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5 Oct 2022
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We live in an age of seemingly endless options. Just walk down your local grocery store aisle and you’ll be reminded how true that statement is. Want some cereal? Here are 1,278 options. Peanut butter? You can have crunchy or smooth or organic or sugar-free or honey roasted or unsalted or Peter Pan or Smuckers or…have you considered almond butter? The endless options can be wonderful, but they can be equally as exhausting to sort through, and we often end up suffering from analysis paralysis as a result.

In the world of vacation rentals, the options can also be overwhelming. How many times have you spent hours online searching for the perfect vacation home, only to end up closing your laptop and walking away because of the fear of making the wrong selection? That nagging fear that creeps into the back of your mind as you search typically has a common theme: what if the property isn’t all it seems and you end up disappointed and regretting your decision?

In a world of too-good-to-be-true sales pitches, staged photos, and promises that can’t be kept, Mountain Laurel Chalets strives to be a truth teller in the vacation rental industry. Our commitment to being a business built on integrity requires us to approach the vacation rental process with honesty and clarity. There’s no bait-and-switch or tricks with us; what you see is what you get. And going a step further, we want our customers to know we stand by our word.

When you choose to stay in a Mountain Laurel Chalets home, you can have total peace of mind knowing that our standards and commitment to care are unwavering. We work diligently in anticipation of your arrival. Our guest relations team is there to ensure your booking and check-in experiences are easy and even (gasp!) enjoyable. Our housekeeping staff dedicates attention to detail that would make your mother proud. Our maintenance crew is on call around the clock, always ready for an unforeseen emergency. No request is too small, either! We recently had a technology-challenged guest who simply needed help accessing the cable channels on television. An MLC team member met the guest at her chalet and showed her the remote-control ropes until she felt confident to handle it on her own. All of this is to say that you can rest assured you will be taken care of, too. 

At Mountain Laurel Chalets, we strive for excellence in all things. When you choose to entrust your vacation to us, our goal (and one of our core values) is to exceed your expectations. We aren’t perfect by any means, but you can be confident that when an issue arises, we will handle it with care and in a timely manner because it’s in our DNA. This is why over 20% of our guests have stayed with us more than five times – they trust us! Our consistency and longevity speak for themselves; after all, we're currently celebrating 50 years of success in the industry.

When it comes to Mountain Laurel Chalets, there are no tricks, only treats! We hope our approach sets us apart from the competition and that you’ll give us a chance to exceed your expectations. It would truly be our privilege to host you at one of our beautiful properties, and we’re confident that you’ll be glad you decided to join us. Check out the links below to find a home that suits your fancy. Then let us know how we can help you book the perfect stay. We’d really love to have you. 

-Tom Goodwin and the Mountain Laurel Chalets team