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How much time does managing a vacation rental really take?
What policies and procedures am I required to follow? 
What's the best insurance to get?
What do I do when a guest wants to know something I don't have an answer to?
Who should I call when power goes out?
What is the best place to track road conditions in Gatlinburg?
Does anyone know a good cleaner, plumber, electrician, handyman?
What are city and county regulations?
How should I price my house?

These are questions we see every day on social media and Facebook groups about vacation home management. If you self-manage and list on Vrbo, Airbnb, or a host of other online travel options, you need answers to your questions. Your reputation depends on it. 

When Gatlinburg vacation homeowners know the best resources and procedures, then guests have the best experience possible. When out of town investors and hopefuls give their shot at vacation rentals but don't have the needed resources or answers, guests leave with a bad experience and a less-than-desirable impression of their Gatlinburg vacation.  

We want everyone to succeed. When self-managed homes and management teams all work from a basic understanding of best practices - everyone wins.

Guests leave happy. Contractors understand what is expected. Owners gain repeat guests. We all benefit from proper home management.

For 50 years, Mountain Laurel Chalets has been serving homeowners in Chalet Village with exceptional, honest, and integrous expertise.

On Saturday, April 30, at 2:00pm, we will host a Homeowner Seminar on everything (well, almost everything) you need to know about managing a home in Gatlinburg. We will focus soley on operations and management. There are plenty of resources out there for marketing and selling your home, but the key is to manage it well so that you earn that coveted repeat guest.

The presenters have a combined 60+years in the Gatlinburg market and we will answer your questions and provide a trusted resource to those who want to win and manage their homes with knowledge and integrity.


  • Tom Goodwin | Owner and CEO of Mountain Laurel Chalets with 10 years of management experience and 30 years of home ownership in Chalet Village
  • Corey Hawks | General Manager of Mountain Laurel Chalets with 20 years in the industry
  • Kay King | Property Manager of Mountain Laurel Chalets with 33 years in the industry, and born and raised in Gatlinburg
  • Plus, local owners with years of vacation home ownership experience.

Come early between 12:30pm and 2:00pm for a complimentary lunch, and for more access to the experts and their answers your questions. 

Register now to reserve your seat for this opportunity to learn from the best.  

This event will not include a sales pitch from Mountain Laurel Chalets to manage your home. If you are interested in learning more about Mountain Laurel Chalets, there is always that opportunity. This event is strictly to promote responsible ownership and operation of your vacation home. Vendors will not be able to solicit at this seminar.