Gatlinburg and Pigeon Forge cabin rentals. Founded by Ralph and Dot Egli in 1972, our company has deep roots in the Great Smoky Mountains National Park area, providing unforgettable experiences for generations of visitors. We pride ourselves on exceptional customer service, unwavering dedication to guest satisfaction, and impeccable homeowner care, setting us apart in the Gatlinburg and Pigeon Forge markets. As the oldest family-owned and operated vacation rental company in Gatlinburg, we remain committed to the well-being and success of our owners and our local communities. Watch the short video below to discover why we've been the trusted choice in vacation rental management for over five decades.

At Mountain Laurel Chalets, our team is the cornerstone of our success. Comprised of the best and brightest industry leaders who consistently deliver exceptional service, our staff is dedicated to providing outstanding care and unwavering commitment to excellence. 

Although our team extends far beyond these four individuals, the collective experience of those pictured here is truly remarkable, with over 100 years of expertise in the Smoky Mountain vacation rental market. 

From left to right, meet Corey Hawks (COO), Tom Goodwin (second-generation owner), Kay King (Property Manager), and Jazmin Hawks (Director of Housekeeping).

With over 50 years of experience in the Great Smoky Mountains National Park area, we take a comprehensive approach to caring for your investment property, expertly managing both the physical maintenance and financial aspects with unwavering integrity and transparency. We view property management as a form of stewardship, treating your vacation home with the same care and attention we would our own. 

As the trusted property management company in the Smokies since 1972, we understand the unique needs of homeowners in this competitive market, providing professional marketing to maximize your rental income, regular property inspections, 24/7 guest support, and detailed financial reporting. Take a few minutes and watch the following short videos, each of which provide insight into what makes Mountain Laurel Chalets unique in a large crowd of vacation rental management companies. Then consider joining our family so you can experience the difference that comes with our decades of expertise, commitment to excellence, and deep roots in the Smoky Mountain community!

Mountain Laurel Chalets's owner and CEO, Tom Goodwin, recently shared his insights on Smoky Mountain hospitality and vacation rental management on the award-winning "Alex and Annie: The Real Women of Vacation Rentals" podcast. Tom discusses his passion for exceptional guest experiences, offering a unique glimpse into the heart of our Smoky Mountains cabin rental company. Listeners will gain valuable insights into our approach to property management, customer service, and the local tourism industry. This interview highlights our commitment to both homeowners and guests in the Great Smoky Mountains National Park area. 

Watch on YouTube  ||  Listen on Spotify  ||  Listen on Apple Podcasts

At Mountain Laurel Chalets, we are committed to maximizing your Smoky Mountain vacation rental investment as if it were our own. As a leading Gatlinburg and Pigeon Forge property management company with over 50 years of experience, we offer top-tier management services, including a complimentary guest concierge to enhance the visitor experience and unique market distinctions that set your rental apart in this competitive landscape. 

Our proven track record, local expertise, innovative marketing strategies, and personalized property care ensure that your cabin rental shines in the heart of Tennessee's most popular vacation destination. You can trust Mountain Laurel Chalets to expertly manage your investment and deliver exceptional results.

At Mountain Laurel Chalets, we recognize and applaud Smoky Mountains vacation rental owners who choose to self-manage their Gatlinburg or Pigeon Forge properties. Our comprehensive guide to self-management covers essential aspects of running a successful vacation rental business, including marketing strategies, guest communication, property maintenance, and revenue optimization. Whether you're managing a cozy cabin or a luxurious chalet, our expert advice can help you navigate the challenges and opportunities of the area's rental landscape. We believe in fostering a thriving vacation rental community in the Smokies, and that includes empowering self-managing owners with the knowledge and resources to maximize their property's potential and deliver exceptional guest experiences. 

CLICK HERE to access Mountain Laurel Chalets's Guide to Self-Management. 

At Mountain Laurel Chalets, we aspire to be your top choice for vacation rental management in the Smoky Mountains, and we invite potential property owners to reach out to learn more about our comprehensive management services. We understand that managing a Gatlinburg or Pigeon Forge vacation rental can be challenging, and our expert team is dedicated to helping you maximize your investment while minimizing stress. By contacting us, you can discover how our tailored solutions, local expertise, and commitment to exceptional guest experiences can enhance your property’s performance in this competitive market. Fill out the form below, and let’s discuss how we can work together to ensure your vacation rental thrives in the beautiful Smoky Mountains!